Superior Air Duct Cleaning

Rating: 5 out of 5

Superior Air Duct Cleaning reviews (152)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Apr 2017

    Post Reno - air and dryer lint duct cleaning

    We had our ducts cleaned today by Superior Air duct cleaning and are totally satisfied with the work. The specialists Jeff and Eric who came over were very professional. They took the time to explain to me how the whole process worked and even walk through after the work is completed as to what exactly they did along with showing us some pics of before and after. I am totally satisfied and highly recommend this company.

    Answer from pro:

    Hi Nancy, We appreciate you taking the time to share with potential future customers your experience with our staff. Jeff and Eric are a great team and have been steadily working together for about a year and a half now. Making sure you understand what we are doing is a very important part of our service. This is because if you ever use another company again, we want you to make sure that you know what a professional service is. This will avoid customers being taken advantage of by poorly operated companies; and in this industry there are no shortage of them. Thanks again for the review and we hope to see you again in the future.

    Reply created 22 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2016

    air duct cleaning

    They showed up on time. Took the time to explain everything and issues they found. Took pictures to show me how bad it was. They also disinfectied the ducts that was great. Very nice to work with. Thanks again guys great job.

    Answer from pro:

    Hi Pat, Thank you for your review. As always it seems that our staff are out on the field delivery exactly what we advertise. Professional, courteous and educated technicians delivery quality air duct cleaning services. Before and after pictures are always available to customers that request them. We have nothing to hide with what we do and are more than happy to accommodate customer requests. Thanks again for the review and we hope to see you again in the years to come.

    Reply created 22 Nov 2017
  • Review from S. Hui
    Rating: 5 out of 5
    Review left on 20 Sep 2016

    Air Duct Cleaning

    You get what you pay for! I've hired cheaper companies in the past and while they got the job done, they did not leave an impression. I have already forgotten their names. Jeff and Eric, however, were very pleasant and professional and were extremely thorough. Jeff took the time to explain what he was doing, why he was doing it, and his recommendations for ongoing maintenance. Jeff and Eric were very considerate during his visit to my home. Jeff moved his vehicle, angling it so that I wouldn't smell their compressor (I have an extremely heightened sense of smell) and Eric went around vacuuming the debris that was left behind during the process. Maybe this is standard practice, but it's the first time any company that I have encountered that have done that. The Admin staff (Mark and Steve) were also very professional and courteous. I'd recommend these guys to anyone looking to hire clean air specialists.

    Answer from pro:

    Hello, Thank you so much for your review. I am glad to hear that we left an impression on you. We tend to get that a lot from people that do regular duct cleanings. Makes us wonder what others are doing out there.... Although our rates are not as attractive as your evening telemarketers or groupon specials, we are very competitively priced within the certified air duct cleaning industry. Once again thank you kindly for your review and we hope to see you again in the future. Always remember that you do get a discount on future services once you are in our system. Have a great day!!

    Reply created 22 Nov 2017
  • Review from Faris Watban
    Rating: 5 out of 5
    Review left on 20 Jun 2016

    My home air duct cleaning

    Was very professional job from the guys they came into my home and explain everything with details I'm so happy for this job for the professionals for the time estimate and everything made correctly done

    Answer from pro:

    Hi Faris, Thank you for your review. Short, sweet and to the point. We love it and hope to see you in the future on your next service with us! Have a great day!!

    Reply created 22 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jun 2016

    High Quality Service

    Two gentlemen arrived on time as promised. They explained what they were going to do. Care was taken with our furniture and walls. They were diligent and even found a return vent I did not even know I had. They pointed out a few issues and even suggested I reposition my dryer to better position the dryer vent. The dry time is now much improved. I have noticed a significant reduction in dust in my home which has benefited the dust sufferers in my home.

    Answer from pro:

    Hi Ana, Thank you for your review. Punctuality is very important to us as we know that our customers live very busy lives. We always make sure not to overschedule workloads for our techs in order for them to have plenty of time to perform thorough services and reach their next appointments on time. I can honestly say that over 95% of our appointments go through on time within their scheduled time slots. Its nice to know that our customers notice some of the extra steps that we put forward in a home to make sure the job is done right. We love to give as much feedback as possible so that you understand your systems and can run them more efficiently and most importantly, safely. Thanks again for the review. Have a wonderful day!!

