Independent Bath & Renovations

Rating: 4.9 out of 5

Independent Bath & Renovations reviews (35)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Sep 2019

    Renovation of kitchen and 2 1/2 bathrooms.

    The project was finished sooner than originally scheduled. We were very pleased with the quality of work. The tradespeople were professional yet friendly and easy to get along with. They took great care to protect the areas of our home that weren't being renovated and tidied up every day before leaving. Cam and ALL of his staff made us feel like valued customers from the first time we met. They were quick to address any concerns/questions we had. It was great to have Cam's knowledge and expertise, not to mention his patience, while we were in the design phase. When in doubt about a particular appearance outcome, we relied on his judgement and weren't disappointed when the job was complete. So far everyone who has seen the renovations has been very impressed and love the new look! Thank you Cam and at Independent Bath!!

    Answer from pro:

    Thank-you for the lovely comments, it was a pleasure to work with the both of you as well. We look forward to working with you on any future projects that you may have. Much appreciated and keep in touch!

    Reply created 11 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 May 2019

    Ensuite renovation

    The worksite was kept clean and organized. Also on time! Cam's team does not start until they have everything in place, so on our end, they come in and a week later we had the most beautiful ensuite. The work was perfect. Cam also has so much experience that we trusted his advice on several issues and are very happy that we did. We gave Cam an overall feeling that we wanted and he gave the right advice to achieve that. We took an old small ensuite and without expanding the square footage Independent Bath created a modern with clean lines, spacious feeling bath. Personally we also loved going into the showroom and choosing everything in one place, at one time. We love our bathroom and would welcome the opportunity to work with Independent Bath again.

    Answer from pro:

    Thank-you so much for the beautiful review. We appreciate your comments regarding process. You were a delight to work with an we look forward to working with you again on any project you may have for us. Thanks again!

    Reply created 7 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jan 2019

    Bathroom

    Replaced bathtub with walk-in shower, new counter top, toilet and flooring. Very satisfied with the service and staff.

    Answer from pro:

    It was great working with you! Thank-you for taking the time to review us we really appreciated and all of the staff thank-you for your hand written note, it means a lot. Don't hesitate to contact us in the future should you have need of our service. Best Regards from Cam and team.

    Reply created 1 Feb 2019
  • Review from L O
    Rating: 5 out of 5
    Review left on 29 Oct 2018

    Kitchen Faucet Manufacturing Defect

    After selecting a high-end faucet on the Internet, I arranged to purchase the faucet through Independent Bath Products. Although the faucet appeared to be fine when I received it, after leaving it in the box for a month, the packing tape lifted the powder finish on the faucet. Not only did Independent Bath go to bat for me with the manufacturer for a manufacturing defect, Independent Bath allowed me to change the finish given that I'd lost confidence in "powder finish" for a faucet. I ultimately received a beautiful brushed nickel faucet for no additional cost. Independent Bath handled all the negotiations, kept me informed the entire time, and all round gave excellent client service. Independent Bath has my loyalty!

    Answer from pro:

    Thanks for your loyalty and for your patience! We are glad this worked out and look forward to working with you again.

    Reply created 2 Nov 2018
  • Review from Customer of Independent Bath & Renovations
    Rating: 5 out of 5
    Review left on 15 Oct 2018

    Bathroom and ensuite reno

    Hands down would recommend Independent Bath! Every staff member was professional and easy to deal with. The showroom along with Cam's suggestions assisted us in the planning process. All work was completed in a timely and tidy manner. After having them do work previously for us, we felt more than confident to go away for the majority of the reno without having to check on things at home. Will definitely be approaching them again when we have future projects to be completed.

    Answer from pro:

    It was a pleasure working with you again and we look forward to seeing you when you are ready for your next project. We appreciate you taking the time from your busy schedule to review us. Thanks again!

    Reply created 17 Oct 2018
  • Review from Barb Popplestone
    Rating: 5 out of 5
    Review left on 25 Aug 2018

    My worry free renos

    I went into the storefront to request my main bath to be reno'd. What a wonderful experience. The showroom had every imaginable idea in it. I worked with Cam, the owner, on my ideas and he shared some of his. Then when it was time for the project to begin I had no worries about the crew or the workman ship. Work was done in a timely manner. When I look out at my neighbour how is having her ensuite reno'd an its taking 2 months I am so very grateful I used this company. Since I had the bathroom done I have since updated my entrance way and my two fireplaces.

    Answer from pro:

    It is always a pleasure to work with you! We look forward to you next project and look forward to seeing you again. Thanks for taking the time to provide a review.

    Reply created 4 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jul 2018

    Kitchen/house renovation

    Working with Independant Bath was a great experience from the beginning to end. They are very professional and work with you to have your dream home. I would highly recommend for any kind of renovation you require, from small to big, they do it all. ,

    Answer from pro:

    Thanks Sheree! We appreciate you taking the time to provide a review. As always it is such a pleasure working with you and your family. We look forward to the your next project.

    Reply created 30 May 2019
  • Review from Jessica Knoch
    Rating: 5 out of 5
    Review left on 27 Jun 2018

    Master Bath Reno

    Our 1989 master bath was in desperate need of a reno, and with little time to get this organized, Independent came to our rescue! In as little as 3 meetings, we had organized, scheduled and picked out all the fixtures for the bath. So easy. I loved the showroom. No travelling throughout the city to pick out fixtures from this place and tiles from that place, etc. The reno itself was efficient and high quality. Communication during the reno from Cam an the team was frequent and helpful, the crew was efficient and professional, and the clean-up during and afterwards? Awesome! It was hands down the easiest reno we have ever done. Thank-you!

    Answer from pro:

    That's what we love to hear Jessica. It was a pleasure working with you. We look forward to your next project. All the best!

    Reply created 27 Jun 2018
  • Review from Bev A
    Rating: 5 out of 5
    Review left on 3 May 2018

    Condo Upper Level Bathrooms and Bedrooms Renovation

    Independent Bath was referred to me by 2 friends and I was beyond happy with my choice. Cam and his team were excellent from the initial information gathering meeting and the product selection to the finished product. The project was started on time and finished in record time. The reno team were a great bunch of people - friendly, tidy, respectful and the workmanship was admirable. My space is clean, bright and exactly what I had in mind when I started the project and something I am proud to show my friends and family. If you are looking for top notch quality and service, I would recommend them without hesitation.

    Answer from pro:

    Thanks for the feedback Bev and the kind words. It was a pleasure working with you!

    Reply created 12 May 2018
  • Review from Dale C.
    Rating: 5 out of 5
    Review left on 1 May 2018

    Kitchen and Bathroom Renovations

    New countertops & backsplash in Kitchen. New flooring in back hallway and half bath. Totally gutted the main bathroom. Also new ceiling in downstairs bedroom and fixed upstairs squeaky floor. It was basically a worry free renovation for us. We handed the whole project over to Independent Bath once we picked out the products we wanted. Excellent contractor and workers were very approachable and competent with their work. At the end of each day the workers cleaned up everything and did not leave any messes of any kind. Each day was a fresh start. We are very pleased with the results. Several of our neighbours have used Independent Bath for renovations and we have never heard a negative statement about any of their work.

    Answer from pro:

    Always great to work with you folks! Thanks for your kind words.

    Reply created 12 May 2018