House Depot Home Services

Rating: 4.9 out of 5

House Depot Home Services reviews (383)

  • Review from Oakville Rob
    Rating: 5 out of 5
    Review left on 4 May 2016

    Electrical upgrade

    Mark did an incredible job under very difficult circumstances. He is an absolute pleasure to deal with...caring, understanding, patient and extremely competent. I would not hesitate to recommend him for any electrical job.

    Answer from pro:

    That is really great to hear Rob. Thanks for the nice review.

    Reply created 4 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Mar 2016

    Furnance and electrical help

    Mark is my go to for all of my electrical and heating requirements. Since I moved into my house he has helped replace my furnace, remove and maintain my radiators, assist with water pressure, moved and fixed my electrical sockets, changed lighting fixtures etc. He is trustworthy, courteous, clean, on-time, and reasonably priced. He will also respond to my requests via text and will expedite his schedule in the event of an emergency.

    Answer from pro:

    We really appreciate the repeat business and great endorsement.

    Reply created 4 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Mar 2016

    New Dedicated Circuit for Stove

    Bought a new Duel Fuel Range for my Kitchen to replace the old gas stove. Unfortunately, my kitchen didn't have the required electrical connection for the new appliance. So... I then needed an electrician to do a wire run from my electrical panel to the kitchen. I chose House Depot based on the numerous positive reviews. Long story short, I have no regrets. Mark came to assess the job and we agreed on a reasonable price. He showed up when he said he would and did what he said he would do. Can' really ask for more than that, can you? Mark was professional, communicative and considerate. I would have no hesitation referring / recommending Mark or using him again for any future work.

    Answer from pro:

    Thanks Marlon, I really appreciate the time it took for you to post this review.

    Reply created 4 Jan 2017
  • Review from Nick
    Rating: 5 out of 5
    Review left on 15 Feb 2016

    Hot Water Tank

    Our hot water tank failed including the mixing valve. Mark came to our home promptly, I found him honest and professional. We had brought another contractor for a second opinion who told us we have to replace the hot water tank. But Mark replaced and fixed what was needed. The price was fair and the problem was fixed. I would recommend hiring Mark for any future projects.

    Answer from pro:

    Thanks Nick!

    Reply created 4 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Dec 2015

    Main Floor wiring, pot light, gas line

    I called Mark for a full main floor rewiring job. Load bearing walls were removed on main floor, so lots of wires to the second floor had to be moved and re-rooted. Plugs and light switches were moved, and he re wired are new kitchen. We had over 50 pot lights installed, and he ran gas lines for our new oven and BBQ.

    Answer from pro:

    8. WOW Kostas Thank you for the glowing review. We all work very hard as a team to make our customer experience as good as can be. All of our team members are focused on doing their part yet they know that we must all work together for best results. All the best to you and your family.god bless you

    Reply created 1 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Dec 2015

    Swim spa, timers, receptacles, LEDs, potlight

    Mark installed the electrical connection to my swim spa, installed timers to my outside lights, fixed pot-lights, installed new receptacles and replaced LED's in very high ceiling pot-lights. He was hard-working, reliable, diligent, pleasant to deal with and always professional. He worked at off-hours (weekends and nights) to accommodate my schedule. And even though he had to return multiple times, he never complained. His prices were very fair and reasonable, especially considering the extra time he worked on the job to make everything perfect. I would certainly hire him again and refer him to friends without question.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2015

    Project

    I needed to have the home electrical panel upgraded and some light fixtures and sockets added. I called a few companies which have good ratings on HomeStars. After talking with Mark from House depot and reading his reviews, his was a very competitive quote. He came to my home promptly to start the work. He was extremely professional did all of the work as agreed and left all areas clean and tidy. I wouldn't hesitate to hire Mark for any further electrical jobs. I highly recommend. House depot.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2015

    replace hotwater sensor for hot water tank

    they came out the replace the piece within 3 days. the second time we used them and they have always been responsive and reasonably priced. only issue was after the first visit they were suppose to get the replacement part so it was handy and they did not, only when we needed did they get it, which delayed the replacement
  • Review from Tatty
    Rating: 0 out of 5
    Review left on 4 Dec 2015

    Unprofessional and dishonest company

    Mark came to my house to install the new humidifier instead of the old. He showed up at least 5 hours late without any notice. Without checking the solenoid valve ( part of the humidifier unit), which was in not working condition ( known fact) He convinced us that the old unit is working and he can connect the old one for the same price like installation of the new one. It took for him 15-20 minutes and we payed 150$ for this small job. He gave us 30 days warranty. Few days later we found out that our old unit still has the same problem leaking water all the time. We contacted him and asked to finish his job for what we payed for and we do not want any surprises, we still want to install the new unit. He asked us to pay $ 200 for this and accused us that we "want to have free ride" asking him to finish his job. We do not recommend this person for any kind of jobs which he is advertising, because he is dishonest and unprofessional. He just wants to safe his time for not doing the job properly.

    Answer from pro:

    i hope the followings clarifies your misunderstandings 1.both of you and your wife agreed to fix the existing humidifier as it was almost brand new. never worked, for $150 plus tax. 2. there is always a time frame for all service industries, which could be one day(ESA) or half day(Direct Energy), although i had called you one hour in advance 3.The excess water going through the humidifier to the drain is not water leak, and they are normal..Your old humidifier before our arrival was shut off and sealed, so there was no leak before we arrived to your house 4 after one and half month you texted me the humidity does not exceed 35%, which i explained the existing working humidifier is not large enough for your house(although larger than you had bought), and you either need steam humidifier or larger humidifier, which i can do it for discounted price of $200(the normal price is $300). you asked me to do it for free, which is not possible 5. I do not have any ads for my business, as i have enough referrals through doing quality jobs WE HAVE BEEN WITH HOMESTARS CLOSE TO TEN YEARS, AND THIS SHOWS THE OBLIGATION WE HAVE TOWARDS OUR DEAR CUSTOMERS

    Reply created 16 Dec 2015
  • Review from 1#1 Design & Build
    Rating: 5 out of 5
    Review left on 1 Dec 2015

    Hydro Service Mast Repair

    Our Hydro Service Mast was hit and broken by a truck, Mark got the contract, coordinated with all authorities involved, and fixed it. Thanks House Depot and Mark for the excellent service they rendered.
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