Priority Plumbing

Rating: 4.7 out of 5

Priority Plumbing reviews (805)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Apr 2010

    Basement Waterproofing

    I called Priority Plumbing last week because with all of the rain we’ve been getting in the last couple of weeks, I’ve been having water seeping in from the walls in the basement. Steven arrived within the appointed time, and was friendly and professional. He explained to me that the quickest way to remedy the situation was to water proof the side of the basement that was leaking from the outside. It only took a few days for Dave and his crew to complete the job. I was so impressed! Now when it rains, I don’t have to worry about mopping up water in the basement anymore. I will definitely be using Priority Plumbing again, and would be happy to recommend them to anyone that asked me to recommend a plumbing company to them.

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Mar 2010

    Clogged Bathtub

    I called Priority Plumbing this morning, because my bathtub started to back up when I was showering this morning. Mike arrived on time and was very understanding of my situation. He offered me several options, but he chose to snake and Bio-Clean the drain as it was an environmentally friendly way of clearing the blockage, and would prevent my bathtub from blocking up again. Overall I was very impressed with my experience with Mike and Priority Plumbing and will use them again in the future.

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Mar 2010

    Cloggged Sink

    I called Priority Plumbing today, because my kitchen drain got clogged. It turns out that my husband was putting corn husks down the garbeurator. Greg arrived on time and was very professional about the whole thing. I would recommend Priority Plumbing and Greg to whoever needs a plumber.

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Mar 2010

    Leaking Pipe

    I called Priority Plumbing to fix my leaking kitchen drain pipe. I was Not put on hold, their dispatcher Jennifer was super pleasant and helpful, their plumber Steven called to let me know that he was on the way and was very professional and pleasant on the phone. They did not park in my driveway, he did not smoke or stink like cigarettes for that matter, He was very polite, courteous, wore shoe covers explained everything in great detail and cleaned up afterwards. The rest of you companies have a lot of catching up to do and can learn about how to run a business from Priority Plumbing. Excellent Service!

    Answer from pro:

    Hi Jaina, Thank you for sharing your experience with the rest of Toronto. It is great to hear feedback from our customers about the little things we do in order to make your service experience the best you've ever had. We always try to put ourselves in the customers shoes and provide the courtesy's that we would appreciate like calling to let you know we are on the way. asking if we can park in the driveway before doing so and the rest of the things you have described. Thank you for choosing Priority Plumbing. We appreciate you and your business. - Austin.

    Reply created 24 Mar 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Mar 2010

    FIxing leak and water valves in kitchen and tub

    It was a pleasure using Priority Plumbing - they are excellent at communicating services, arrival times, and going a step beyond normal service. Thank you for providing good service to Torontonians.

    Answer from pro:

    Hi Liz, Where other companies believe all they need to know is how to fix things, we believe that competence is just the beginning. Our mission is to provide our customers with simply "the best service" they ever had. This requires that a company fuction as a team, each individual playing an important role in the overall customer experience. It means a lot to hear back from our clients and I will be sure to let the team know. Thank you so much for choosing Priority plumbing.

    Reply created 12 Mar 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Mar 2010

    Leaking Kitchen Drain

    I had a leak in my old kitchen drain pipe in the basement so I called Priority. Mike came out a few hours later and assessed the situation. He offered to repair or replace it and gave me all of my options and pricing upfront. I felt in control the entire time and was able to make the decision that suited me which was to replace the entire pipe, since it was old and would probably need repairing again. I also decided to replace the kitchen tap while he was here, as it was old and stiff. He was able to do the work right away and had all of the parts and tools with him in the truck. I am satisfied with the work and the price for the service provided. Mike was very polite and careful while working in my home. I would recommend them and use them again in the future.

    Answer from pro:

    Hi Nancy, That is my Wife's name too! It is our pleasure to serve you. Thank you for choosing Priority Plumbing and for sharing your experience with the rest of Toronto. - Austin

    Reply created 24 Mar 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Mar 2010

    Dug out floor drain in basement to replace clogged trap, replace pipe & drain etc.

    Greg helped me understand my options and the scope of work that needed to be done. I probably have another big job ahead of me and will likely use them again once I decide which option to proceed with.

    Answer from pro:

    Thank you for taking the time to write a review Mr. Broadhurst. Since this review, we have completed the additional work you talk about. Thanks for putting your trust in our team. We appreciate the opportunity to serve you sir. - Austin.

    Reply created 24 Mar 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Feb 2010

    Referred by my niegbor

    I called Priority Plumbing this morning on the recommendation of a neighbor to unclog my kitchen sink. Mike arrived a few hours later and within an hour had courteously and professionally fixed the problem. He also gave me some organic drain cleaner to keep me trouble free throughout the year. I’m very happy with the service that Mike and Priority Plumbing provided and will use them again in the future should I run into anymore plumbing issues.

    Answer from pro:

    Hi Gloria, We are especially happy when someone refers us to either their friend, niegbor or family member. To us this is the ultimate act of trust because they are trusting us with their reputation. We do not take that lightly. It was our pleasure to serve you.

    Reply created 1 Mar 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Feb 2010

    Clogged and Leaking Pipes

    I am a realtor in Southern Ontario and have been referring Priority to clients of mine for the past several years. I had met Greg, one of their plumbers while going through a home I was getting ready to put on the market. After noticing the professional attitude, quality craftsmanship and great care of the home that was taken, I took several business cards from him. Being a realtor, you have to have reliable contacts for all trades. I recently needed a job done at my place. Turns out the renovators did not pipe the kitchen drain properly which caused it to clog and to make things worse, they did not glue a fitting which caused it to leak with the build up of pressure. Priority was great once again. They had to cut a hole in the ceiling below to access the leak but when they were done the place was so clean that had I not known, I would not have been able to tell they were even there. I highly recommend Priority Priority and will continue to refer them to clients in the future.

    Answer from pro:

    Hi George, Thank you for your countless referrals and for trusting us in your home. Referral and word of mouth is what keeps us in business and it is especially nice when we work for kind and supportive people like you.

    Reply created 4 Mar 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Feb 2010

    Kitchen/Bath renovation

    I'm a DIY guy who does know his limits. For several years, I've been using Priority Plumbing for those "I can't do this" jobs. Most recently, I had some complex hot & cold water lines to replace, along with a new floor drain in the basement suite in my home. Priority Plumbing was there when I needed them, treated my home with great respect, got the jobs done professionally (I was watching!) and in an amazingly short time. I've learned to sleep well after their service, because return calls have never been needed.

    Answer from pro:

    Hi Phil, Thanks for trusting us with all of your "I can't do this job's" over the years. We really appreciate it and are quite flattered over the kind comments, as we know how knowledgable you are in home renovations. Thanks for the opportunity to earn your trust.

    Reply created 1 Mar 2010
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