Canadian Security Team

Rating: 5 out of 5

Canadian Security Team reviews (50)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Aug 2014

    Security System Installation/Monitoring

    This company offers great customer service along with a great product at a competitive price. I got exactly what I wanted/needed and they even honored the price on a quote that was 10 months old. CST took care of my old condo, I hired them for my new condo and I always recommend them to all of my family, friends and co-workers. They have a great team and they offer reliable products. Keep up the good work CST.

    Answer from pro:

    Thank you Robert for the positive review! We are happy to hear that you are recommending us to all of the people you know. Word of mouth advertising is the best advertising we can ask for! Thank you for your continued business. It is really appreciated!!! David Smetana - Vice President

    Reply created 18 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jul 2014

    My Home Security System

    Amazing service, amazing in time answers, I dealt with Craig and he is the proper person for proper work :) The guy who made installation as well, Perfect. System is working perfect.

    Answer from pro:

    Hi Ahmed, Thank you for taking the time to leave a review of your experiences with us. I will make sure that everyone involved with your project hears your positive words. Please feel free to contact us anytime if there is anything you need. Thanks again!!! David Smetana - Vice President

    Reply created 22 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 May 2014

    Installation and set up of alarm company

    Dave and his team were knowledgeable and helpful in setting up our new security system. They were quick to come out for an estimate and very competitive in price. They had to change out several aspects of the old security system and made sure it was all up to date. We appreciated the help to get it done in a timely manner. I would definitely recommend CST to anyone in need of a security system.

    Answer from pro:

    Thank you for the wonderful review Jeri! I'm happy to hear that everything went to your satisfaction. We look forward to providing your security needs for many years to come! Thank you for your business, it is appreciated!! - David Smetana - Vice President

    Reply created 3 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2014

    Home security system

    Great people, great service, great products. Dealt with Tom directly, who answered absolutely every question I had and more. Tom was very knowledgeable and forthright with everything. Anytime I have a question, Tom is available to help. For anyone who is looking for a home security system, I would highly recommend CST.

    Answer from pro:

    Thank you for taking the time to leave a review for us Dustin, it is much appreciated. I will make sure that Tom, and the rest of our crew involved with your system, hear your positive words on a job well done! We look forward to servicing your needs for many years to come! - David Smetana, Vice President

    Reply created 21 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Mar 2014

    Home Security System

    I have been a customer of CST for several years. The service was fast, friendly and efficient. I needed a security system in a hurry and they responded immediately. The cost was reasonable and there was not pressure only recommendations based on your residence. I required their services on a second occasion to replace the connectors after installing new exterior doors, same efficient service. It is nice to deal with a company that takes pride in providing good customer service, there are so few left. Thank you CST!

    Answer from pro:

    Thank you for the review Frankie. We take pride in what we do, and think that is reflected in the quality of our installations and service. I am glad to hear that our team has always met your expectations, and that you are happy with our services. Thank you for your business, it is appreciated! - David Smetana, Vice President

    Reply created 24 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Feb 2014

    Home Monitoring System

    We were looking for a home monitoring system and were in a rush to get it installed before vacation. We asked CST to quote us along with three other vendors, and were most impressed with their assessment of our home. They didn't try to sell us anything that we didn't need, and were very clear with where we would get value for our money - and have our security needs met at the same time. When installation day came - which was arranged around my schedule - it was so painless that it was like they weren't even there. It was fast, the training was simple and clear, and everyone that I interacted with was professional. This is a company that makes you feel like a customer in the truest sense of the word, and they take a personal touch from first call to post-installation follow-up. It was truly a pleasure to deal with them.

    Answer from pro:

    It was a pleasure dealing with you, and many thanks for the positive review. I will make sure that the technician who installed your system gets a pat on the back for a job well done! Thank you for putting your trust in our company! David Smetana, Vice President

    Reply created 19 Feb 2014
  • Review from Rhonda
    Rating: 5 out of 5
    Review left on 16 Feb 2014

    Home Alarm

    I replaced my former alarm company with Canadian Security Team. They responded to our queries in a very timely manner and provided great service to repair the portions of the alarm system that needed upgrading. Good value at $19.95 per month for monitoring services.

    Answer from pro:

    Thank you for the positive review Rhonda! I'm glad that we were able to meet your needs and put your mind at ease!! - David Smetana, Vice President

    Reply created 18 Feb 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Feb 2014

    Home Alarm

    From the moment you call CST to book your appointment, to the moment they leave. You will be treated with respect, punctuality and quality.They take pride in what they do and make sure you understand how to use your new alarm system .They care about you as a customer, your not another number. I am a very satisfied customer! You can be too!

    Answer from pro:

    Thanks Christina! One thing we always strive to do is to treat each customer as a person, not a number. Many times, Big Corporate seems to forget about the little people. We will never be like that! Thank you for your business, and your trust in us!! David Smetana - Vice President

    Reply created 6 Feb 2014
  • Review from Mike McNamara
    Rating: 5 out of 5
    Review left on 21 Dec 2013

    install security sysem

    What a difference dealing with a locally owned business! CST helped me with issues carried over from my previous security company, explained the contract clearly and precisely and saved me money on the installation which went exactly as promised. These guys are friendly, competent and I am getting the service for less than what I was previously paying. They don't try to sell you equipment and services you don't need and they seem to know their stuff.

    Answer from pro:

    Mike, Thank you very much for the review, and the kind words. We always try to go the extra mile to provide the best service possible, and by the sounds of it with your system, we did exactly that! Thank you for your business, it is appreciated!!! David Smetana Vice President

    Reply created 23 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2013

    Home Alarm installation

    Wanted everyone to know how much we were pleased with the installation of our new alarm system. The techs were meticulous in their work, very clean and respectful of our home, and explained the system to us very well. I recommend CST Alarms. Pete and Sue Chatelain, Ottawa

    Answer from pro:

    Pete & Sue, Thank you for the review. We are happy to hear that the installation went so smoothly and to your satisfaction. We have also passed on your positive comments to our techs. Thank you for your business, it is appreciated!! David Smetana Vice President

    Reply created 23 Dec 2013
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