Tasco Appliances

Rating: 1.9 out of 5

Tasco Appliances reviews (264)

  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 15 Dec 2011

    Kitchen appliances

    Very expensive Kitchen appliance purchased. Was told this was top quality and premium brand. After less than half a year of usage, the appliance broke down. Tasco couldn't care less, as long as they have closed the sale and taken your money. Tasco is unethical and a poor excuse for business practices. They do not stand behind their products and you cannot trust them. Tasco has no integrity, they will sell you anything as long as they can make a dollar. Shame on them, this is a company that needs to go out of business. Consumers need to be protected from Tasco.

    Answer from pro:

    Tasco apologizes that you feel this way. We as company have no prior knowledge or control of an appliance breaking down or needing repair so quickly after purchasing. Thank you for your comments.

    Reply created 17 Nov 2012
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 29 Nov 2011

    Oven, Washer/Drier,

    Thinking of Tasco? STOP! We purchased a number of expensive items from Tasco a few years ago. The worst mistake we ever made. Once they had our money they could care less. Items arrived damaged and missing parts and the service was abysmal. The extended warranty is a scam - best give that a wide berth. In our case it was used against us to delay replacing equiptment. Please do not buy from this store, you will just want to shoot yourself if you EVER need service!

    Answer from pro:

    Hi Francis, We are sorry to hear this and we strives to provide excellent customer service. Sometimes though no fault of Tasco we have no control over what the manufacturer's ship with their product. We do want to make things right for you and encourage you to contact Tasco Customer Service at 416 642 5600 or customerservice@tasco.net.

    Reply created 17 Nov 2012
  • Review from Sonya
    Rating: 4 out of 5
    Review left on 29 Nov 2011

    liebherr fridge

    I bought a fridge from Tasco and I am very satisfied with it. When they dropped it off the workers were very helpful and installed it for me. I recommend Tasco because i had no problems with them.

    Answer from pro:

    We're glad that you had an excellent experience and we value your business.

    Reply created 27 Oct 2012
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 26 Nov 2011

    Tasco Customer Service

    Purchased all our kitchen appliances from Tasco with a few items on back order. The back order items never arrived. After pursuing Tasco for weeks, we decided to show up to the store. The store manager was rude, aggressive and frankly outright crass. She kicked us out of her office and told us to leave the store. The appliance rep was had a look of amazement at her approach to customer service. DO NOT BUY ANYTHING FROM THEM!!!

    Answer from pro:

    Hi There, There are times that a customer may purcahse a product that becomes on back order and Tasco relies on the manufacturer and don't have control over what the manufacturer produces. We are at the mercy. Having said that as a consumer you do have the option to reselect to another appliance which may have been in stock. We value your concerns and thank you for your comments.

    Reply created 17 Nov 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2011

    appliance store

    Great selection of mid to high-end products. Had to purchase a number of items for our home and they were able to bundle the purchase and add an additional discount for us. Purchase process was quick and easy.

    Answer from pro:

    We're glad that our sales person was able to help you select the right appliances for your home at a great price. We value your business.

    Reply created 27 Oct 2012
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 17 Nov 2011

    APPLIANCES

    I bought $30,000.00 worth of appliances from TASCO richmondhill. The coffee machine was defective when delivered. I asked them to repare it they came three times within a month and ordered the wrong part, then they never came back to fix it. If they deal like this with regular customers as builders like me, can you imagine how they do with others.

    Answer from pro:

    Hi Ray, This should have never happened so early into your purchase of your coffee machine and we are sorry this happened. We hope your issues have been resolved and please if they are not do contact us at either 416 642 5600 and ask to speak to the customer service department or you email us at customerservice@tasco.net.

    Reply created 17 Nov 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2011

    Kitchen Aid Appliances: Built in Fridge, dishwasher, cooktop, wall oven beverage fridge

    I purchased new appliances from Tasco in November 2010 for my kitchen renovation. The salesman was extremely knowledgeable of all appliances and promotions at the time to help me make my choice. They provided the best price on the appliances and the most aggressive pricing on the 5 year extended warranty as well. The one criticism that I will have is there knowledge of exhaust fans. I would say that Tasco doesn't carry the latest exhaust fans on the market and does not really know the new features that they have. When going to Tasco, puchase only appliances and source the exhaust fan somewhere else. However, all appliances were delivered on-time and Tasco laid down protectors on the floor where it was necessary...well done Tasco!!!

    Answer from pro:

    Hi Wayne, We appreciate your input and comments. Ventialation can be tricky and isn't so easy to define. Also depending on a customer's application features can be limited to certain brands.

    Reply created 27 Oct 2012
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 1 Oct 2011

    Microwave-Oven Combo

    I had a very bad experience with Tasco. I bought a few appliances from them and right from the start I had problems with the Microwave-Oven from JennAir. I called Tasco and they did nothing to help me. They do not have any weight with the manufacturers, their customer service is very poor . I even got in touch with their manager and for a while she never return my calls or emails. It took me 6 months and over 20 calls to solve the problem. I will never buy an appliance from Tasco again and will never recommend this store to anybody. Go to Sears they can get you any brand and if there is any problem you get much faster resolution. A very dissatisfied customer.

    Answer from pro:

    It is unfortunate that you have had a serivce related issue so early into owning your new microwave from Jenn air. Should it have occured? Absolutely not. Each appliance that we sell comes with a manufacturer's warranty which Tasco does not hold, in your case Whirlpool Canada. We are sorry that this occured.

    Reply created 27 Oct 2012
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 21 Sep 2011

    Purchase of 5 appliances

    Peter is our sales rep and he's very responsive and helpful. He gave us the best price and the best service. The showroom is a bit small and old, compared to the tasco on kingston road. For us, it's ok as we know what we need.

    Answer from pro:

    Thank you for considering Tasco Distributors for your appliance purchase. We strive to fulfill customer's appliance needs.

    Reply created 27 Oct 2012
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 21 Sep 2011

    Fridge, Gas Range, Dishwahser, Washer & Dryer

    We bought the KitchenAid line for our kitchen appliance and Samsung laundry set. Great products by far. I like the way that the showroom has a pretty full stock display for customers to browse around. The salesperson was more interested to sell a product quickly than to provide helful answers to inquiry.

    Answer from pro:

    We are pleased that you are impressed with our store display and our appliance inventory, especially our laundry set selection.

    Reply created 27 Oct 2012
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