Royal Home Improvements
Royal Home Improvements reviews (154)
Review from Customer of Royal Home Improvements Review left on 17 Jan 2025Rating: 5 out of 5Royal Home Improvements did a total renovation for us for our main bathroom, which was the original one for our 60 year old home and in very bad shape. They did a marvelous job with superb attention to doing things right, including assistance from Designer Victoriya in picking tiles, fixtures, vanity, tub, and toilet , followed by demolition, rebuilding, and very meticulous reconstruction installation and finishing work from installer Jesus, and in addition specialized wiring, plumbing and tiling work from an expert electrician, plumber and tiler. All of this was overseen by project manager Farhad. We did some price comparison with other reno contractors and the price was market rate for this kind of job. It was completed on time for us, as agreed, before Christmas. Outstanding!Review from HomeOwner HomeOwner
Review left on 28 Nov 2024Rating: 5 out of 5Bathroom renovation
Back in the mid-summer of this year we started searching for contractor for our bathroom complete renovation. Since we are aging, we decided to remove the bath and to replace it with the shower and to install assistive devices such as grab bars, raised toilet seats, higher vanity, non-slippery ceramic tiles. We had consultations and got quotations from three other contractors before we engaged with Royal Home Improvements - as Classical 96.3 -FM listeners we heard of them. Although later than we planned, renovation started in mid-fall and was very efficient complete bathroom demolition took only 3.5 hours and complete remodeling was done in 8 days. George and his crew were professional, knowledgeable, efficient, friendly and respectful. They left everything clean and tidy at the end of every day. The quality of their work was excellent. We are delighted with their work and we are showing our renovated bathroom to our friends and neighbours. We have another, smaller bathroom which was renovated two times already and we are not satisfied. If we decide to renovate it for the third time (the third time is a charm) we would definitely have Royal Home Improvement as contractor.Review from HomeOwner HomeOwner
Review left on 1 Oct 2024Rating: 5 out of 5Kitchen
We gutted our whole kitchen. We got Royal Home Improvements to do the remodeling of our kitchen. We were pleased with the outcome. Any time the project would change for inforeseen events Royal Improvements would keep us informed before going on. From the project supervisor to the site manager to the general contractor they were good to work with. I would recommend them to anyone who has a house project to complete. Should I have other home projects in the future I will look to Royal Home Improvememts to do the jobReview from Customer of Royal Home Improvements Customer of Royal Home Improvements
Review left on 9 Jan 2024Rating: 4 out of 5Bathroom Reno
We recently had Royal Home renovate our bathroom. Although it took longer to get underway than wed hoped, we were always able to get updates when we asked. Once it began, the crews worked diligently to get it done as they knew it was our only full bathroom. The quality of their work was top notch and they made sure to leave everything clean and tidy at the end of each day. We love our new bathroom - thanks Royal Home Improvements!Review from James Blair James Blair
Review left on 5 Jan 2024Rating: 5 out of 5bathrooms reno
the bathroom renovation was professionally done and i would recommend Royal home improvement to my friends and neighbor'sReview from HomeOwner HomeOwner
Review left on 27 Dec 2023Rating: 5 out of 5Main Floor- kitchen ,dining room, living room, study/office
We decided on Royal Home Improvements for our major renovation project for a number of reasons, trust being foremost, especially given the climate of questionable operators in the home renovation field. John, Keith and the crew assigned to the project, George and his team, were friendly, courteous and knowledgeable. Royals suggestions, particularly using one of their recommended interior designers made a world of difference. We were very pleased with Royals workmanship as well as their promised timing of completion. We would be remiss if we did not mention the fact that several minor changes/suggestions we had made during the renovations were at no additional cost. Our experience with Royal Home Improvements was nothing but positive... - Mary & GregReview from Customer of Royal Home Improvements Customer of Royal Home Improvements
Review left on 14 Oct 2023Rating: 5 out of 5Follow-up to Condo Reno - complete kitchen, 2 bathrooms & all floors.
