Dear Customer,
Thank you for your review.
We regret to learn that your order was affected by manufacturing delays.
Please know that, unfortunately, there have been extensive delays with the production of a number of appliances due to manufacturing difficulties.
I do, however, apologize for the lack of communication regarding the delays.
Kindly note that product ETAs are made available to customers on our Manage My Order portal on our website for regular updates.
We are glad to learn that you were eventually able to receive your product and sincerely apologize for all the inconvenience that this has caused.
Thank you kindly,
SJ
CAS
Reply created 4 Mar 2022