Pesticon Pest Control

Rating: 5 out of 5

Pesticon Pest Control reviews (2391)

  • Review from Customer of Pesticon Pest Control
    Rating: 0 out of 5
    Review left on 7 Mar 2022

    Poor customer service

    I very rarely write reviews, however I could not not write a review for this company. Over the phone they told me it would cost $170 for the extermination if I paid cash, however, when the guy finished he told me I owed him $250. He got customer service on the phone, in which they had me listen to the recording of our original conversation. The moment before the sales guy told me $170, the recording ended. They played it again, same thing happened. Third time you can hear him say $170. Although the price was confirmed via the recording, they would not honour the price promised and insisted that I pay $250. I was told that the sales guy 'made a mistake and probably didn't have his morning coffee yet". On top of all of this, I repeatedly had to tell the lady to stop raising her voice at me - she was very disrespectful! Very disappointing customer service. Would not recommend.

    Answer from pro:

    Hi There. Thanks for your feedback we respect our customers all the time But we must be honest and clear we sent you call recording when the call was booked we never did mice job for $170 even though we give you discount of $75 our cost for two kitchens $350 when tech was at site instead of one kitchen there were two kitchens we still honour $275 We at Pesticon never been to disrespectful to any one we are in customer service business how can we afford to be disrespectful I personally wish I can attach call recording here for conversations we had. We still at Pesticon ready to fix your concerns Tried to call you no answer. Please feel free to contact us. It was totally misunderstanding not from our End though. Let us know if we can be of any help We wish you best of luck

    Reply created 15 Mar 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Mar 2022

    mouse treatment

    Pesticon fixed a mouse problem by placing a few poison containers and weeks later returned to make sure our problem was ended. We were very satisfied and would call them again for any pest problem.

    Answer from pro:

    Hi there Harold, thank you for taking time to send us your feedback, we here at PESTICON Pest Control will always serve you with the best service. Regards

    Reply created 4 Mar 2022
  • Review from Customer of Pesticon Pest Control
    Rating: 5 out of 5
    Review left on 15 Feb 2022

    The ants didn’t pay rent - Pesticon evicted them!

    We have a house with 3 units and 2 of the tenants reported seeing ants. I called and texted a few companies and Pesticon was quick to respond via text, answered all my questions and was very respectful of the property and tenants. They also followed up to ensure my satisfaction and they offered a 6 month guarantee. Highly recommend their services to any landlord.

    Answer from pro:

    Thank you for the great humorous review. It is always our goal to keep our clients properties pest free.

    Reply created 15 Feb 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Feb 2022

    Rodent Extermination

    The individual that I spoke to in the phone was very pleasant and knowledgeable. The tech who came out was very professional. He was prompt, explained the issue, completed the job and was gone.

    Answer from pro:

    Thank you for the stars they really mean a lot.

    Reply created 15 Feb 2022
  • Review from Marcello Mancuso
    Rating: 5 out of 5
    Review left on 14 Feb 2022

    Pest extermination

    I called on a Sunday evening and instead of getting a machine, I got a human being. Service was booked for the next day. Pesticon came on time, they were professional and polite, they did a very thorough job and considered health issues in the house. Top notch.

    Answer from pro:

    Thank you for taking the time to review us Marcello, it really means alot.

    Reply created 8 Mar 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Feb 2022

    Great service, very professional and helpful

    Called on a Sunday and quickly came on Monday during terrible weather conditions to help us set up a trap for pregnant racoon in our attic. Were friendly and quick and also gave us some good tips for preventing future issues.

    Answer from pro:

    Thank you for the great review . It is very much appreciated.

    Reply created 15 Feb 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Feb 2022

    Great work!

    Khan showed up on time , respectful, knowledgeable, explained ahead of time the process, cost, did the job , explained the time we could go back into the area that was sprayed. Khan was a pleasure to work with he did not try and upsell us that is test of a great company.

    Answer from pro:

    Thank you so much for the great review Mark it is very much appreciated

    Reply created 9 Feb 2022
  • Review from Jack Silver
    Rating: 5 out of 5
    Review left on 8 Feb 2022

    Extermination of rats

    On morning at 8:00 I called Pesticon about sighting of rodents. A tech, Mr. Khan, arrived shortly after noon. He spent two hours, investigating inside and outside, identifying evidence of rat activity. He placed rodenticide in 3 places in the kitchen, one in the laundry room, and a box of poison outside against my back wall. He explained everything to me in detail. I’m to monitor for 6 weeks, and if by then there are no signs of activity, then, he said, the problem was resolved. If there still were signs, I am to call Pesticon and they will return for further treatment. I was very pleased with the company’s service, and hope that after 6 weeks the problem is resolved.

    Answer from pro:

    Hi there - thank you we appreciate you taking time to give your feedback. We always aim to service you our valued client with the best service. Regards

    Reply created 8 Feb 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jan 2022

    Bug spray

    Andre and pesticon and the rest of the team are an amazing company. Very honest, reliable, kind and thorough. Highly recommend this company, they also abide by their word as well.

    Answer from pro:

    Thank you so much for the great honest review it really means alot.

    Reply created 25 Jan 2022
  • Review from Customer of Pesticon Pest Control
    Rating: 5 out of 5
    Review left on 16 Jan 2022

    Mice control

    Great service, great technician with very clear explanations on what to expect. Call in the morning after we saw a mouse and by lunch time a technician came over and put all in place for mice control.

    Answer from pro:

    Hi there We at Pesticon Pest Control appreciate your fee and the time you took to review us We will continue to offer you the best service We appreciate you Regards

    Reply created 17 Jan 2022
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