Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 10 May 2022

    Lg washer and dryer

    We purchased washer and dryer based on consumer report reviews. The price was competitive and we had no issues with delivery time.

    Answer from pro:

    Dear customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you are satisfied with the service provided to you. We hope you are enjoying your new washer and dryer. Best regards, J.J CAS

    Reply created 11 May 2022
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 10 May 2022

    Breakdown and don’t honour warranties

    We bought all our appliances and extended warranties from CAS. What a mistake. 4 out of 5 appliances broke down within 2 yrs. When we tried to get service through extended warranty they came up with ridiculous excuses not to fix them like water going into dishwasher is not hot enough even though water is 53 degrees . The knob fell off the stove and they claim turning on the stove is not part of the essential function! We feel ripped off !

    Answer from pro:

    Hello Gretzky, Thank you for your review. We are sorry to learn about the issues you mentioned above. Kindly note that we recommend W3 solutions to customers wishing to have an extended warranty on their products. However, please understand that we are 2 separate companies and we are not involved in each other’s claims process. You may contact W3 solutions company at 1-866-913-1350 for any further inquiries. We apologize for any inconvenience caused. Regards, CAS JJ

    Reply created 11 May 2022
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 10 May 2022

    Great service.

    I love everything about my interaction with CAS with the exception that I wish I didn't have to haggle. I wish they would just volunteer their best price instead of going back and forth. But really, I'd go back to CAS for future appliance needs.

    Answer from pro:

    Dear customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service from all our team members. We hope you are enjoying your appliance Best regards, J.J CAS

    Reply created 11 May 2022
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 10 May 2022

    Great price - quick delivery

    Ordered a washer/dryer and got a great deal. It was delivered next day! Highly recommend - very seamless process

    Answer from pro:

    Dear customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service from all our team members. We hope you are enjoying your new appliance. Best regards, H.A CAS

    Reply created 20 May 2022
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 10 May 2022

    Your crew delivery team was outstanding. Driver Ivan was quick and efficient.

    Your crew delivery team was outstanding. Driver Ivan was quick and efficient. L0G 1R0 Thank you

    Answer from pro:

    Dear Customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service from all our team members. We hope you are enjoying your new appliance. Best regards, H.A CAS

    Reply created 10 May 2022
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 10 May 2022

    Kitchen Renovation

    I am a satisfied and loyal customer, I found everything that I need, and believe it's reasonably priced. Items were delivered on time by the delivery guys, who were friendly and courteous. Thank you.

    Answer from pro:

    Dear customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service from all our team members. We hope you are enjoying your appliance Best regards, H.A CAS

    Reply created 10 May 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2022

    Good prices, availability and professional delivery

    Fridge broke down, needed an urgent replacement. Highly recommend CAS for product availability, sales support and delivery.

    Answer from pro:

    Dear Elsha, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service from all our team members. We hope you are enjoying your appliance Best regards, H.A CAS

    Reply created 10 May 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 May 2022

    Great customer service and quality

    Fast and quality service. Our fridge was delivered 2 days after purchasing. We are very impressed.

    Answer from pro:

    Dear customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service from all our team members. We hope you are enjoying your appliance Best regards, H.A CAS

    Reply created 10 May 2022
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 7 May 2022

    Appliances

    It was a Great experience, great prices, great customer service. Highly recommend them for appliance purchases.

    Answer from pro:

    Dear customer, Thank you for sharing your feedback both positive and constructive It is great to hear that you were provided with great service from all our team members. We hope you are enjoying your appliance Best regards, H.A CAS

    Reply created 9 May 2022
  • Review from Megan Yeadon
    Rating: 0 out of 5
    Review left on 7 May 2022

    AVOID - Eight months still waiting for my dishwasher

    Ordered a dishwasher in August 2021 and paid in full. I'm still waiting for it in April 2022. Told originally that it would take about two months; no problem. We're now in month eight with no sign of a dishwasher--delivery has been bumped back seven times. The same model is now listed for $200-300 more, and George my sales guy won't price match alternatives or give me a straight answer as to whether he's even called the manufacturer to follow up. At one point, he literally told me to get a refund and find it somewhere else LOL WHAT. Had to leave a negative Google review to even get an email at one point. Absolutely ridiculous; avoid this place.

    Answer from pro:

    Hello Megan, Please note that at the time of purchase, our Sales Team has been advised to give as much information as possible concerning expected timelines and estimated arrivals, especially due to the fact that the global supply chain has been so affected by the COVID-19 pandemic. Unfortunately, we have no way of knowing what timelines may be subject to change as the pandemic continues to strain the manufacturing supply chain. Please understand that we have no benefit by delaying the purchase. We would be more than happy to refer you to our Sales Team if you like to cancel, or reselect to another model in stock. Kind regards, H.A CAS

    Reply created 9 May 2022
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