Northwest Gas Ltd reviews (151)

The first time Anthony came into my home to outline a gas line job I wanted done I was truly impressed by how mannerly and respectful he was.Today August 25,2014 I had the gas line job completed by Marshall and Daniel and was highly satisfied with how the job was carried out from start to end. As a handy man myself I am extremely critical of technicians that come into my home but based on the professional performance I've experienced with ALL three of the technicians I dealt with from Northwest I would definitely recommend this company and will be using their services in the future because I can rely on them to be honest,prompt and knowledgeable.

Just dealt with your representative Anthony who sorted out a problem with the Navien Water heater. Anthony was punctual, friendly and efficient with his work. He delivered on his commitments in a timely manner without having the need for me to follow up. He was also informative and clear with explaining what the problem was. Thank you Anthony!

Your service rep MARSHALL was punctual, highly competent & represented your Co. in an exemplary manner. Through persistence & follow-up solved a very difficult furnace control problem that other techs. walked away from over a long period. On the basis of MARSHALL'S performance I would vigorously recommend your co. to anyone with a heating/cooling problem.

Anthony took my call after my gas was been shut off due to a complaint of a smell of gas. He made the trip into the city, and even called when he was going to be late due to an appointment that went overtime. He was on the phone with Navien and fixed the problem quickly. He also explained how and why the problem occurred in the first place. Turns out there was no problem at all, but he did discover the control panel was not working like it should and replaced it. Even though, he went above and beyond - traveling the distance he did, etc, he have me a fair price. I'm really glad I called them.

I'm very happy with the service provided by NorthWest Gas. I had purchased a Hot Water Tank online and they were about to install it they found out Amazon had delivered a conventional hot one tank, instead of a Power Vented. Since there was no time to exchange it I spoke with Louis from NorthWest Gas, and he had a new Powered Vented hot water tank delivered and installed for us the very next day. They also installed our new Gas Dryer and in fact the installer pointed out that the handy man who was installed the dryer vent had placed it less than 1 metre away from the gas regulator, which was against the code and prompted my to call the Gas Company to install a new gas regulator and an exhaust extension to bring it up to code: This warning from NorthWest Gas alone potentially avoid a disaster. They also removed my old rental hot water tank and placed it in the garage so it would be easier for the Reliance folks to pick it up. NorthWest Gas is now on my Blackberry contact list for any issues related to our hot water tank, furnace and gas in general. Thank you.

Northwest Gas did an airconditioning and furnace replacement in our home, as well as my parents. Their service was professional, timely and in the case of my parents, increased the value of their home when they sold a short time later

We have been Northwest Gas Ltd customers for over 5 years, my family and I are always impressed with the quality of the work completed by all members of the team, from emergency central air conditioning repairs in the midst of the summer to fixing our heating during those cold Canadian winter days! I recommend Northwest Gas to all my friends,family and neighbours not only because of the quality of the service and assurance of the products but because the people are truly pleasant and willing to answer my questions!

I would like to thank North West gas for not only offering me one of the best quotes but also for the excellent customer service. They were very helpful with addressing my problems and concerns by explaining my options. As well they made the repair easy for me as they were able to work around my schedule. I would recommend them to anyone!

Lou the Manager is the best. He helped us in choosing the right equipment and his quote the best we got so we use North West Gas. They Install the Furnace, Air Condition and Hot Water Tank in our home and Highly recommend Using North West Gas

I was home for a week in the summer and the AC was working perfectly fine. It figured that my first day back at work the following week I noticed my air was not as cool as it had been. My house slowly became warmer over the next day and a half and I realized I had to make a quick call before the scorching 30 degree weather made my house a sauna. I called Northwest gas and had immediate service. They were able to work around my work schedule and have someone there in due time. The service technician worked quickly and was able to fix the problem. The cost was very reasonable and I have used them for my maintenance ever since. I highly recommend them to all in the GTA that need good quality service in efficient time and a reasonable cost.