High Efficiency Cooling & Heating Inc

Rating: 4.9 out of 5

High Efficiency Cooling & Heating Inc reviews (615)

  • Review from Irfan Patel
    Rating: 5 out of 5
    Review left on 30 May 2019

    Furnace and Air Conditioner installation

    Excellent service, very knowledgeable and efficient sales person and technician. Service right on time I have got Furnace and A/c installation from High Efficiency Heating and Cooling and very happy about it. Highly recommended.

    Answer from pro:

    Thank you for your appreciation and recommendation Irfan! We value your satisfaction highly with our professionalism backing our promise to you. Thank you again for your support, and have a wonderful day!

    Reply created 30 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 May 2019

    Service

    I appreciate a lot that Jason did extra work in this maintenance service. He helped to connect the loose wires of the AC which my electrician has failed to do, so the AC is working now. Thank you very much Jason.

    Answer from pro:

    It's always a pleasure for us to offer help, even going the extra miles! Now with a smile back on your face, we believe Jason's efforts were all worthwhile. Thank you very much Tiffany!

    Reply created 30 May 2019
  • Review from Customer of High Efficiency Cooling & Heating Inc
    Rating: 4 out of 5
    Review left on 28 May 2019

    Furnace maintenance

    Technician was friendly and thorough, explained how things work and what/why was he doing. However, the appointment was rescheduled a couple of times at the request of the company or the technician.

    Answer from pro:

    Thank you for your feedback and we apologize for the inconvenience caused. You are more than welcome to contact us so that we can address your concern with a view to ensuring you have the best possible service from us. Much appreciated for your understanding. Have a comfortable day!

    Reply created 29 May 2019
  • Review from Donna
    Rating: 5 out of 5
    Review left on 26 May 2019

    AC Maintenance

    Jason, a senior service technician with High Efficiency Cooling & Heating, after performing an annual maintenance check on my AC, very willingly answered all my questions about the furnace, AC and hot water tank I purchased two years ago from his company. I have saved money with the new equipment and Jason pointed out ways for further savings. He is very efficient and eager to help.

    Answer from pro:

    Thank you very much Donna for your appreciation! We are so delighted that you are very happy with Jason's service quality and professionalism. We care for your home just like our own, and thus you can only have the best service possible from our company! Have a beautiful day + comfortable summer!

    Reply created 27 May 2019
  • Review from Chico The Man
    Rating: 5 out of 5
    Review left on 20 May 2019

    Carrier Furnace Repairs (Blocked Heat Exchangers)

    My furnace stopped producing hot air and would shut off during windy days. After doing some research to find one of the highest-rated HVAC companies in the GTA, I contacted High Efficiency Cooling and Heating to service the furnace. Within a couple of hours Pirabaharan came to my home and quickly identified the issue (heat exchangers were blocked). The parts were ordered that same day and the replacement was done by Pirabaharan and Jason a couple of days later. They gave me updates about the work they were doing as they were doing it. They also took the time to clean the AC evaporator coils inside the furnace while they were exposed. This is not something they needed to do, yet they did it as part of their great service! They efficiently performed the repair work and left the area they worked in spotless. I am very happy with the service and experience I received not only with Pirabaharan and Jason but also the rest of the staff at High Efficiency Cooling and Heating I interacted with. I highly recommend High Efficiency Cooling and Heating if you are having issues with your furnace. Frank

    Answer from pro:

    Hi Choi, Enjoy your new Carrier system.

    Reply created 30 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 May 2019

    Furnace, electronic air cleaner, humidifier & thermostat

    Everyone on the team were excellent in providing what I needed. The sale Man Charlton was excellent and very knowledgeable in all aspects. Even when called for help he was very willing to provide help.

    Answer from pro:

    Hi Charles, very glad to know you are happy with the Carrier new System.

    Reply created 30 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 May 2019

    Annual Furnace Service

    Jason was very knowledgeable and took the time to show me and explain where problems can arise as my furnace ages. His manner was extremely professional and courteous and I will certainly be calling again next year!

    Answer from pro:

    Jamie, remember to call us again when you need HVAC Service.

    Reply created 30 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2019

    High Efficent Furnace & Humidifyer

    The Company Install the new unit with care and were very pleasant, polite and efficient. The Sale Representative was always helpful and made sure all my concerns was taken care of. Great Job to every one.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Apr 2019

    Jason Bunjo, a technician with High Efficiency, helped beyond the call

    When my humidifier leaked this morning, I called High Efficiency service at 8.30 am and got a call back 30 min later from Jason, arranging to come over at the only time I had available. Jason not only fixed my problem, maintained my furnace but he explained everything in detail, taught me how to maintain my equipment for best performance, recommended best suppliers . He answered all my questions with great care and detail. I feel I can take care of my furnace now and know that Jason B. has my back. What a blessing!
  • Review from Daniel Katwaroo
    Rating: 5 out of 5
    Review left on 17 Apr 2019

    Furnace repair

    My furnace stopped working and high efficiency can right away diagnosised the problem and fixed it right away. The technicianbwas amazing in helping us. He was knowledgeable and was able to give strategies to avoid future issues. The only weird thing with high efficiency is how they accept payment. They don't deviate from there company policy and are very open in telling you that.
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