Meerkat Roofing & Exteriors Ltd

Rating: 4.8 out of 5

Meerkat Roofing & Exteriors Ltd reviews (146)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Dec 2017

    Residential Roof Replacement

    Meerkat was excellent to work with from start to finish! We had trouble finding a company to even come and provide a quote and when we finally did get one they kept putting us off as to when they could do the work. Found Meerkat and after we called for a quote they were there within a few days and provided an estimate and timeline on the repair within a week. They scheduled the work and it was completed when promised. Paperwork, timelines, and customer service were all excellent!! Would definitely recommend them. Thanks for an excellent job!

    Answer from pro:

    And thank you Dana for being a great homeowner to work with! We enjoyed doing your new roof and it's a great way to end the year of 2017. Thank you for giving us this opportunity! Kind regards, Meerkat Roofing and Exteriors

    Reply created 2 Jan 2018
  • Review from Raymond Chiang
    Rating: 3 out of 5
    Review left on 16 Dec 2017

    Roofing replacement

    Review for meerkat roofing What meerkat did well: Most detailed quote I have received out of 4 companies that I called. It shows exactly what they would do and all the materials that will be used. They placed the bin exactly where we discussed. Roofing was completed without any fuss. Crews showed up every morning and left before we got home. They never leave any bare roof when leaving. What needs improvement: The quote stated 2 days to complete the project. Actual time was a week. Granted the weather was windy but my neighbour’s roof (3 doors down) was completed during the same windy conditions over the weekend (Meerkat didn’t work that weekend). After the job was completed, I found a lot of nails, staples and occasionally screws on my lawn. I made complaints about it but it was too late as the lawn was covered up by snow. Meerkat ensured that I’m on the spring clean up list and they’ll be back next year. Overall the whole project was relatively painless.

    Answer from pro:

    Hello Raymond, Thank you for your honest feedback and we do apologize in regards to the timeline of completing the job and the clean up after the job. With the weather constantly changing, our crews make their best effort to efficiently, complete your roof in a timely manner and clean as many nails, debris, etc. as possible after your roof is complete. It can be a little difficult to remove the nails and debris, which is why we create a Spring clean up list once the snow has all melted. When we are back in the Spring and are confident that all the snow has melted, we will send someone out to perform a thorough clean up right away. We do appreciate your understanding and patience in this matter and we look forward to servicing you in the near future. Kind regards, Meerkat Roofing and Exteriors

    Reply created 5 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Dec 2017

    New shingles

    Did our roof in less than three days. They supplied the dumpster and did the clean up afterwards. I haven’t found any nails on the ground. They even rehung our Christmas lights. Very happy.

    Answer from pro:

    We hope you had a great Christmas and also a new year! Thanks for the 10 stars and review! Kind regards, Meerkat Roofing and Exteriors

    Reply created 2 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Dec 2017

    Attic Insulation

    We worked with Meerkat Roofing to put more insulation in our attic. They booked our appointment promptly, all staff were friendly and prompt with email communication and follow up, and the crew minimized noise as much as possible which was important because we gave a 5 month old! When the crew was done, they showed me pictures to verify the work and ensure I approved, and they also left our house clean of any debris from the attic hatch. Overall, they did a great job and I would recommend them!

    Answer from pro:

    Hello Jen, Thank you for giving us 10 stars and the raving review. We appreciate the recommendation and hope to hear from you in the future! Have a merry Christmas! Kind regards, Meerkat Roofing and Exteriors

    Reply created 15 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Dec 2017

    Residential re-roof

    I solicited 4 quotes for the re-roof of my home in northwest Calgary. I had prices all over the map. I was leery of the lowest price as it was too low. Meerkat was 2nd lowest. I called to ask some questions and was taken care of very well. I decided to book with them. Through-out the process, the communication was great. I was well informed as to when the bin would be dropped off, when the crew would start and when they would be finished. I had follow up calls after the install to ensure I was happy. An inspector was sent to inspect the installation and verify it was done correctly. I was very happy with my Meerkat experience

    Answer from pro:

    We are ecstatic that you wrote a review about your experience Brian! Thank you for taking the time to write this :) Have a merry Christmas! Kind regards, Meerkat Roofing and Exteriors

    Reply created 14 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Dec 2017

    Very Happy

    We just had Meerkat do our roof. They did a great job. Their estimator took the time to explain their product and what would happen. Customer service is top notch. The quality control person was also very professional and thorough. Thank you for a great job. We highly recommend them.

    Answer from pro:

    Thank you for the 10 stars and recommendation G & D :) Have a merry Christmas!!! Kind regards, Meerkat Roofing and Exteriors

    Reply created 14 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Dec 2017

    Insulation for attic

    I wanted to send a thank you out to the crew that topped up the insulation in the attic of my home. I was very impressed with their high level of customer service. Once again the entire team at Meerkat goes above and beyond their call of duty.

    Answer from pro:

    Anything for you H.J. :) Thank you for giving us 10 stars!! Kind regards, Meerkat Roofing

    Reply created 12 Dec 2017
  • Review from mary tharby
    Rating: 5 out of 5
    Review left on 4 Dec 2017

    replacement of roof shingles

    Great experience with this company, was quickly given an estimate with full explanation of everything required. All work was done and completed within the time frame given (2 weeks) and at the price quoted. Also no down payment, no charge till the work was complete and was asked if it the work was to my satisfaction before I was sent an invoice. all employees were friendly and professional. Total clean up of yard, nothing was left behind. I would recommend these guys.

    Answer from pro:

    Mary, Thank you for rating us 10 stars! This review is a total testament of what we do in Meerkat Roofing and thank you, from the bottom of our hearts, for writing this about us. Kind regards, Meerkat Roofing

    Reply created 12 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2017

    Roof , Skylight Replacement

    how great was that?!? I had Meerkat replace our 30 year old shake roof and skylights. They were a competitive bid, had good reviews, seemed easy to work with. After the selection process, the crew was great, the roof looked nice; all was well and fine. We paid the bill and moved on..Today out of the blue Javier, their Quality Assurance Inspector showed up unannounced. I know that could be a problem for some, I saw him passing a skylight while having a snack in the kitchen, early as it was and fortunately for Javier, I was dressed! i went out to chat with him, he was just doing a routine followup to make sure everything was ok!!!! He found a couple of spots needing some caulking, took care of them and was gone. He didn't need to be here, it's cold, I didn't expect him...well done Meerkat! nice to see a company take ownership of "their roof"

    Answer from pro:

    Thank you for the 10 stars and the raving review! Your roof is our roof and thank you for noticing that we take care of it as if it were our own :) Thank you for letting us work on your beautiful home!! Kind regards, Meerkat Roofing and Exteriors

    Reply created 29 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Nov 2017

    Replcement garage roof

    Two young guys, on a cold November day, replaced my garage roof within the day, came in on the quote, and with no mess. Excellent work thank you Meerkat Roofing.

    Answer from pro:

    It is our pleasure Mike to please you to even greater heights! We want to thank you for letting us do your beautiful home. Kind regards, Meerkat Roofing and Exteriors

    Reply created 15 Nov 2017
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