HomeOwner
fridge
Answer from pro:
Dear Customer, Thank you very much for your feedback. We are very pleased to hear the great experience you have had with our sales team and our delivery team. Kind regards CAS
Reply created 29 Apr 2021Canadian Appliance Source
Dear Customer, Thank you very much for your feedback. We are very pleased to hear the great experience you have had with our sales team and our delivery team. Kind regards CAS
Reply created 29 Apr 2021Dear Customer, Thank you for your feedback. We are very pleased to hear you had great service with us at CAS. We try our very best to accommodate our customers best we can. We look forward to assisting you again in the near future. Kind regards CAS
Reply created 29 Apr 2021Dear Customer, Thank you for your experience. We are very pleased to hear you had great experience with our sales and delivery team. Our sales team do try there very best to offer the best deals. Kind regards CAS
Reply created 29 Apr 2021Dear Customer, Thank you for your feedback. We are very pleased to hear the great service you experienced regarding your new wall oven. Kind regards CAS
Reply created 29 Apr 2021Dear Customer, Thank you for your feedback. We are very happy to hear the great experience you had in CAS. We look forward to assisting you again in the near future. Kind regards CAS
Reply created 29 Apr 2021Dear Customer, Thank you for your feedback. We are very happy to hear that your great experience you had with us. We look forward to assisting you again in the near future. Kind regards CAS
Reply created 29 Apr 2021Dear Customer, Thank you for your feedback. We regret to hear that your appliance has a functional issue. Please understand that CAS is an authorized retailer, and we receive all of the appliances we sell directly from the manufacturer in their original packaging. The packaging is not removed until the appliance is presented to our customers. Therefore, CAS does not perform Quality Control testing on any of the appliances we sell. This is done by the manufacturer during the production process. As such, there are times that an appliance may experience functional issues shortly after purchase and as it is a functional issue, it falls under the manufacturer's warranty. In cases like this, the manufacturer provides CAS with very specific guidelines on how to proceed. This will almost always include having the manufacturer send out a technician to assess the appliance. The technician's report is provided to the manufacturer who then determines whether or not they feel as though the appliance can be repaired or would need to be replaced. Kind regards CAS
Reply created 29 Apr 2021Dear Customer, Thank you for your feedback. We are very pleased to hear the great experience you have had with your sales team and are pleased to hear you are very happy with your new oven. Kind regards CAS
Reply created 29 Apr 2021Dear Customer, Thank you for your feedback. We are pleased to hear your great experience with our sales and delivery team. Kind regards CAS
Reply created 29 Apr 2021Dear Customer, Thank you for your feedback. We are pleased to hear we were able to assist you accordingly regarding your new stove. We regret to hear you had to wait for a month for this particular appliance. Unfortunately due to the global circumstances there are longer delays on appliances from the manufacturer. We are very happy to hear once it arrived you got your delivery right away and everything went accordingly. We look forward to assisting you further in the near future. Kind regards CAS
Reply created 29 Apr 2021