Priority Plumbing

Rating: 4.7 out of 5

Priority Plumbing reviews (805)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jan 2010

    New Main Water Line

    I called Priority Plumbing a few days ago because I woke up to my basement flooding. Mike arrived within an hour and started to locate the problem. He was very polite and professional. Mike got a crew to start the same day, as we could not use our shower or washroom. It turns out that there was a broken pipe outside leading to the city lines. The job is now complete and I am extremely satisfied with the way the whole situation was handled. I would recommend Mike and Priority Plumbing to anyone who asked for a plumbing referral.

    Answer from pro:

    Hi Mike, Thanks for choosing to help with your problem. We do not take it lightly when a customer places their trust in us. Our committment to recruiting, hiring and training the best of the best in the industry, along with the many other benefits we offer every customer like, wearing shoe covers, arriving on time, having full inventory in our truck, having all the right equipment in the truck, true 24 hour service, lifetime installation guarantee's, 100% satisfaction guarantee's, live telephone operators to assist you so you don't have to leave a message and of course upfront and fair pricing. It is our pleasure to add you to the thousands of satisfied customers who view quality, service and professionalism as the standard they demand. This is why we win the Top choice award year after year.

    Reply created 8 Feb 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2010

    Kids toy flushed down the Toilet

    I called Priority Plumbing today to unclog my toilet, my curious toddler had flushed his toy car down the toilet, and it was stuck. Jennifer was very professional and sympathetic about my problem. She dispatched Greg right away and he arrived on time. He wore booties so he wouldn’t track dirt into the house and he cleaned up afterwards. Greg was very professional, and polite, and explained all of my options to me up front before he started the work. In the end he had to remove the toilet to get the toy truck out. Priority Plumbing was excelent! I will definitely use them again if I need to call a plumber.

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2010

    General plumbing work

    I called Priority Plumbing today because my kitchen faucet has been leaking for a few days. Greg arrived on time and was really knowledgeable and professional. In the end I ended up replacing and upgrading the faucet. Now I can finally fill my big cooking pots without making a mess.

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2010

    Leaking Toilet

    I called Priority Plumbing yesterday to schedule an appt. for my running toilet. Steven arrived on time and was very polite. He fixed the problem for me in no time at all. I would definitely use Priority Plumbing again.

    Answer from pro:

    We are here for you when ever you should need us 24/7. Thank you.

    Reply created 2 Feb 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2010

    Dripping Bathroom Faucet

    Last week I called Priority Plumbing because I had a dripping bathroom faucet, my husband kept saying that he would get around to fixing it, but as usual never did. Upon calling Priority Plumbing I found Jennifer to be very professional and polite, and scheduled an appointment for Greg to come out the next morning. Greg was very professional and explained to me that I needed to replace the I now have a lovely faucet that matches the rest of my bathroom. I will definitely be using Priority Plumbing when my husband and I remodel our basement next summer.

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2010

    Leak Under Kitchen Sink

    I called Priority Plumbing last week because I had a major leak under my kitchen sink. I was washing dishes, when all of a sudden I heard water rushing under the sink. When I opened the cupboard door, I discovered that the pipe underneath had some how broken, and there was water everywhere! When Steven arrived, he was very polite and professional, and explained to me that the trap had deteriorated away and that all the plumbing underneath the sink had to be replaced. I was a little hesitant at first about going ahead with the work since it was over $500.00, but in the end I was glad that I let Steven do the work. He even went through the rest of my house and told me that I should be replacing my emergency shut off valve for my upstairs toilet since they were ceased. Overall it was well worth spending the money, and I would definitely use their services again.

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jan 2010

    Main Sewer Backup

    Priority Plumbing exceeded my expectations for customer relations and prompt service. Two days before Christmas my main line backed-up flooding my basement. Priority Plumber Mike Colaguori and their construction team, lead by Vitali, dug-up and replaced my root compromised pipes. Mike and Vitali did a fantastic, professional job. Working on Christmas Eve, Christmas Day and following-up on Boxing Day – the Priority Plumbing team resolved my plumbing tragedy over the holidays effectively and professionally. I would strongly recommend Priority Plumbing for any drainage issue.

    Answer from pro:

    Hi Rob, Thank you for sharing your experience with Priority Plumbing with the rest of Toronto residents. We always try to do our best to serve our customers. In our business it is not always convenient, but we are dedicated to providing a consistently high level of service to our customers, even on holidays. Our company was built on repeat and referral business and we believe that comes from earning peoples trust through actions not words. It was our pleasure to have earned yours.

    Reply created 9 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2009

    Frozen Pipes

    "We wish to express our appreciation for prompt, reliable, competent and courteous services recently provided us by Priority Plumbing. Last winter during extreme cold temperatures, our pipes froze. We called Priority Plumbing and they arrived immediately and safely defrosted them. Just having purchased our house, we wanted to make sure that this didn't happen again. Priority Plumbing educated us about the various options, explained what the costs entailed,maintained excellent communications throughout, and successfully solved our problem. They provided us with such competent plumbers and excellent service, that when it was time to renovate our bathroom we called them. Priority Plumbing is not only reliable in solving any plumbing emergency but also great at bathroom renovation projects."

    Answer from pro:

    Hi Geoff, Thanks for taking the time to write about your experience with our company. The greatest reward we could ever recieve is that our customers are not just satisfied but that we have exceeded their expectations. We spend a lot of time and effort trying to constantly improve our level of service and we really appreciate the feedback and the trust you have placed in our team.

    Reply created 31 Dec 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2009

    Re-route some pipes for a kitchen remodell

    I am currently re-modelling my kitchen and needed to move some plumbing as I am re locating the kitchen sink to an island. I found Priority Plumbing online along with a couple of other companies. I must say that they were by far the most professional and it was a "no brainer" of a choice. I would recommend them to anyone who needs a plumber and will use them to hook up my fixtures when I complete the remainder of the job.

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2009

    New Water Heater

    I was out on a Sunday afternoon when I got the call that my laundry room was flooding! It couldn't have happenned at a worse time because I was rushing around town, trying to get home in time as I had dinner plans that evening. I didn't know who to call so I asked a friend who highly reccommended Priority Plumbing. They came out that day within 1 hour and identified the problem as a leaking water heater. Within a couple of hours the problem was fixed and I was still able to keep my dinner plans. Steven was very polite and very knowledgeable. His work was very neat and professional. He wore shoe covers and was very careful working in my home. I feel lucky to have called Priority Plumbing and will definitely use them again should the need ever arise. Thanks Priority Plumbing!

    Answer from pro:

    Hi Effie, We understand that plumbing problems seldom stick to a schedule and that's why we keep staff ready to help 24 hours a day 7 days a week. We are so pleased that not only did we resolve your problem quickly and efficiently and that you are happy with the work, but more importantly we were able to get you back to your normal life and that your evening was not ruined. Thanks for your trust in our team, it was our pleasure to serve you.

    Reply created 31 Dec 2009
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