Priority Plumbing

Rating: 4.7 out of 5

Priority Plumbing reviews (805)

  • Review from Michael Miller
    Rating: 5 out of 5
    Review left on 8 Nov 2018

    Shower issues

    I am a repeat customer and I plan on returning to Priority Plumbing Services again. About a month ago, my sink shut off valves broke in the evening and Greg was there in under an hour, a very quick emergency service. He saved my home from a major flood! This week, we have had some shower issues and David and Adam came to check it out. These guys are very professional and their customer service skills are excellent. They were honest about what was needed to fix my shower, they provided photos of the type of job, and a fair quote. They gave me common sense advice, I feel they were honest, and they were not trying to sell me anything I didn't need. Thanks guys!

    Answer from pro:

    There is nothing more gratifying than knowing we have provided our clients with a service they can rely on. We appreciate you trusting Priority Plumbing and Drains with your homes plumbing needs. Please sign up for our newsletter to stay current with our industry offers.

    Reply created 16 Nov 2018
  • Review from Vanessa Steets
    Rating: 5 out of 5
    Review left on 4 Nov 2018

    Leaking toilet

    Great service. I called in the morning regarding a leaking toilet and had a crew at my house by early afternoon. Technicians David and Kyle were polite, courteous and professional. They were careful not to make a mess and explained in detail what they found and how they fixed the problem. They also gave me a warranty for their work. I was charged exactly what had been quoted to me in advance, nothing more. I would use them again in a heartbeat.

    Answer from pro:

    We are so pleased to hear we were able to assist you with your plumbing issue in an efficient manner. We hope that you will refer us to anyone you may know who is in need of plumbing service. Thank you, we appreciate your business!

    Reply created 6 Nov 2018
  • Review from Marina
    Rating: 5 out of 5
    Review left on 4 Nov 2018

    Sewer blockage, excavation & replacing sewer pipe

    Great service as usual! Matthew is another knowledgable professional from Priority Plumbing who I was lucky to work with. Bit costly but worth every penny! I'd highly recommend this great team. Thank you!

    Answer from pro:

    Thank you! We appreciate your business! Please sign up for our newsletter to stay current with our industry offers.

    Reply created 6 Nov 2018
  • Review from Margaret Swancy
    Rating: 5 out of 5
    Review left on 2 Nov 2018

    Leaking pipe under the house

    My husband called Priority for a leaking pipe under the house. Adam and David came out to our home to replace some of the pipes. They were prompt, outstanding, courteous, knowledgeable and struck him as being completely trustworthy. The price was reasonable and he will be calling them again and recommending them to friends and neighbors.

    Answer from pro:

    There is nothing more gratifying than knowing we have provided our clients with a service experience they can rely on. We appreciate your business and we will be sure to pass along the comments to your service technicians, Adam and David! Thank you!

    Reply created 6 Nov 2018
  • Review from Matty L
    Rating: 5 out of 5
    Review left on 1 Nov 2018

    Amazing Service

    Amazing service, very friendly, and professional. Super helpful and was honest about the options that were needed. Would definitely recommend And if need be, re-use the service. Thanks again for everything.

    Answer from pro:

    Thank you! We appreciate your business!

    Reply created 6 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2018

    Annual System Check

    David was extremely thorough in checking everything. He gave me good recommendations for future repairs. He was very courteous and professional. I felt completely reassured that my plumbing issues are being looked after.

    Answer from pro:

    We are so pleased to hear that you found our plumbing service courteous and professional. We hope you will refer us to anyone you may know who is in need of plumbing service! Thank you!

    Reply created 6 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Oct 2018

    Broken bathroom sink pipe

    I had an emergency situation last night with a broken bathroom sink pipe. It was after hours, water was leaking fast from under the sink and the hot/cold water shutoff valves were not working. I called Priority Plumbing in a panic and the operator was calm and friendly. He dispatched a crew that arrived less than an hour and they stopped the leak, replaced the pipe and valves, installed a new faucet and cleaned up when they were done. They were not cheap, but they were fair and did not take advantage of my desperate situation. I'd use them again and recommend them to others.

    Answer from pro:

    We are so pleased to hear that we were able to efficiently solve your issue and get your plumbing system back up and running. We appreciate your business and hope that you will refer us to anyone you may know who is in need of plumbing service. Thank you!

    Reply created 1 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Oct 2018

    Toilet and sink repair

    I called Priority Plumbing and they offered same day service. Amazing! The technician txt me 1/2 an hour before he arrived which meant I didn't have to sit around for hours wondering when he would arrive. I was provided with a firm written quote for the job so there were no surprises when it came time to pay. The technician was friendly and professional and clearly explained to me what needed to be done. One final note, Priority Plumbing's use of technology for appointment booking and billing is excellent and really helps with record keeping. I will call Priorty Plumbing next time I have plumbing issues

    Answer from pro:

    We really appreciate you taking the time to share your experience with our service. From the time you schedule the appointment, until the end of the service, we strive to make it as painless as possible for our clients so that they may resume their day without worrying about their homes plumbing needs. We thank you for your business!

    Reply created 25 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2018

    Emergency Plumbing

    This company is fantastic. We called on a Saturday with a plumbing emergency and they had two plumbers at our front door within the hour. The technicians, David and Adam, were professional, capable and friendly.

    Answer from pro:

    Thank you so much for taking the time to share your experience with our plumbing service! We hope that you will refer us to anyone you may know who is in need of plumbing services.

    Reply created 5 Oct 2018
  • Review from Customer of Priority Plumbing
    Rating: 4 out of 5
    Review left on 24 Sep 2018

    Faucet replacement

    Wanted to do it myself but ran into trouble. Adam was able to get it done. And well done. The charges are based on fixed time estimates which are on high side but I knew this going in.

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
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