Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from Beatrix Smith
    Rating: 5 out of 5
    Review left on 26 May 2021

    washer and dryer purchase

    I was very pleased with the service we received from Yvonne while ordering online, she was extremely helpful and friendly.. Washer and dryer were delivered a few days later and installed properly and old appliances taken away.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are very pleased to hear the great experience regarding your new washer and dryer. Kind regards CAS

    Reply created 31 May 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 25 May 2021

    kitchen/bathroom

    Professional ,Polite, accommodating ,knowledgeable staff. very informative even during pandemic - keeping customer updated on the product. Even that I had to wait almost two months to receive my purchase. Smooth delivery with installation.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are sorry that you had to wait some time for your appliances, unfortunately due to the global circumstances there are a lot more delays that normal. We appreciate you patience waiting on your appliance and we are very pleased to hear you were satisfied with your delivery. Kind regards CAS

    Reply created 1 Jun 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 4 out of 5
    Review left on 25 May 2021

    Kitchen appliances

    Purchased four appliances. Very smooth . All products were in stock! Delivery was well organized and the team delivered without any issues. I recommend them and would buy again, maybe my dryer and washer.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are very pleased to hear you were satisfied with both our sales and delivery team. We looking forward to assisting you again in the near future. Kind regards CAS

    Reply created 1 Jun 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 25 May 2021

    Appliance

    My stove broke. Ordered Friday of the long weekend. Delivered Tuesday. Sales service by George was wonderful with no pressure. Delivery was seamless and professional. Appreciate the outstanding service! Will order f room you again.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are very pleased that you were satisfied with our sales and delivery team. We look forward to assisting you again in the near future. Kind regards CAS

    Reply created 1 Jun 2021
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 25 May 2021

    They gave away my appliances that I paid for - so mine were BO

    I purchased my appliances april and there were back orders - fridge - and there were things in stock range. Afew weeks before delivery may 21 - I noticed that my range was now back ordered. When I called they explained that they do that. I had paid those appliances in full and now they were playing with the inventory to accommodate another client.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are very sorry to hear that your appliance are delayed on backorder. We are sorry to hear that you close to the time of delivery you appliance was on back order, unfortunately sometimes the ETA we get from the manufacturer is subject to change so the delays end up being longer than expected. We do apologize for the inconvenience this has caused. Kind regards CAS

    Reply created 1 Jun 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 23 May 2021

    LG washing machine- Energy Efficient top load 5.6 cubic feet

    Wonderful experience from dealing with sales representative who was knowledgeable, super efficient and great at his job. Delivery, installation, take away of broken washer was professionally done. All important information was clearly communicated in timely fashion. Extremely happy with the whole Process. All. this took Place in 48hours!!!

    Answer from pro:

    Hello, Your feedback is important to us and we thank you. We are happy to hear that your entire experience with us was great. We look forward to doing even better business with you in the future. Kind regards, CAS

    Reply created 25 May 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 22 May 2021

    very good delivery and install service

    Paid extra install service, and it definitely worth the price. Purchased washer combo, there are many options to choose. If the website price can be more transparent like the brick, it would be more convenient. Delivery is being tracked via a website, so you can know when they arrive. Installation is super fast and professional, they know the products well.

    Answer from pro:

    Dear Customer, Thank you for your feeback. It is good to hear that you were able to receive a great deal and even better service from our delivery team. Thank you kindly, CAS

    Reply created 25 May 2021
  • Review from Peter Pereira
    Rating: 5 out of 5
    Review left on 22 May 2021

    Washing Machine order and install

    Enjoyed talking with the sales rep and the efficient job done by the installing crew. The washer was in stock and delivered in 2 days with free installation. Installing crew took off the basement handrail and installed properly. 20 minutes to unbox, install & remove the old unit. Thanks

    Answer from pro:

    Hello, Thank you very much for your feedback and business. We are happy to hear our teams were able to provide you with the best possible service. Looking forward to doing future business. Thank you, CAS

    Reply created 25 May 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 21 May 2021

    Kitchen Appliances

    Percy is the best! We were renovating our kitchen and he provided the best advice, was vey patient and made sure we bought what we needed! I highly recommend purchasing from this store!

    Answer from pro:

    Hello, Thank you very much for your feedback and business. We are happy to hear our teams were able to provide you with the best possible service. Looking forward to doing future business. Thank you, CAS

    Reply created 25 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 May 2021

    washer/dryer purchase

    purchase was easy. Needed specific dimensions and style and sales person was very helpful. purchase and delivery system was great. the delivery time frame system was fantastic. they update you in real time. no wondering if they are going to show up in the 4 hour time frame.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are very happy to hear the great experience you have received with both our delivery and sales team. Kind regards CAS

    Reply created 20 May 2021