We would like to acknowledge and thank Keith, Director of Operations at Royal Home Improvements. Subsequent to the completion of a pretty, significant condo renovation 1-1/2-years ago, there were a few ongoing issues that presented early after construction contract completion. Upon contacting Royal Home Improvements, we were able to speak with Keith who listened intently to our concerns re post reno issues and offered to come out to our condo and see first hand the issues that we were discussing with him re kitchen sink pipe installation weakness and flooring uplift at the entrance to one of the bedrooms. Within a couple of weeks Keith scheduled his licensed plumber and flooring subcontractor to make the needed repairs. Keith also came by our condo to check in and brought a replacement bathroom faucet (original must have had a faulty cartridge as we experienced a slow, water leak from the onset of the original reno installation). Overall, we were pleased with the renovations, including the quality of the construction craftsmanship. Keith is an excellent representation of the built in integrity that Royal Home Improvements displays re caring, compassionate, great communication skills and also follow-up re after-service care. Again, thank you to Keith! - Mark & TriciaReview from Jennifer Daley Jennifer Daley
Review left on 3 Jun 2023Rating: 1 out of 5Too Little Too Late
We began our journey with Royal in May 2022, and did not part ways until May 2023. Everything seemed to take more time than they had promised, and the level of workmanship was quite poor. Some work needed to be ripped out and replaced. They were not professional, and work was only completed to adequate standards after we threatened a lawsuit. We can already see wear and tear in the products that were used. It was a very disheartening experience, which has made us weary of any further renovations.Answer from pro:
Jen, we are sorry for your experience. Unfortunately, your project started shortly after the President of the company had passed away. Understandably, for a few months, we had some restructuring challenges that took away from the normal attention that each of our projects is afforded. As a goodwill gesture, we offered additional work at no charge, and even paid for you and your family to stay in an Airbnb while the major work was being completed. When Keith, our new Director of Operations, took over your project, he quickly managed each of the outstanding items and when he collected the final payment, your partner James commended him for quickly completing the project to your satisfaction.
Reply created 25 Aug 2023Review from Mrs. Layne Mrs. Layne
Review left on 4 May 2022Rating: 5 out of 5Bathroom Renovation
We had consultations with three other renovators, but when my friend told me about her experience with Royal Home Improvements, I knew I had to schedule a meeting with them too. My daughter and I met with the Consultant and from the first meeting we noticed something very different. He listened intently while I explained a complete renovation to 2 washrooms (with renos to make one even bigger). He made notes and offered really good solutions.. he really seemed to care about working on this project. After he left, we knew we had found the right company to do the renovations and after reading the reviews we were confident Royal Home Improvements would provide quality results. We knew they would deliver. The main contractor was an absolute pleasure to deal with. At the end of each day, after cleaning up both rooms he would take me around to show me what was done and also what was going to be done the next day. The main contractor and his team worked quietly and consistently throughout the project. He was meticulous and I am grateful for his keen eye for design, finishes and materials. Everything happened the way the consultant said it would. The work began on February 14th and by the 25th only the glass shower enclosures still needed to be inserted. By March 12th everything was pretty much done including an inspection from the project manager. I would recommend Royal Home Improvements to anyone who wants to deal with an honest and professional company who will provide timely, professional, and quality results. Both washrooms have turned out beautifully!!Answer from pro:
Thank you for your review. It was a pleasure working with you. Please keep us in mind when planning your next project. Best Regards from the team at Royal Home Improvements.
Reply created 18 May 2023Review from James Flynn James Flynn
Review left on 28 Mar 2022Rating: 5 out of 5Trim work and painting
Work was done done well and in a timely and professional manner. I would definitely consider them for future projects.Answer from pro:
Thank you for your review. It was a pleasure working with you. Please keep us in mind when planning your next project. Best Regards from the team at Royal Home Improvements.
Reply created 18 May 2023