Action Furnace Inc

Rating: 4.4 out of 5

Action Furnace Inc reviews (364)

  • Review from Elvis Mcnichol
    Rating: 5 out of 5
    Review left on 15 Jul 2020

    Furnace service

    Very satisfied with the service I received I would recommend my service man to any action furnace customer. So nice to see a honest hard working person . Action furnace are a very dependable company . The warranty service is awesome!

    Answer from pro:

    Thanks for the great 10-star review Elvis! We appreciate you taking the time to share your experience with us and the community. We take great pride in providing excellent customer service, and we are happy to see that reflected on your recent visit. Thanks again for choosing Action Furnace.

    Reply created 17 Jul 2020
  • Review from Lannie Anderson
    Rating: 0 out of 5
    Review left on 12 Jul 2020

    Company Motto of "Fixed right or it's free" is untrue

    We had Action Furnace into our home to clean our ducts. While the technician was here, he replaced the saddle valve on the humidifier. The replacement valve leaked and caused water damage in our basement, affecting the carpet, underlay, baseboards and drywall. We asked the company owner for a full refund, which he has not provided. We asked the company owner to replace our carpet and the underlay. He has refused. Instead he provided band-aid fixes, such as blowers and a de-humidifier. He brought a moisture meter to our house that didn't read carpet, and kept telling us there was no moisture in the carpet. We bought a higher quality moisture meter that reads moisture on carpet, and showed the owner that there were areas of the carpet and drywall that had readings as high as 99% moisture. Currently we are left with wet carpet and a smelly basement. Today when we tried to ask again for a refund and carpet / underlay replacement, the owner walked out during our conversation. He then phoned us back moments later, and told us he "didn't have to stand there and be punished." The company has these two attached photos on their website, claiming that they have a property protection guarantee and that it's "fixed right or it's free". Both appear to be untrue. We haven't been able to use our basement for a month. All we want is a refund and for the carpet and underlay to be replaced.
  • Review from Customer of Action Furnace Inc
    Rating: 5 out of 5
    Review left on 10 Jul 2020

    AC install

    I was in the market for a central air conditioner, after a friend had recently used action Furnace I decided to see if they could provide me with a good air conditioner for my place. The consultation was easy and the guys know what they are talking about. Great to chat with and ask questions. Install almost next day and again the guys were amazing. Friendly as ever and did a great job

    Answer from pro:

    Thanks for the great review! We appreciate you taking the time to share your experience with us and the community. We'll be sure to share your kind words with our entire team. Thanks again for choosing Action Furnace, and we hope you enjoy your new Air Conditioner.

    Reply created 13 Jul 2020
  • Review from Customer of Action Furnace Inc
    Rating: 5 out of 5
    Review left on 3 Jul 2020

    Air Conditioning

    Rodney was my advisor. Totally professional, on time (early actually) and very thorough. Explained all of my options and spent the time to actually measure the house and determine a proper system. Mario and his team were the installers and they were also totally professional and courteous. They didn't cut any corners and the install is perfect. Thank you so much to the whole team. I would definitely recommend Action Furnave

    Answer from pro:

    Thank you for the great review! We work really hard to provide the best possible customer service, so we are happy to see that reflected on your last visit. We'll be sure you share your kind words with our entire team. Thanks again for choosing Action Furnace and for your continued support.

    Reply created 6 Jul 2020
  • Review from Customer of Action Furnace Inc
    Rating: 5 out of 5
    Review left on 23 Jun 2020

    very thorough service

    We have several furnaces, humidifier, UV light and water tank and called Action Furnace for an annual service, because of a neighbors recommendation. We had three other companies in over the past 12 years, and I never have written a review, but I have been so impressed with the thorough cleaning and work and documentation, that I thought I have to leave a comment. I would recommend this company any time. Our service person was Reynaldo.

    Answer from pro:

    Thanks for taking the time to share your awesome review with us and the community. We take pride in providing outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Your review reaffirms the hard work we put in every day, and it will provide them with great encouragement to keep doing what they are doing. We'll be sure to share your kind words with Reynaldo as well. Thanks again for choosing Action Furnace, and for your continued support.

    Reply created 23 Jun 2020
  • Review from Customer of Action Furnace Inc
    Rating: 5 out of 5
    Review left on 17 Jun 2020

    Furnace

    Very good job..keep it up I am very impress what he did..I love it it’s very clean it so amazing.. highly recommended to my friends and relatives. He is very nice guy very friendly.

    Answer from pro:

    Thank you so much for taking the time to leave this excellent review. We’ll be sure to pass along your kind words to our entire team. Thanks again for choosing Action Furnace.

    Reply created 18 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 May 2020

    Furnace and hot water tank

    Very professional and very high quality work and outstanding clean up after work completed. Number one company. I also got my AC from them 2 years ago. Highly suggest this company.

    Answer from pro:

    JP, thanks for the great 10-star review! We really appreciate you being a loyal customer and helping to share the word about us. Thanks for choosing Action Furnace and for your continued support.

    Reply created 22 May 2020
  • Review from Darrel Genest
    Rating: 5 out of 5
    Review left on 8 May 2020

    Two Furnaces & One Water Tank

    Action Furnace installed two high efficiency furnaces and one 50 gallon hot water tank for us. The crew was exceptional in every respect, taking great care, answering all our questions, and ensuring that each system was running perfectly before leaving. The job was completed quickly, efficiently and their cleanup was thorough.

    Answer from pro:

    Thanks for the awesome recommendation, Darrel! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We appreciate you choosing Action Furnace!

    Reply created 11 May 2020
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 20 Apr 2020

    Furnace, A/C and hot water tank

    I put in a new furnace, A/C and hot water tank 18 months ago. Sales guy was good. After they received my money and the installation was done, haven’t heard a word from them. Called to get the ducts cleaned about 6 months ago, and they were going to charge me full price. Now I have issues with the hot water tank and Action Furnace wants to charge me a diagnostic fee to come out and look at the tank. I will never deal with this company again.

    Answer from pro:

    Hey Rob! Unfortunately, due to the limited information provide on Homestar, I couldn't look into this further due to not having your first and last name. However, we would love the opportunity to discuss this further with you. Please call our office and ask to speak with the General Manager. Our office number is (844) 634-9406.

    Reply created 21 Apr 2020
  • Review from Customer of Action Furnace Inc
    Rating: 4 out of 5
    Review left on 16 Apr 2020

    Furnace Repair

    I found there furnace tech to be very thorough and found the problem very soon into the job but also checked for other possible trouble by doing more diagnosis on the control board and other components. I was very impressed . Thanks very much for a job well done. Don and Brenda.

    Answer from pro:

    Thanks for the great review Don and Brenda! We'll be sure to share your kind words with our entire team. Thanks again for choosing Action Furnace.

    Reply created 17 Apr 2020
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