Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 19 Jun 2021

    Frigidaire

    Super great service by both the seller and the delivery. I highly recommend CAS for purchasing a product. They understood all my concerns and we're available at any time to ensure that my order would be delivered in a timely fashion.

    Answer from pro:

    Dear customer,  We Are happy to know  you had a great experience with us and got your appliance in a timely fashion. We appreciate your business and hope to see you in the future.  Regards CAS 

    Reply created 22 Jun 2021
  • Review from Walter Holowczak
    Rating: 5 out of 5
    Review left on 18 Jun 2021

    Kitchen and laundry appliances

    The whole process from purchase to delivery was courteous, efficient and professional. Melvin was exceptional in providing us with a great package deal. Ivan and A.J. delivered the appliances quickly and carefully, and removed the old appliances.

    Answer from pro:

    Dear customer,  Thank you for your feedback  letting us know hope your experience went, we are glad it was fast and the delivery team took their time. We hope you enjoy your new appliances :)  Regards CAS 

    Reply created 22 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2021

    washing machine

    Service was great and prompt. Old washing machine removed at no cost. This is my second purchase from CAS and will most definately use them again when I need to replace additional appliances.

    Answer from pro:

    Dear Lilly, We appreciate you again and hope to see you again soon. We am glad the team took care of you and your service was prompt.  Regards CAS 

    Reply created 22 Jun 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 18 Jun 2021

    New Refrigerator

    Needed a new fridge during Covid-19 nobody had any stock and delivery was 3 to 4 months at most vendors. Finally found one at Canadian Appliance Source, had it in stock and they delivered it in 4 days. Thank You CAS

    Answer from pro:

    Dear customer,   We thank you for your business and for your review.  We are happy to have been able to get you what you wanted quicker than other companies. We hope your new fridge last a long time and hope to do business with you again.  Regards CAS

    Reply created 21 Jun 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 18 Jun 2021

    Fast service!!!

    Is the best service I ever received the delivery guy are very fast and good experience! The product are excellent I will definitely going back to get other appliance in the future

    Answer from pro:

    Dear customer,   It's great to hear that we took care of you efficiently and quickly. You've got some fabulous appliances, and we're glad you like them :)  Regards CAS

    Reply created 21 Jun 2021
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 17 Jun 2021

    Worst customer service & company

    Ordered 4 major appliances months and months before so we can guarantee delivery on time. Paid in full to guarantee some more only to have the expected date for these appliances change over & over. What does the sales person who became a manager tells us? That they give the appliance to whoever needs it sooner regardless of the fact it’s paid in full & he can’t guarantee shipment coming in. When we called for a full refund; we got the run around from one dept to another. I took the 10k business elsewhere where customer service is gold & appliance is guaranteed. Never again!!!

    Answer from pro:

    Dear customer,  We are very sorry to hear what has happened and definitely would like to look into this situation for you. We would never delay someone's appliances. Would you please kindly contact our Reviews Team at casreviews@caslp.ca to provide your order number so that we can address your concerns directly? Unfortunately, I cannot find an order under the name provided here. Regards CAS 

    Reply created 22 Jun 2021
  • Review from Mohan Nakka
    Rating: 5 out of 5
    Review left on 16 Jun 2021

    New LG Washer Delivery & Installation

    Hello, The whole process of Online purchase of a new LG Washer was smooth. Josh was the Sales person online. He was professional, accurate and quick in handling the whole process . He offered all applicable discounts and we felt comfortable. Delivery ,installation and hauling of the existing washer was done professionally. Delivery guys were cautious and careful of the property and did a great job. Overall experience was great. I strongly recommend Josh to anyone looking to shop at CAS. Thank you.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are pleased to hear the great experience you received from our sales and delivery team. We will be sure to pass along your kind words to Josh.\ Kind regards CAS

    Reply created 22 Jun 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 16 Jun 2021

    Product gas stove

    I am happy with the delivery of my new stove. I am anxious to try the features. I love the colour. I will try all features , especially the air fryer. It will work for our family o SIX.

    Answer from pro:

    Dear Customer, Thank you for your review. We are happy to hear that you have enjoyed your shopping experience with us. Thank you for your business. Kind regards, CAS

    Reply created 18 Jun 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 16 Jun 2021

    Gas Stove

    Order a gas stove Fridgedare, Fridge LG and hood in Dec 2020 for our Kitchen renovation that started in March 2021. The fridge and stove hood was delivered on time but due to covid and the fidgegadare manufacture the stove was delayed several months with no delivery date insight. Al Janmohamed from CA offered us another option a better stove in the LG line and it was delivered in Days Very satisfied with the CA service

    Answer from pro:

    Hello, Thank you kindly for your feedback. It is amazing to hear that you were provided with excellent service by our delivery and sales teams. Kind regards, CAS

    Reply created 18 Jun 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 16 Jun 2021

    Great service and delivery - thank you!

    The service is great, polite and helpful same with the delivery folks! I would recommend the store to others in the future. Thank you for your help with my appliances

    Answer from pro:

    Hello, Thank you kindly for your feedback. It is amazing to hear that you were provided with excellent service by our delivery and sales teams. Kind regards, CAS

    Reply created 16 Jun 2021
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