Priority Plumbing

Rating: 4.7 out of 5

Priority Plumbing reviews (801)

  • Review from Customer of Priority Plumbing
    Rating: 5 out of 5
    Review left on 5 Oct 2017

    Installation of new kitchen tap and of new stopping mechanism in bathroon sink.

    I have nothing but praise for both Kyle, the technician who took care of my repairs and installation, and for Alison, who set up the appointment from the office. From start to finish, the whole process was clear, simple, transparent, efficient, thorough, and timely. Truly excellent!

    Answer from pro:

    Thank you so much for taking the time to share your experience with our service. We appreciate your business and hope that you will refer us to anyone you may know who is in need of plumbing service.

    Reply created 13 Oct 2017
  • Review from June Cassidy
    Rating: 5 out of 5
    Review left on 27 Sep 2017

    provide quality of care and customer service

    Promptly returned my emergency call and scheduled service the next morning on a Clogged basement drain. Plumber Kyle that responded was extremely polite, professional and explained the process to its entirety. Very pleased with the quality of care and customer service. I would highly recommend this company for all plumbing needs.

    Answer from pro:

    There is nothing more gratifying than knowing that we have provided our clients with top quality service that our clients have come to expect when one of our technicians is working in their home. Thank you so much for sharing your experience! We appreciate your business!

    Reply created 29 Sep 2017
  • Review from Nicole Arnoux
    Rating: 5 out of 5
    Review left on 22 Sep 2017

    knowledgeable staff with fairly price

    Priority Plumbing's technician Matthew came out promptly as promised, and fixed our clogged main drain. Not only was he knowledgeable as expected, but he also made recommendations that made sense and were not just a sales pitch. The repair was fairly priced and we are back in business. I would not hesitate to use Priority Plumbing again when I need a plumber.

    Answer from pro:

    Thank you for your feedback. Please sign up for our newsletter to stay current with our industry offers!

    Reply created 29 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2017

    Toilet Installation

    Adam of Priority Plumbing is a true Professional!!!Adam clearly communicated my options and was not pushy Adam was always respectful,helpful,Knowlegable (10 years experience) and efficient. Adam beautifully installed a toilet in my condo -it's perfect!!!!!Adam made the entire procedure none stressful and I will definitely recommend Adam to all my friends and for any future projects. I couldn't be happier!!!!!! With such a Professional who is interested in being an expert in his field!!!!

    Answer from pro:

    Thank you so much! We will be sure to pass along the comments to your service technician, Adam!

    Reply created 22 Sep 2017
  • Review from Dennis Christoffersen
    Rating: 5 out of 5
    Review left on 21 Sep 2017

    Very knowledgeable staffs

    Priority Plumbing did a great job taking care of my plumbing needs. I had a valve leak in the bathroom and needed a new kitchen faucet installed. Greg was very knowledgeable and put me at ease with their confidence to help me. I'll definitely use them again. Thanks!

    Answer from pro:

    Thank you for taking the time to share your experience with our service! We hope that you will refer us to anyone you know who is in need of plumbing services!

    Reply created 22 Sep 2017
  • Review from MikeL
    Rating: 5 out of 5
    Review left on 19 Sep 2017

    Two showers, a main house valve and a sink

    I was recently in need of plumbing work because the handle for the control in my upstairs shower was broken, my two-handled shower downstairs was leaking. and the water for the house wouldn't shut off completely. The upstairs shower valve and kit were very old so my options were buy a new handle and buff up the crappy old hardware ... or replace with a newer, better shower kit. I chose Priority Plumbing and have no regrets. Dealing with the company was easy - they were prompt and pleasant. The plumber, Kyle, provided a clear description of the problems and costed out various ways to proceed...with zero pressure to go in any particular direction. Kyle ended up replacing the main water valve for the house, as well as the valves and shower kits for both showers. Also, he installed a new sink that I had purchased and hadn't gotten around to putting in. (And provided some good general tips and tuned up both toilets.) The work was a bit complicated and ended up taking close to 14 hours of labour. But I'm very happy with the results and, if I have any further plumbing issues to deal with, I'll be telling Priority to send Kyle!

    Answer from pro:

    Thank you so much for your feedback! We take pride in being able to share our expert knowledge with our clients to help them make the best choices for their home plumbing needs! We appreciate your business!

    Reply created 22 Sep 2017
  • Review from Kate W
    Rating: 5 out of 5
    Review left on 8 Sep 2017

    Incredible Service

    I had Adam come to investigate a leak in our basement. He could not have been more thorough, kind, or helpful. He outlined what he was doing and went through every possibility in order to eliminate potential sources. I am absolutely delighted with the service received and will 100% contact Priority Plumbing next time I need help.

    Answer from pro:

    We are so glad to hear you would use our service again! We really appreciate your business!

    Reply created 14 Sep 2017
  • Review from Customer of Priority Plumbing
    Rating: 5 out of 5
    Review left on 25 Aug 2017

    Repaired broken pike

    Austin was incredible - punctual, courteous (always wore shoe covers), knowledgable, and efficient. We had a leaking pipe that was damaging the ceiling (due to a previous poor contractor) and he swiftly analyzed the problem and cut a small hole in the ceiling to repair the cracked pipe. I highly recommend him to anyone - he did a fabulous job and cleaned up all the drywall dust.

    Answer from pro:

    We are so pleased that you enjoyed your experience with Austin. Our customers deserve the best, that is why we wear shoe covers, use drop cloths and take all the measures to ensure your home is treated with respect! Thank you for choosing Priority Plumbing and Drains!

    Reply created 1 Sep 2017
  • Review from Marina
    Rating: 5 out of 5
    Review left on 9 Aug 2017

    First but great experience with Priority Plumbing

    Plumbing issue is a MAJOR DISASTER that might happen in the house. Had a list of those major and minor disasters to be fixed: leaking water pipe, wobbly toilet bowl leaking from the bottom, leaking toilet water tank, faucets requiring adjustment, shower head spreading water all crazy ways possible - basically all things that could possibly go wrong. Thanks to Austin, the Technician and my savior, all these have been fixed. He walked me through all details relating to repairs, gave few recommendations which I'm thankful for. Very professional, knowledgeable and just a very nice person pleasant to deal with. Would definitely recommend to my friends and family.

    Answer from pro:

    Thank you so much for sharing your experience with our service! Please sign up for our newsletter to stay current with our industry offers!

    Reply created 14 Aug 2017
  • Review from Gloria Warren
    Rating: 5 out of 5
    Review left on 9 Aug 2017

    Quick service

    We called priority plumbing this afternoon about a leak under the house from a sink drain. They were able to get Adam (nicest man on the planet) out to our house within 2 hours and he was able to fix it for an incredible price. The funny thing is that while I was taken aback by how great the customer service was and how quickly they were able to fix the problem, it would appear that this is just how priority plumbing always operates. Thank you priority plumbing!!!!

    Answer from pro:

    We are thrilled to hear that you had an excellent experience with our service and we do really appreciate your business. Thank you so much for choosing Priority Plumbing and Drains for your plumbing needs. We will be sure to pass along the comments to your service technician, Adam!

    Reply created 25 Aug 2017
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