    Reply created 22 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Feb 2016

    Duct cleaning

    I am going through slow renovation of my old house and now was the time to finally remove all the dust from the many years and recent construction. Superior Air Duct Cleaning are very professional, always communicating when and what is going to be done. Were always on time, didnt leave any mess. They are on the list of my trusted contractors now.

    Answer from pro:

    Hi Adrian, Post renovation cleanings make up a fair bit of our residential customers. Our teams are always prepared for even the most challenging of jobs. Post renovations services can be very challenging when large amounts of debris have entered the system during construction. Certain tactics used by our staff such as pre vacuuming before service help to ensure that the service is conducted as thoroughly as possible. Additional work loads on these types of services are always absorbed in our regular rates. We have no hidden fees!! I am glad to hear that we made the cut into your list of trusted contractors and we hope you share it with family and friends. Have a wonderful day Adrian and we hope to see you again in the future.

    Reply created 22 Nov 2017
  • Review from Belinda Sin
    Rating: 5 out of 5
    Review left on 10 Nov 2015

    Duct cleaning & sanitation

    We've used Superior Air Duct Cleaning twice in the past and we called again two weeks ago to schedule an appointment. Our appointment window was between 2 PM - 5 PM yesterday and Luke and Mike came by shortly after 2. Both gentlemen were professional and courteous and explained the cleaning process step-by-step. Once again, we are very pleased with the service and results. It's hard not to recommend this company.

    Answer from pro:

    Hi, Thank you so much for your time in writing this review. Although we do schedule arrival windows we do our best to arrive at them towards the beginning of the time slots. If not we normally will call ahead to give our customers notice so that they are not just waiting around wondering where we are. Between Luke and Mike you had over 22 years of duct cleaning experience at your home and I am sure that you can tell in their work flow. Thank you once again for your review and we look forward to seeing you again in the future.

    Reply created 22 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2015

    Air duct cleaning

    This company is amazing from start to finish - asked for quote was contacted, booked, called the day before and when Nuno was 10 minutes away he called to say he would be there shortly. Very professional, amazing cleaning of all ducts and vents also my dryer vent inside and out - like new. Nuno explained everything before he started and did an amazing job. I would highly recommend this company to anybody!! Thank you Superior Air Duct Cleaning!

    Answer from pro:

    Hi Tinka, Thank you greatly for your awesome review. We are so glad to read reviews like yours and pass them onto our staff who also appreciate the kind words. It really does make everything we do everyday well worth it to know how our customers are noticing it!! Feedback is always much appreciated as it helps us focus on the points that make up stand out from some of our competitors. Its very motivating to keep up the hard work when we know its appreciated. Thanks again for your time and have a wonderful day.

    Reply created 22 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2015

    Duct cleaning

    It went very well. The two guys were on time, pleasant and professional. They showed me some things I needed to see in my AC unit. I would have preferred to bury my head in the sand and pretend everything was fine but I was encouraged to climb up and at least peek at unit so that I could be shown and understand the issues at hand. After things were explained to me they offered to apply the chimney sweeping voucher towards a badly needed AC unit clean up. I appreciated this because the chimney was in good shape and AC unit needed the attention much worse. They were very honest about my situation and gave me a couple of options and answered all my questions clearly and patiently. I would not hesitate to use them again.
  • Review from Melanie
    Rating: 5 out of 5
    Review left on 5 Oct 2015

    Air duct cleaning

    We hired Superior to clean the ducts of our 12 yo townhome. We had recently moved in and were concerned about our air quality since the previous owners had a particularly long-haired cat whose fur was in every inch of the house. We had also gotten hardwood flooring installed which had generated a lot of dust. The crew showed up time and were very friendly. We had requested portable equipment but were surprised to learn that they were able to run the hose from their truck despite us being a few houses away from the main road of our complex. They explained every step of the process and even showed us the build up in our ducts, which had never been cleaned before. They also were very helpful about where to find air filters for our furnace, which seems to be a custom size. I'd definitely use them again.