Ottawa Duct Cleaning

Rating: 5 out of 5

Ottawa Duct Cleaning reviews (270)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Apr 2014

    Duct Cleaning

    We were overseas for over a year and rented our home to a family that had a cat. With my allergies, we needed a thorough cleaning done before our return and it was difficult to pick someone trustworthy while out of town. I couldn't be happier with the interaction I had with Roger or with the work he and his crew did. They are true, conscientious professionals and they did a great job meeting the needs of ourselves and our renters.

    Answer from pro:

    Dan, thank you for selecting Ottawa Duct Cleaning Inc. We take great pride in servicing our customers. We appreciate your business and your feedback. Regards, Roger

    Reply created 2 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Feb 2014

    Duct cleaning

    We had our ducts cleaned in our house in August 2013. We were extremely satisfied with the service we received. Roger and his team were able to accommodate us on very short notice and confirmed the night before our scheduled appointment which was very much appreciated. The team that came to our house was very professional and courteous and what really stood out was how professional they were with each other. They also took the time to explain what they were doing and answered all the questions I had.

    Answer from pro:

    Kirsten, thank you for the nice review, and for taking the time to acknowledge our work. Regards, Roger

    Reply created 14 Feb 2014
  • Review from Cory Garlock
    Rating: 5 out of 5
    Review left on 7 Feb 2014

    duct cleaning

    Roger and his crew were great! I thought we had a heating problem, turns out our ducts were packed with dust from a renovation project. Thanks for doing a great job!

    Answer from pro:

    Thank you Cory for the great review. Regards, Roger.

    Reply created 8 Feb 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jan 2014

    Duct cleaning

    Notice some strange smells in the fall.this company had good reviews. I was very pleased with the service. The three young men that cleaned my ducts were efficient and very polite. They left the house tidy and clean.

    Answer from pro:

    Thank you Francoise for kind words. We are glad to be of service. Regards, Roger

    Reply created 26 Jan 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2014

    blocked air ducts

    Free estimate and no hassle, quick, punctual, curteous, honest service received from Roger. Knowledgeable and to the point. I will call on them again. I am highly recommending Ottaw Duct Cleaning.

    Answer from pro:

    Glad I could be of assistance. I look forward to doing business with you in the near future. Regards, Roger

    Reply created 16 Jan 2014
  • Review from Ian Benson
    Rating: 5 out of 5
    Review left on 13 Jan 2014

    Duct/Furnace/Dryer cleaning

    Professional, prompt and efficient. Ottawa Duct Cleaning can be commended for a thorough job on all elements they were contracted. Friendly and courteous were the staff which reflect well on the business as a whole. Would recommend.

    Answer from pro:

    Thank you very much Ian for the recommendation. Regards, Roger

    Reply created 14 Jan 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Nov 2013

    Duct Cleaning

    After 10 years in our house we decided to have the ducts cleaned. We shopped around, but Roger was the only one who took the time to come out and provide us with an estimate. What we appreciated most about Roger's estimate was his honesty in identifying things that would cost extra. He encouraged us to shop around and was in no way pushy. When the guys came out to do the cleaning, they were very punctual and professional. They did their work quickly and thoroughly, taking the time to answer any questions that we had. They finished the job within the timeframe that we had been given, despite being constantly pestered by our pets :) There was an error on the original estimate and we ended up paying less than what was quoted. Other companies may not have noted the error and kept the original quote. We will definitely be calling Ottawa Duct Cleaning next time we need this done and are happy to recommend them to anyone else needing this type of work.

    Answer from pro:

    Thank you for selecting Ottawa Duct Cleaning Inc. We look forward to serving you for many years to come. Regards, Roger

    Reply created 25 Nov 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Nov 2013

    duct cleaning

    Roger came in to make a quote and ended up helping create a triage list for improving the indoor air quality in my mother's home. Rather than putting his business first, he put the home first and we will now replace the carpeting and humidifier before having the ducts cleaned. It would have been very easy for him to walk in with a band aid solution, so I really appreciate his expertise and honesty in helping come up with an overall plan of attack for the home.

    Answer from pro:

    Glad I could be of assistance. I look forward to doing business with you in the near future. Regards, Roger

    Reply created 25 Nov 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Nov 2013

    Home Ducts

    To Roger and his fabulous team of professionals, From A to Z this team is a class act; hands down!! The work was done above and beyond our expectations. From the first call, to the explanations of the different services that were offered, to concerns, to coming into our home and amazing us personally and professionally; KUDOS to the Ottawa Duct Cleaning crew. We cannot express how impressed we are with Roger and his fabulous team of professionals. You can certainly tell that this is a family business. They are thoughtful and extremely professional. Once the job was complete, we had a couple of concerns and Roger was right back to our home to ensure our concerns were answered. They treated us and our home with the utmost respect. We will definitely be requesting their services again and for sure recommending them to others we know. The appreciation for this team cannot possibly be measured. Again, a big thank you!!!!!!! Sherrie and Kyle Lalonde Kanata, Ontario

    Answer from pro:

    Thank you for sharing your experience, and taking the time to acknowledge our work. I could not have asked for nicer comments. Regards, Roger

    Reply created 22 Nov 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2013

    Duct Inspection

    We had been experiencing a smell in our basement for about a week and we figured that it might be something within the ductwork. I spoke with Roger about the problem and he was able to send a team over that same afternoon. Derek and Theo inspected the ductwork and determined that there was nothing wrong within the ducts. With most companies, that would have been the end of it. However, I was pleasantly surprised to see Derek continue to look around, even outside, to see if he could determine where the smell was coming from. This was not part of his job at all but you could tell that he really wanted to help. He gave me a few ideas on what else I could do and where else I could look and I really appreciated that. He went out of his way to try to solve my problem and I was very impressed. Roger did follow up with me the same day and the service both in person and over the phone was just great. I would definitely recommend this company!

    Answer from pro:

    We always strive to do our best to help our customers, and we are very proud of our crew. We appreciate the time you devoted to writing the recommendation. Regards, Roger

    Reply created 22 Nov 2013
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