Weed A Way Ltd.

Rating: 4.3 out of 5

Weed A Way Ltd. reviews (285)

  • Review from Kathy Findlay
    Rating: 5 out of 5
    Review left on 5 May 2016

    Spring fertilizer and weed control

    Exceptionally polite technician and very knowledgeable about weed control. Only sold me the products and services my property required. Did not try to upsell me to long drawn out programmes. Will definitely call them again.

    Answer from pro:

    Thank you for your comments about our staff I will let them know what a great job they are doing! We appreciate your continued business Kathy!

    Reply created 5 May 2016
  • Review from Martin Edwards
    Rating: 5 out of 5
    Review left on 3 May 2016

    Lawn care

    We received a call advising our first fertilizer would be performed the following day, which was done as we asked. As we have small children and pets, the security of our yard is very important to us. The young man putting our fertilizer down was very pleasant, professional and knowledgeable. The quality product used started almost immediately to green up our lawn. We are very satisfied with the service and the results.

    Answer from pro:

    Thank you for your review Martin! We are glad that you are happy with our services and our staff! We appreciate your continued business.

    Reply created 4 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Apr 2016

    lawncare

    Very knowledgeable, friendly, experienced staff. Great work again this year! I look forward to telling all of my friends and neighbours.

    Answer from pro:

    Thank you very much Debby! We are happy that we continue to meet and exceed your expectations! Thank you also for recommending us to friends, it is appreciated very much.

    Reply created 4 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Apr 2016

    regular lawn care of my property, my yard has never looked better!

    On time, reliable, friendly staff, I trust my yard to them. They always call to advise when they are coming which is great for me, and they always leave helpful information about follow up care.

    Answer from pro:

    We have a company policy to call all of our clients before we arrive at their home. This has really worked for my customers and my drivers, it is a win-win for everyone ! Thank you so much for your positive comments! Regards, Kevin.

    Reply created 28 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Apr 2016

    Lawn Care

    Weed Away has been so helpful for us ! They made the process so easy and their customer service was excellent. Everyone on their team was so friendly and courteous. We will certainly be using them again this summer :)

    Answer from pro:

    Thank you so much for your kind words, this really makes my day! Regards, Kevin.

    Reply created 28 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jul 2015

    Soil Bag Delivery

    I ordered a black garden soil bag. It was delivered the next day. Very fast and good services. The price is cheaper than other brands, and there is $20 discount.

    Answer from pro:

    Thank you so much for your kind words! We have been delivering bags of garden soil for 7 years and every day it is rewarding to see the smiles from our customers who love to garden. If you are ever in need of soil please calls us! Thanks, Kevin

    Reply created 17 Jul 2015
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 25 Jun 2015

    delivery of soil

    We had awful customer service with this company, rude, extremely unprofessional and disorganized. Our bag was delivered firstly on the wrong date, picked up, and even second time of delivery was delayed by a day. Second day of delivery the worker rang the door bell repetitively (still unsure why that was necessary when it was just a drop off?) and was rude upon greeting at the door (with an infant napping in our home). Care, concern or promptness was not show when concerns were expressed to management. In fact the owner said 'family issues were his problem, therefore customers come last"... administration also stated that she was going to call the police to file a complaint against my husband who answered the door and asked the worked to not ring the door bell and to speak with more respect. Would not recommend this company for their absolute lack of professionalism and respect to customers. Very disappointed in the outcome. Already called and dealt with another company and have already been much more pleasant to deal with

    Answer from pro:

    Our customers are in fact our most important asset, and we are extremely sorry to hear that you had a negative experience. We work very hard to provide good customer service and your comments will certainly be taken into consideration for future improvement, thank you for taking the time to give your feedback.

    Reply created 27 Jun 2015
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 2 May 2015

    Weed-A-Way Ltd

    If you are expecting to have your bag of top dress or top soil delivered on the date agreed to by Weed_A-Way, good luck. When you call in to speak with their representatives to follow up on the status of your order, be ready for some serious attitude and incompetence. Won't be using this company again.

    Answer from pro:

    We are sorry that your delivery was delayed and therefore our services did not meet your expectations. Our clients are extremely important to us and we are constantly trying to improve ourselves, so thank you for your comments.

    Reply created 5 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Apr 2015

    Lawn Care

    After such a harsh winter resulting in snow plow and salt damage we were anxious about the condition of our lawn but Weed-A-Way has already got it looking green & healthy. We also, for the first time, used their soil delivery service and it was delivered not only on time, but where we wanted the bag dropped. We are extremely pleased with their service and fair rates. Don't hesitate to use this company.

    Answer from pro:

    We are so pleased to know that you enjoyed the service you received from Weed-A-Way! Hearing the positive impact we have on our clients makes us very happy. Thanks again!

    Reply created 17 Mar 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Apr 2015

    Black garden soil

    I received the Money Saver envelope in the mail... They have the best price out there...and from my initial phone call I received the bag at home on time. I think the wife will use them for lawn care as well.

    Answer from pro:

    Thank you very much for your lovely comments Bill, we appreciate your business and that you took the time to share your experience with the community. Thanks again!

    Reply created 17 Mar 2016
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