Otto's Masonry reviews (435)

Otto’s Masonry, thank you an excellent job, reliable, professional and very helpful with the entire process, helped us pick the stone based on their years of experience and what would work for our particular needs. Couldn’t be happier.

Bradley did an excellent job of repairing our 40+ year old flagstone porch, pouring new concrete foundations for some steps and replacing riser and tread stones where needed. We are very pleased with the final result.

I would recommend Otto’s Masonry to anyone needing this type of work done. The workers were courteous and helpful during the tuck pointing and brick replacement on my home. I am very satisfied with the work, and the price was well within the quoted estimate.

Team repaired our deteriorating chimney and a wall. The wall included an old A/C unit, meaning they had to also fix the internal structure. All well done and they finished up with a thorough clean up.

Otto's replaced our chimney. They also removed cracked decorative stonework surrounding our front porch and parged, as well as fixing some masonry cracks. The estimator sized up what needed doing but also what didn't. The result was a fair and reasonable estimate. The crew was efficient and focused on their work. Quality is excellent. They went beyond on filling stairway cracks so the results look much better. The only area for minor improvement is cleanup of driveway where scaffolding had been. Quality was excellent and the crew very efficient

From start to finish you are treated to outstanding customer service which is a rarity in today's world. You start the process with a clear and detailed estimate. Followed by professional workmen who know what they are doing, are courteous, efficient and hard working. They show up when they are supposed to, keep you informed every step of the way and are willing to accommodate a change in the scope of the project even once the work had been started. They will only consider a job completed when you are 100% satisfied with the end result. Dealing with the office staff is an equally pleasant experience. We can't compliment them enough on their excellent customer service and caliber of workmanship. We highly recommend them.

We got multiple quotes and settled on Otto's because they were a local company, and knew they had a good reputation. I've done plenty of renovation work over the years and I'm definitely not a newbie. John Baxter was able to explain the work in detail, answer my many questions, and ultimately win our trust. The job went well, finished on time with no surprises, and looks great. Definitely would use Otto's again and would recommend them for similar work.

We retained Otto’s Masonry to build a new front porch for our house. Otto and his staff were unfailingly professional and responsive throughout the design and construction process. Special thanks to Eduardo and his hardworking team. All work was done to the highest standards and without delays. I’d definitely recommend Otto’s Masonry if you want a top quality job.

Initially met with Brian for an estimate. Happily came back as needed for another explanation of the quote given. Job was done within the time frame mentioned & Otto periodically came to check in on the job as the contracted team worked fairly quickly! The team went above and beyond to make us happy with the work required and we’d definitely recommend using Otto’s Masonry for any patchwork/restructuring of cement work needed.

I called Otto’s based on a recommendation. They explained everything, provided several options and answered a myriad of questions. They arrived when expected, communicated the progress of the work and listened to our concerns. They took a bit longer than expected to get everything done right. Their work was meticulous and the end result was beautiful. Thank you!