Pre Lock Security Services Inc

Rating: 5 out of 5

Pre Lock Security Services Inc reviews (634)

  • Review from Gordon
    Rating: 5 out of 5
    Review left on 19 Sep 2013

    Door locks

    Decided to upgrade my deadbolt door locks in my home. Based on reviews on Homestars I went to their office and was introduced to Steve. He answered all my questions and recommended the lock best fit to my situation. Steve is also very accommodating and patient. Jeff the installer showed up early and was very careful and professional. During the install Jeff noticed the colour of the lock did not match perfectly with the orginal door handles. Jeff called Steve and Steve personally dropped off the correct colour to match. This kind of service is impeccable. I highly recommend Pre-Lock and their staff. Wonderful job. Thank you again.

    Answer from pro:

    Thanks for your great review. We are pleased you are happy with our services

    Reply created 20 Sep 2013
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 16 Sep 2013

    Pre-Lock, Locksmith

    After searching for a locksmith I came across the TAOL. Locksmiths aren't regulated by the govt. Anyone can say they are a locksmith and say they are bonded. I found Pre-Lock listed on the TAOL website and called them. Brian was very helpful and informative. With him, I was able to find the best solution for our situation. He spoke to me at length about different solutions. The installer was excellent and also informed. I recommend Pre-Lock.

    Answer from pro:

    Yes Rick in Ontario there is no current licensing requirements which means anyone can claim to be a locksmith. Fortunately we have Homestars for consumers to turn to as a consumer review process which will assist home owners in finding a reputable security provider. I am pleased you found our services excellent. I was curious why we only received a 8 out of 10 in your rating as clearly we want to strive to be 10 all the time. Perhaps you can do to improve our ratings the next time you use us. Thanks again for your great review

    Reply created 20 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Sep 2013

    Windows Film, Door Locks, and Safe Door

    My Experience with Pre-lock started with my initial call inquiring about their products and services, after Brian coming over to our place meeting with him in person, and providing us with an honesty, and clear physical assessment, we were extremely pleased with the deep knowledge and upfront / clear and transparent approach. Install Day: The Pre-lock crew showed up right on time, they were extremely pleasant, helpful, and amazingly knowledgeable about their work, their Experience clearly shows their dedication to work, they completed all the work without making a mess keeping the area clean. Their positive, helpful and friendly attitude was a pleasure. In addition Brian showed up making our customer experience unforgettable. After having met Brian, Mike and Rob I can honestly tell you, they've become our trusted security advisor. We completely trust Pre-Lock Expertise and our experience with them it was truly amazing. We feel safer with the solution we provided, even more we feel much better that the people who installed the solution and worked with us, are trusted and professional individuals. Thank You Brian, Mike and Rob for a Job well done.

    Answer from pro:

    Our team is very pleased how happy you are. Let us know when we can help you again

    Reply created 20 Sep 2013
  • Review from Steven Fishman
    Rating: 5 out of 5
    Review left on 8 Aug 2013

    Window Film

    We recently installed security film on our basement windows. We wanted to feel safe but not look like we are living in a prison as my wife did not want the visual look of bars. I met with Paul who suggested a product that is invisible to the eye yet provides great physical security. We love the product and we feel real safe the service was also bang on great

    Answer from pro:

    I am trilled you are happy with our service. Thanks for the good review

    Reply created 20 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jun 2013

    Window Bars

    I wanted to thank you for scheduling our window bar installation as promptly as you did. You guys went above and beyond the call of duty. Washing the windows was also a very nice touch. The window bar installer who performed the installation was very polite and neat. He showed us how to remove the bars in case of an emergency and took the time to make sure everyone feels safe. Your 10 out of 10 HomeStars rating is really the real deal. I will use Homestars again on my next project and hope to have the same success. Pre-Lock Rocks...

    Answer from pro:

    Thanks for taking the time to post your feed back Jay

    Reply created 17 Dec 2013
  • Review from Charles Knapp
    Rating: 5 out of 5
    Review left on 27 Jun 2013

    Alarm & Locksmith

    We have been using Pre-Lock Security for our alarm monitoring services for many years. We have also upgraded all of our locks so we can feel a little safer, as our neighborhood has been experiencing lots of break in recently. Paul is very accessible and always returns my call promptly, usually within a few minutes. The Pre-Lock team follows through anything we have bought from Paul. I would not hesitate in recommending their services to anyone looking for a good security company.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jun 2013

    Front Door Intercom

    I want to thank you for sending Terry & Steve to install our new intercom system. Terry was so helpful in all of my additional needs to secure my house. He took the time with me and I needed to let you know how valuable that was for me. I will be meeting with Brian in the near future to receive some of the other products to make our home more safe.

    Answer from pro:

    Terry & Steve really enjoyed working on your home. Thanks for telling us how happy you are

    Reply created 17 Dec 2013
  • Review from Robert Lloyd
    Rating: 5 out of 5
    Review left on 25 Jun 2013

    Three "Re-Keys"

    Another Homestars based service selection that paid off really well! Based on reviews chose this group and it started with Brian who patiently walked me through the available offering, process, time frame and costs in great detail! Very professional and friendly. This in turn carried through to Cory who took the time to review the service request with me to confirm that it was best result meets request. Extremely professional, efficient and affable. All of this in a very quick turn around time and at a great price, what's not to rave about?!? We are considering an alarm system next and Pre-Lock will be my first call. Thanks!!!

    Answer from pro:

    Glad you reach out to homestars and have had another great experience

    Reply created 17 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jun 2013

    Home Alarm System

    Wow what a company. I was just broken into and my life seemed like I would never feel safe again. When I come home I have to check my whole house until I am sure no one is there. Now I feel great I had a new alarm put in by Pre-Lock. The installers finished the installation in a few hours, they tought me how to use the system and really care about makeing sure you are happy. The installer was very neat and did a great job . All the people at Pre-Lock go the extra mile and really provide the best security services. I would highly suggest this company and glad I have them protecting my home.

    Answer from pro:

    Evy thanks so much for the positive review

    Reply created 17 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jun 2013

    Alarm & High Security Locks

    Pre-Lock is by far the best security system I have ever used. They are professional, efficient, and service orientated. They are by far the only company to use for your home or business.

    Answer from pro:

    Thanks so much for the great review Paul. We are pleased you found our services to be good

    Reply created 19 Dec 2013