Otto's Masonry

Rating: 5 out of 5

Otto's Masonry reviews (435)

  • Review from jay Oelbaum
    Rating: 5 out of 5
    Review left on 8 Oct 2024

    Concrete walkway, parge, masonry

    Ottos is an exceptional service provider. The crews they sent were competent, diligent, and meticulous. If I ever needed assistance with any masonry, or concrete work this is the only company I would call. Prices were fair and the work was done quickly with no messing around.

    Answer from pro:

    Thank you so much Jay for your great feedback. I've passed it along to the guys and they appreciated it very much. Looking forward to servicing you in the future. Marie-Jo

    Reply created 11 Oct 2024
  • Review from Linda
    Rating: 5 out of 5
    Review left on 6 Oct 2024

    Parging, Porch and Walkway Repair

    The job was handled very professionally from start to finish. The estimator, payment department as well as the crew were very pleasant to work with and clearly had years of experience. Jermain and Alan did a fantastic job with the laying of the pavers (fixing a long-standing trip hazard I assumed was unfixable), and repairing and tuckpointing our flagstone steps. We're no long embarrassed about our front yard!

    Answer from pro:

    Thank you so much for this heartfelt review, Linda. We are really happy that you had this great experience with us all. I have passed your kind words along to Jermaine and Alan, and they are very happy and touched by them. Thank you for being such a great customer. Best, Marie-Jo

    Reply created 7 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Sep 2024

    Chimney and Flagstone Repair

    I hired Otto's Masonry to repair two chimneys and replace entry flagstone at a house in Richmond Hill, and I couldn't be more pleased with the results. They meticulously followed all instructions and completed the job with exceptional attention to detail. The team was professional, courteous, and ensured minimal disruption throughout the project. I highly recommend Otto's for any chimney repairs or home improvement needs. They exceeded my expectations, and I will definitely hire them again for future projects.

    Answer from pro:

    Thank you very much, Hamid, for your heartfelt review. We are really happy that you noticed these plus points that, indeed, make a difference. Our guys are very proud of their work and appreciate you took the time to write this review. Your recommendation will surely help others looking for quality masonry work. Looking forward to hearing about your future projects. Marie-Jo

    Reply created 25 Sep 2024
  • Review from Customer of Otto's Masonry
    Rating: 5 out of 5
    Review left on 11 Sep 2024

    Back porch

    I was amazed that the project only took two days. The men worked so hard for a full nine hours. They also solved a problem when they discovered it and came up with a fantastic solution. It is a relief to have the old porch gone and replaced with such an attractive new one.

    Answer from pro:

    Thank you for taking the time to write such a great review. It means a lot to us. Kind regards, Marie-Jo

    Reply created 13 Sep 2024
  • Review from asma
    Rating: 5 out of 5
    Review left on 6 Sep 2024

    Chimney rebuild

    Otto's Masonry provided a professional experience: from the first call, evaluation, estimate, work progress, cleanup to payment options. All were excellent. The pitch of the roof and access presented issues, however these were all resolved by Otto. The price was fair, reasonable and came in at well below others who were off the street and flyers. Also the workers were insured, which cannot be said for the others. Neighbours had only positive comments. The work was completed in two days. Thank you Otto for giving me peace of mind.

    Answer from pro:

    Thank you so so much for this amazing and heartfelt review, Asma. I've passed it along to the guys and to everyone at the office and they loved it. All are proud of their work to give you the best service. All the best, Marie-Jo

    Reply created 7 Sep 2024
  • Review from Customer of Otto's Masonry
    Rating: 5 out of 5
    Review left on 23 Aug 2024

    Porch renovation

    The service with Otto's masonary was prompt and professional. The work was beautifully done. I would highly recommend this company.

    Answer from pro:

    Thank you for your nice review. The whole team appreciated very much. Marie-Jo

    Reply created 26 Aug 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Aug 2024

    Quality Work At A Fair Price

    I recently hired Otto's Masonry company to help with a project - a complete front porch makeover- at my home and I couldn't be happier with the results. The team provided quality service and were extremely reliable and hard-working. They completed the job in a timely manner and at a fair price. On top of that, they were also very friendly and easy to work with. I highly recommend this company for any masonry needs.

    Answer from pro:

    Thank you for these kind words. I've passed your praise to the crew and they were super happy to hear it. Marie-Jo

    Reply created 26 Aug 2024
  • Review from Customer of Otto's Masonry
    Rating: 5 out of 5
    Review left on 16 Aug 2024

    Front Step - repair and new mortar

    Otto's team where on time, efficient, clean and tidy job. Completed the work in 5 hours, while other quotes where estimating 2 days and double the price. I am truly grateful, I found them! My front steps look beautiful again. Thank you for a great job! Client T

    Answer from pro:

    Thank you very much for the very nice review and being such nice customer. I have passed it along to the guys. It was a pleasure to servicing you. Marie-Jo

    Reply created 23 Aug 2024
  • Review from Customer of Otto's Masonry
    Rating: 5 out of 5
    Review left on 10 Jul 2024

    Repair brick chimney

    Ottos Masonry- the staff and workers were friendly, knowledgeable, professional , respectful, trustworthy Im so grateful to them for the service they all provided

    Answer from pro:

    Thank you for your nice review. Much appreciated. I've passed it along to the team and they loved it. Marie-Jo

    Reply created 10 Jul 2024
  • Review from Customer of Otto's Masonry
    Rating: 5 out of 5
    Review left on 4 Jul 2024

    New natural stone walkway and steps to front door

    Otto and his team were professional from inception to completion, working tirelessly to ensure it was perfect. The weather was very hot during this time but they pushed through regardless. They are perfectionists and I highly recommend them for all your masonry work.

    Answer from pro:

    Thank you for your heartfelt review. I've passed it along to the team and they loved it. Marie-Jo

    Reply created 4 Jul 2024
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