Otto's Masonry reviews (435)

Once again Otto's team completed a major project at my home. Right from the estimate by Brian, to the hard work by John, Sasha, Egardo & Kiran to the artistry of Idrees, the skill and commitment to quality work of this team is apparent. Professional, reliable, considerate and skilled are all terms that apply to Otto's crew. I highly recommend Otto's masonry to anyone in search of a company that proudly stands behind its work.

Extremely pleased with the work quality, clean up and follow up. Highly recommend Otto's Masonry.

I am delighted to provide the highest recommendation for Otto Masonry. We engaged them for an extensive rebuild of our large stone front porch and stairway. Every team member I dealt with was helpful, professional and very experienced. Brian, the estimator, was patient and thorough in gauging the scope of our work. Marie Jo at the office was charming. Joseph and John completed the masonry and were absolute perfectionists. And they are so nice! As the work progressed, Joseph and John suggested refinements to our plan in many small ways, which I gratefully accepted. The quality and look of the outcome exceeded my expectations. Because this was a big investment, I got 5 quotes at the outset and Otto Masonry was in mid-range of these. Of these, Otto Masonry stood out as the most quality oriented, thorough and professional (and nice!).

We called Otto to tuckpoint, parge wall under the back deck, and replace 65 spalled bricks on the chimney breast and the front porch pillar on my son's east Toronto semi after the super job he did on our house 13 yrs ago. Otto did the estimate promptly and checked back regularly as the work progressed. The crew headed by Eduardo, were polite, efficient, and cleaned up after themselves. The replacement bricks were such a good match that you could hardly tell them from the 100-year-old ones already in place and they took the time to colour-match the mortar. They pressure washed the finished areas to remove any excess mortar 'stains' and also washed any dust that fell into the A/C unit. They deserve all the accolades they get on HomeStars. A quality, solid, trustworthy business.

I highly recommend this company after they delivered as expected. They fixed the concrete on my porch and front walk and reinstalled the hand rails. This is a customer service oriented company with nice people to work with who care about the job they do. I would call on them again for all my future masonry work.

The team from Otto’s did a great job, from the quoting to the finished job, they were courteous, professional and great to deal with. Would recommend their services and use them again in the future.

Otto is an honourable and ethical man. He is an exception to the all too common practice in the industry where majority of the people talk big, take your money and cannot delivery the result. Otto not only provided the service that he promised to do, but his after job service was even more exceptional. We have gone through 2 stone masons to try to repair our front porch and staircases, one of which resulted in even more damage than before, after the job was allegedly done. Then we found Otto and the problem that had plagued us for 5 years was now finally fixed!!!

We have been having issues with our front porch steps recently. One completely broke and we were unable to repair it. The porch did not to be replaced but the steps did. Otto’s Masonry quickly responded, provided a quote and got the job done. The staff were all very professional and answered any questions we had. And best of all we have new steps that look great!

Fast response to my inquiry! Scheduled quickly, showed when they said they would! What a great job!! We are very happy!! The guys were very nice, polite, professional and skilled!!

John and his crew a great job. I would highly recommend them for your project