Priority Plumbing

Rating: 4.7 out of 5

Priority Plumbing reviews (801)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Mar 2010

    FIxing leak and water valves in kitchen and tub

    It was a pleasure using Priority Plumbing - they are excellent at communicating services, arrival times, and going a step beyond normal service. Thank you for providing good service to Torontonians.

    Answer from pro:

    Hi Liz, Where other companies believe all they need to know is how to fix things, we believe that competence is just the beginning. Our mission is to provide our customers with simply "the best service" they ever had. This requires that a company fuction as a team, each individual playing an important role in the overall customer experience. It means a lot to hear back from our clients and I will be sure to let the team know. Thank you so much for choosing Priority plumbing.

    Reply created 12 Mar 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Mar 2010

    Leaking Kitchen Drain

    I had a leak in my old kitchen drain pipe in the basement so I called Priority. Mike came out a few hours later and assessed the situation. He offered to repair or replace it and gave me all of my options and pricing upfront. I felt in control the entire time and was able to make the decision that suited me which was to replace the entire pipe, since it was old and would probably need repairing again. I also decided to replace the kitchen tap while he was here, as it was old and stiff. He was able to do the work right away and had all of the parts and tools with him in the truck. I am satisfied with the work and the price for the service provided. Mike was very polite and careful while working in my home. I would recommend them and use them again in the future.

    Answer from pro:

    Hi Nancy, That is my Wife's name too! It is our pleasure to serve you. Thank you for choosing Priority Plumbing and for sharing your experience with the rest of Toronto. - Austin

    Reply created 24 Mar 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Mar 2010

    Dug out floor drain in basement to replace clogged trap, replace pipe & drain etc.

    Greg helped me understand my options and the scope of work that needed to be done. I probably have another big job ahead of me and will likely use them again once I decide which option to proceed with.

    Answer from pro:

    Thank you for taking the time to write a review Mr. Broadhurst. Since this review, we have completed the additional work you talk about. Thanks for putting your trust in our team. We appreciate the opportunity to serve you sir. - Austin.

    Reply created 24 Mar 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Feb 2010

    Referred by my niegbor

    I called Priority Plumbing this morning on the recommendation of a neighbor to unclog my kitchen sink. Mike arrived a few hours later and within an hour had courteously and professionally fixed the problem. He also gave me some organic drain cleaner to keep me trouble free throughout the year. I’m very happy with the service that Mike and Priority Plumbing provided and will use them again in the future should I run into anymore plumbing issues.

    Answer from pro:

    Hi Gloria, We are especially happy when someone refers us to either their friend, niegbor or family member. To us this is the ultimate act of trust because they are trusting us with their reputation. We do not take that lightly. It was our pleasure to serve you.

    Reply created 1 Mar 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Feb 2010

    Clogged and Leaking Pipes

    I am a realtor in Southern Ontario and have been referring Priority to clients of mine for the past several years. I had met Greg, one of their plumbers while going through a home I was getting ready to put on the market. After noticing the professional attitude, quality craftsmanship and great care of the home that was taken, I took several business cards from him. Being a realtor, you have to have reliable contacts for all trades. I recently needed a job done at my place. Turns out the renovators did not pipe the kitchen drain properly which caused it to clog and to make things worse, they did not glue a fitting which caused it to leak with the build up of pressure. Priority was great once again. They had to cut a hole in the ceiling below to access the leak but when they were done the place was so clean that had I not known, I would not have been able to tell they were even there. I highly recommend Priority Priority and will continue to refer them to clients in the future.

    Answer from pro:

    Hi George, Thank you for your countless referrals and for trusting us in your home. Referral and word of mouth is what keeps us in business and it is especially nice when we work for kind and supportive people like you.

    Reply created 4 Mar 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Feb 2010

    Kitchen/Bath renovation

    I'm a DIY guy who does know his limits. For several years, I've been using Priority Plumbing for those "I can't do this" jobs. Most recently, I had some complex hot & cold water lines to replace, along with a new floor drain in the basement suite in my home. Priority Plumbing was there when I needed them, treated my home with great respect, got the jobs done professionally (I was watching!) and in an amazingly short time. I've learned to sleep well after their service, because return calls have never been needed.

    Answer from pro:

    Hi Phil, Thanks for trusting us with all of your "I can't do this job's" over the years. We really appreciate it and are quite flattered over the kind comments, as we know how knowledgable you are in home renovations. Thanks for the opportunity to earn your trust.

    Reply created 1 Mar 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Feb 2010

    Burst Pipe

    I called Priority Plumbing yesterday because one of my basement pipes burst overnight and I woke up to a minor flood. Steven arrived within the hour, and was very knowledgeable and professional. He had the pipe repaired within a few hours and even mopped up all the water from our basement floor. I was very impressed with both Steven and Priority Plumbing and will be using their services in the future if required.

    Answer from pro:

    Hi Mike, Thanks for choosing Priority Plumbing and welcome to our family of satisfied customers and employees. It's always satisfying when we impress our customers. That is why we do what we do.

    Reply created 17 Feb 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Feb 2010

    Install a new vanity and two new sinks

    I called Priority Plumbing to install a new vanity with his and hers sinks, so that I could finally have my own space in the bathroom. They had to cut open the wall to re-pipe the drain and waterlines to accommodate the extra sink. Once we repaired the wall, they came back and installed my new vanity. They were very flexible with their scheduling and were very careful while working in the house putting down drop sheets and cleaning up thoroughly. I did get another quote but opted to go with Priority because of the professionalism of their technician Mike. He really paid attention to detail and was very polite and patient throughout the entire process. Even when I called in to make the appointment, Jennifer was very helpful and polite. Overall I am very pleased with the job and my new sinks. Priority did an excellent job.

    Answer from pro:

    Hi Penny, We look at projects like these as very important because we know that it will play a big part in your everyday life. Most people take their plumbing for granted but if you stop and think how much you depend on it, it is very important that it works right and does not break down. I hope you enjoy your new sinks. It was our pleasure to serve you.

    Reply created 17 Feb 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Feb 2010

    Burst Water Pipe to Outside Garden Hose

    I called Priority Plumbing yesterday because I discovered that my outdoor faucet had burst. Greg arrived on time and was very polite and professional. He explained to me that I could replace my current outdoor faucet with a frost free one, so I wouldn’t have to worry about bursting in cold weather. I agreed to install the frost free faucet, and Greg installed it the same day. He also discovered a leak under the bathroom sink that I had never noticed and I had him fix that too. I would recommend using Priority Plumbing to anyone who is looking for a courteous and professional plumbing company.

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Feb 2010

    Replace Bathroom Fixtures

    I called Priority Plumbing for a renovation quote to replace my bathroom fixtures. Steven arrived on time and was very polite and helpful with ideas and suggestions of what could be done with the bathroom. I decided on a new water efficient toilet, sink with vanity and a new bathtub. Steven was able to start the same day, and the job was completed by the end of the week, as a couple of items had to be special ordered through the supplier. I’m very happy with my new fixtures and would recommend using Steven and Priority Plumbing to anyone who needs plumbing services.

    Answer from pro:

    Hi Jennifer, Thank you for choosing Priority Plumbing and sharing your experience with fellow Torontonians. Replacing Fixtures can be trick as the old ones generally are of different shapes, sizes and pipe configurations. This is why it is important to chose a company with technicians not only knowledgable in installations but replacements. There is a big diference and is often overlooked by customers when choosing a plumber. Thank you for trusting us with your project and your home. It was a pleasure to serve you.

    Reply created 8 Feb 2010
Get in touch