Priority Plumbing

Rating: 4.7 out of 5

Priority Plumbing reviews (805)

  • Review from Elizabeth Young
    Rating: 5 out of 5
    Review left on 14 Oct 2017

    Good Service

    Called Priority Plumbing last minute after a poor experience with another company. Adam came over with plenty of time to spare. He was friendly, down-to-earth, and explained all the work needed without any confusion. The replacement materials they brought along were solid quality, and after ensuring the work was done well, they followed up by inspecting all the other pipes and drains, just to prevent any further leaks in the immediate future. Fast, hardworking, and decent. It was a great experience.

    Answer from pro:

    Dear Elizabeth, Thank you so much for your review! We appreciate great clients like you and thank you for choosing us! Sincerely, - The Priority Team.

    Reply created 23 Oct 2017
  • Review from Al Payne
    Rating: 5 out of 5
    Review left on 11 Oct 2017

    kitchen sink leak

    These guys did very good work for me. They were on time and kept me informed from the very first call i made to them. If i had one concern i thought it was a bit pricey for the job.

    Answer from pro:

    Thank you so much for your feedback. Please be sure to sign up for our newsletter to stay current with our industry offers!

    Reply created 13 Oct 2017
  • Review from Susan Morehouse
    Rating: 5 out of 5
    Review left on 8 Oct 2017

    Outstanding Service

    OUTSTANDING! Greg was our service guy, he was courteous and solved our problem in 30 minutes. When Greg was done he cleaned everything up and explained why our problem occurred. I will definitely be a repeat customer. Very happy.

    Answer from pro:

    We are thrilled to hear you had such a great experience with your service technician, Greg. We appreciate your business and will be sure to pass along the comments! Thank you!

    Reply created 13 Oct 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 6 Oct 2017

    Installation of a new sump pump and a back up system

    Had some issues getting them back in but after some calls and emails, all is good with new sump pump set up. I would have given 5 star if service return didn’t take long, but once there all was good.

    Answer from pro:

    Hi Leila, We are sorry that you are unhappy, but we did provide 2 options on the system before we began. One was better but the lid wouldn't fit, and the other was inferior and the lid would fit. You told us that you were going to have a custom radan lid produced by another company and chose the option that suited your needs best. Unfortunately you found out that you could not find a lid after the installation. In any event we have since comeout to resolve the issue for you at no additional charge. We hope that you can revise your review to reflect a more accurate description of the events. Thank you for your business! Sincerely, - The Priority Team.

    Reply created 23 Oct 2017
  • Review from Customer of Priority Plumbing
    Rating: 5 out of 5
    Review left on 5 Oct 2017

    Installation of new kitchen tap and of new stopping mechanism in bathroon sink.

    I have nothing but praise for both Kyle, the technician who took care of my repairs and installation, and for Alison, who set up the appointment from the office. From start to finish, the whole process was clear, simple, transparent, efficient, thorough, and timely. Truly excellent!

    Answer from pro:

    Thank you so much for taking the time to share your experience with our service. We appreciate your business and hope that you will refer us to anyone you may know who is in need of plumbing service.

    Reply created 13 Oct 2017
  • Review from June Cassidy
    Rating: 5 out of 5
    Review left on 27 Sep 2017

    provide quality of care and customer service

    Promptly returned my emergency call and scheduled service the next morning on a Clogged basement drain. Plumber Kyle that responded was extremely polite, professional and explained the process to its entirety. Very pleased with the quality of care and customer service. I would highly recommend this company for all plumbing needs.

    Answer from pro:

    There is nothing more gratifying than knowing that we have provided our clients with top quality service that our clients have come to expect when one of our technicians is working in their home. Thank you so much for sharing your experience! We appreciate your business!

    Reply created 29 Sep 2017
  • Review from Nicole Arnoux
    Rating: 5 out of 5
    Review left on 22 Sep 2017

    knowledgeable staff with fairly price

    Priority Plumbing's technician Matthew came out promptly as promised, and fixed our clogged main drain. Not only was he knowledgeable as expected, but he also made recommendations that made sense and were not just a sales pitch. The repair was fairly priced and we are back in business. I would not hesitate to use Priority Plumbing again when I need a plumber.

    Answer from pro:

    Thank you for your feedback. Please sign up for our newsletter to stay current with our industry offers!

    Reply created 29 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2017

    Toilet Installation

    Adam of Priority Plumbing is a true Professional!!!Adam clearly communicated my options and was not pushy Adam was always respectful,helpful,Knowlegable (10 years experience) and efficient. Adam beautifully installed a toilet in my condo -it's perfect!!!!!Adam made the entire procedure none stressful and I will definitely recommend Adam to all my friends and for any future projects. I couldn't be happier!!!!!! With such a Professional who is interested in being an expert in his field!!!!

    Answer from pro:

    Thank you so much! We will be sure to pass along the comments to your service technician, Adam!

    Reply created 22 Sep 2017
  • Review from Dennis Christoffersen
    Rating: 5 out of 5
    Review left on 21 Sep 2017

    Very knowledgeable staffs

    Priority Plumbing did a great job taking care of my plumbing needs. I had a valve leak in the bathroom and needed a new kitchen faucet installed. Greg was very knowledgeable and put me at ease with their confidence to help me. I'll definitely use them again. Thanks!

    Answer from pro:

    Thank you for taking the time to share your experience with our service! We hope that you will refer us to anyone you know who is in need of plumbing services!

    Reply created 22 Sep 2017
  • Review from MikeL
    Rating: 5 out of 5
    Review left on 19 Sep 2017

    Two showers, a main house valve and a sink

    I was recently in need of plumbing work because the handle for the control in my upstairs shower was broken, my two-handled shower downstairs was leaking. and the water for the house wouldn't shut off completely. The upstairs shower valve and kit were very old so my options were buy a new handle and buff up the crappy old hardware ... or replace with a newer, better shower kit. I chose Priority Plumbing and have no regrets. Dealing with the company was easy - they were prompt and pleasant. The plumber, Kyle, provided a clear description of the problems and costed out various ways to proceed...with zero pressure to go in any particular direction. Kyle ended up replacing the main water valve for the house, as well as the valves and shower kits for both showers. Also, he installed a new sink that I had purchased and hadn't gotten around to putting in. (And provided some good general tips and tuned up both toilets.) The work was a bit complicated and ended up taking close to 14 hours of labour. But I'm very happy with the results and, if I have any further plumbing issues to deal with, I'll be telling Priority to send Kyle!

    Answer from pro:

    Thank you so much for your feedback! We take pride in being able to share our expert knowledge with our clients to help them make the best choices for their home plumbing needs! We appreciate your business!

    Reply created 22 Sep 2017
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