Verdun Windows And Doors

Rating: 4.7 out of 5

Verdun Windows And Doors reviews (1710)

  • Review from Customer of Verdun Windows And Doors
    Rating: 4 out of 5
    Review left on 10 Apr 2024

    Window installation

    Good work, quick and on time guys were clean and courteous took 2 days 9 windows

    Answer from pro:

    Hey there! Thank you for taking the time to leave us a review! We're pleased to hear that you found our installers to be professional, clean, and courteous during your window installation. We understand that quality work takes time, and we're glad to hear that our crew ensured each aspect was done well for you over the time that it took to complete the job. If there's anything else we can do for you or if you have any feedback on how we can improve to earn that extra star next time, please don't hesitate to let us know. We're always looking for ways to better serve our customers.

    Reply created 11 Apr 2024
  • Review from Customer of Verdun Windows And Doors
    Rating: 5 out of 5
    Review left on 10 Apr 2024

    Main floor window replacement

    From start to finish the process was seamless and easy. The sales associate was helpful and knowledgeable and the installers were efficient and polite and finished the installation faster than anticipated. I also liked that Verdun made the connection for the Greener Homes Grant audit instead of me doing the outreach myself. Very satisfied!

    Answer from pro:

    Thank you for choosing Verdun for your window replacements and for your wonderful review. We are glad that everything was completed efficiently and to your satisfaction. It is great to know that you were able to benefit from the Canada Greener Homes Initiative and it is our pleasure to make the process as easy as possible for our clients. Thank you for contributing towards a greener future and enjoy your new windows!

    Reply created 12 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Apr 2024

    Excellent Company

    Verdun Windows is an excellent company to deal with. All aspects of my purchase from getting an estimate, placing my order and getting my windows installed was Professional in every respect. Excellent communication throughout they kept me informed on the status of my order at all times which was very much appreciated. The installers were polite, clean and experts at their work. That coupled with the excellent quality of the windows made this a very satisfying renovation. I am more than happy to recommend Verdun Windows for anyone in the market for new windows or doors.

    Answer from pro:

    Wow, thank you so much for choosing Verdun for your window replacement project Mike! It's fantastic to hear that our team provided you with such a positive experience, from start to finish. Knowing that you're more than happy to recommend us to others is the highest praise we could ask for! If you ever need anything else or have friends and family looking for windows or doors, please don't hesitate to get in touch. We're here to help and thrilled to have such amazing customers like you!

    Reply created 11 Apr 2024
  • Review from Customer of Verdun Windows And Doors
    Rating: 4 out of 5
    Review left on 9 Apr 2024

    Windows and doors

    I m happy with my windows but I still missing my 2 doors. Very good quality products and and professionnal and eficient instalators

    Answer from pro:

    Thank you for your review! We're glad to hear you're happy with your windows. We appreciate your patience, and we're looking forward to installing your new doors very soon. If you have any questions or need assistance, please don't hesitate to contact us.

    Reply created 10 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Apr 2024

    3rd window reno with Verdun...

    ... and we'll be gladly going back to them for the rest of the windows.

    Answer from pro:

    That's wonderful to hear, thank you for your loyalty and support.

    Reply created 10 Apr 2024
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 5 Apr 2024

    New windows and patio door

    We took advantage of the government grant and 0% interest loan to get our new windows. The experience was hoid and the installers were friendly.

    Answer from pro:

    Thank you for choosing Verdun for your window replacement project! We're delighted to hear that you had a good experience with us and that our installers were friendly. It's fantastic that you were able to take advantage of the Greener Homes Initiative to make your home more energy-efficient and save money while doing so.

    Reply created 8 Apr 2024
  • Review from Customer of Verdun Windows And Doors
    Rating: 5 out of 5
    Review left on 5 Apr 2024

    Great Product & Service

    The Verdun team was super accommodating and professional in every step of the process! The quote was quick and fair and the installation was efficient and they cleaned up as best they could afterwards as well. Super happy with windows as well! Simple, modern design and definitely keeping my house warmer! All around very happy with my Verdun experience.

    Answer from pro:

    Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our team. It's great to know that you're happy with your new windows and that they're keeping your house more comfortable. We appreciate your kind words and look forward to serving you again in the future! If you need anything else, please don't hesitate to reach out.

    Reply created 8 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Apr 2024

    Complete house window replacements

    Very happy with my choice of Verdun. Solid product backed by excellent customer service. We also liked the process Verdun has in place that lets the customer know every step of the installation job. Due to timing, our windows were replaced in January, but aside from moving some snow from around windows, winter window replacement was no problem. Everyone we dealt with, from the salesman to the installation contractors, were dedicated to doing a good job and making sure we were happy. All issues (there will always be issues on big jobs) were dealt with to our satisfaction, and our lead contractor Richard even redid some work that was not to his own satisfaction we were very impressed. If you need window work done, you would be hard pressed to find a better company than Verdun.

    Answer from pro:

    Thank you for choosing Verdun and for sharing your positive experience! We're delighted to hear that you're happy with our product and customer service. We have been the industry leader in Ottawa for over 40 years and know how to handle the challenges each season offers. Your kind words about Richard and our team mean a lot to us, and we'll be sure to pass along your compliments. Thank you once again for choosing Verdun. We're here to help if you ever need anything in the future.

    Reply created 3 Apr 2024
  • Review from Customer of Verdun Windows And Doors
    Rating: 4 out of 5
    Review left on 31 Mar 2024

    Family room french door & window reno

    Can only review sales appointment, salesman and contract signing at this time. Actual work is 20-22 weeks away so cannot review company now. We had our whole house done by a company 25 years ago that Verdun has since purchased. That work was excellent and the windows are still in great shape. To review this new work, the setup of an appointment was easy and the time from first contact to actual appointment was less that 5 days! The salesperson was right on time, spent a considerable amount of time looking at our requirement and selecting/explaining what Verdun had to offer, was courteous and certainly came prepared. The quote was delivered while on-site and it was in the same ballpark as quotes from 3 other companies so we felt satisfied that Verdun remained "In The Running". Over the next week we contacted the salesperson by phone and email looking for clarification on some points and asking for more information on multiple aspects of the purchase. In all cases this person answered quickly and accurately even when the call was late evening, weekends and even during a stat holiday. We could NOT have asked for better support through the process of getting our selections made and the contract signed and issued to the company. We look forward to the next phases of our little project without concern that the products will be "as advertised" and the work (manufacture and installation) will be of the best quality based on the performance of this very capable sales person.

    Answer from pro:

    Thank you so much for taking the time to share your experience with us so far. We're thrilled that your sales appointment and contract signing process have met your expectations. It's great to know that our salesperson was able to provide you with all the information you needed and that you felt supported throughout the process. We're honored to have the opportunity to work on your project and we're committed to providing you with nothing short of a 10-star experience. We look forward to your project's next phases and are confident that you'll be delighted with the result. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Verdun Windows and Doors!

    Reply created 2 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Mar 2024

    window installation

    Windows were ready and installed on time. Installers worked well together and efficiently. Sales rep. had suggested replacing a sliding window in the kitchen with an awning one and the result is much better and brighter than original.

    Answer from pro:

    Thank you for choosing Verdun! We're glad you are happy with the results!

    Reply created 2 Apr 2024