Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 9 Oct 2020

    New washer dryer

    Not sure what to say we ordered a new washer dryer, quick efficient. Price good. F g g g s h f j g jc m m m n b

    Answer from pro:

    Dear customer,  We would like to thank you for your business and for taking the time to leave this review. Hopefully, you are pleased with the new washer and dryer.  Regards CAS

    Reply created 5 May 2021
  • Review from David Finoro
    Rating: 5 out of 5
    Review left on 9 Oct 2020

    Maytag Oven

    Very professional, arrived on time easy to order. I like the oven and it seems like it is a very good product and I look forward to cooking very soon!

    Answer from pro:

    Dear David, We greatly appreciate the time you took out of your day to write a review for us. I hope your new Maytag oven is as amazing as mine  :) We hope to see you again Regards CAS we apologize for not responding to you sooner. 

    Reply created 5 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Oct 2020

    Freezer Purchase

    Purchased a chest freezer. Easy purchasing process, great delivery team -- they were on-time, respectful of the house, had the appliance ready-to-go. Highly recommended, and I would order from them again.

    Answer from pro:

    Dear John, Thank you for the purchase of your cheat freezer, I know there was a delay in getting them.We want to thank you for reviewing our work, and let us know how our team is doing.  Regards CAS

    Reply created 5 May 2021
  • Review from Sharon McDiarmid
    Rating: 5 out of 5
    Review left on 9 Oct 2020

    Washer & Dryer

    Excellent experience ordering by phone. The sales rep was helpful, knowledgable and courteous. Our washer was completely broken so the delivery date was important. Although estimated to be 7-10 days, it arrived in only 3 days. (Other companies suggested a 10 week wait!). Delivery this morning was exactly on time, as scheduled, and was quick and efficient. They wore masks due to covid risk which was appreciated. I am very impressed with this company and would definitely buy from them again.

    Answer from pro:

    Dear Sharon, We are thrilled that you received your new appliances earlier than expected and are thrilled to hear of your overall CAS experience.Thank you for your business and review, we appreciate it   Regards CAS we apologize for not responding to you sooner. 

    Reply created 6 May 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 9 Oct 2020

    A very happy customer!

    Dealing with Canadian Appliance Source was an absolute dream. From meeting with the Sales rep who worked with me on picking the right appliances for my new build, to being available whenever I had a question afterwards, Rob was fantastic. Due to COVID, I had to push out the delivery of my appliances for 3 months as my kitchen install was extremely delayed. I received emails from Canadian Appliance Source every few weeks with a simple form to click on with my new estimated date for delivery. I appreciated that as it gave me the confidence that they were holding my inventory for when I was ready. I finally took my appliances yesterday, and the three-man team that came were professional and careful with my appliances. Going through a narrow door, up stairs, heavy appliances, they did great. They also took pictures of product once delivered, as did I, to make sure that there were no issues that would arise later. Overall, I would definitely recommend this company for all appliance needs. One of the only companies I have dealt with during my new build throughout COVID that brought their A-game. Thank you...

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are very happy to hear the great experience you have had with both our delivery and sales team. We look forward to assisting you again in the near future. Thank you for your kind words. Kind regards CAS

    Reply created 6 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Oct 2020

    Range

    It was an easy purchase and not my first. Manager was knowledgeable and helpful. Made an appointment, met with Manager, discussed specific needs and specs, all done I would recommend Canadian Appliance

    Answer from pro:

    Hello Customer, Thank you very much for your feedback. We are really happy that we are able to provide you with great service. Thank you, CAS,

    Reply created 5 May 2021
  • Review from Richard Lum
    Rating: 5 out of 5
    Review left on 7 Oct 2020

    Monogram fridge

    Great selection on appliances, but we were mainly looking at the Monogram brand. The phone service with Ravi of North York store was very helpful in selecting our fridge. Ravi took his time in answering all our questions. Delivery was free and prices not too bad. We're happy with our brand new french door fridge.

    Answer from pro:

    Hello, Thank you for your positive review. We are happy to hear that our sales team provided you with a great sales experience. Kind Regards, CAS

    Reply created 5 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2020

    Replace old fridge

    I ordered a fridge,CSA informed me that the fridge I wanted wouldn’t be available until early October, which it was. They called me to inform me that fridge was at warehouse and could be delivered in 2 days. They texted me with a tracking. All worked well and delivery guys were great.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are very pleased to hear that your new fridge came into stock on time. We are very happy to hear your delivery went accordingly. Kind regards CAS

    Reply created 6 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2020

    Appliance purchase and delivery

    We bought the laundry centre online and the customer service to purchase was excellent. Their online app kept us informed of the delivery time and the two guys who delivered, installed and removed the old unit from a VERY complicated space were off the chart good!

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are very happy to hear the great experience you have received with your new laundry centre. We are pleased to hear your delivery went accordingly. Kind regards CAS

    Reply created 6 May 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 7 Oct 2020

    Excellent Customer Service

    Went shopping for a fridge during COVID - one of the only places who actually had product to sell. Sales process was quick and delivery was smooth and efficient. Delivery personnel were polite and maintained COVID protocols.

    Answer from pro:

    Dear Customer, Thank you for your feedback. We are very happy to hear the great experience you have received from both our delivery and sales team. Kind regards CAS

    Reply created 6 May 2021