Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from Richard Beattie
    Rating: 5 out of 5
    Review left on 11 May 2016

    Ottawa washer and dryer purchase

    At an early stage in our laundry room renovation, we visited CAS where we met Dan Thorenton, who gave us a detailed overview of the washer and dryer options available. As our plans evolved and the construction proceeded, we visited the store again a number of times to seek further details. On each occasion, Dan answered our questions fully and patiently - we are slow shoppers - so that by the time we were ready to install the appliances, we were confident that we had made the right choice. Without Dan's continuing attentive assistance we might not have had the same degree of confidence. The final purchase and delivery proceeded extremely efficiently again thanks to Dan's assistance. We are satisfied that we have acquired the appliances that best fit our requirements at a highly competitive price. Thanks in large measure to Dan, CAS is the first supplier we will visit when we undertake a kitchen renovation later this year and will definitely recommend CAS to anyone who asks.
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 10 May 2016

    Washer & Dryer

    Was met at the entrance of CAS by Dan T, a very capable salesperson in so many ways, friendly, informative, encouraging, respectful & attentive. Dan very quickly assessed our needs & preferences & responded well to questions asked. His follow-up calls & emails in working us through the purchase & delivery were timely & supportive. Very satisfied with the exceptional service & products. So far, so good with the running of the appliances, early days yet, less than a month
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2016

    Kitchen appliances

    I gave this company a 5 star because their sales person, George Moutoulas, was extremely helpful, knowledgeable and had great people skills. I was very pleased with his service. They have a lot of inventory with great variety and competitive prices.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2016

    5 New appliances

    We were moving into a new condo and needed all new appliances. Dave Thomas and CAS came through for us. They had everything that we needed at an excellent price. The 2 backordered items came in within 10 days. Excellent website, delivery and customer service. Thanks again Dave for making our shopping experience with CAS such a pleasure.
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 6 May 2016

    Laundry renovation

    We were very pleased with the service we received from George Moutouias, Sales Associate at Canadian Appliance Source. He greeted us as soon as we arrived. We explained we were looking for "a top load washing machine" since we are renovating the laundry room. George explained in detail the various models. We were pleased with his expertise and made our purchase. Thanks George for your assistance.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2016

    Good Appliance store

    Several visits to look for high end appliances led us to Canadian Appliance, Mississauga. We purchased several items from them and received good service from knowledgeable sales associate Rishi and very competitive pricing. They held on to the appliances and the pricing while we were developing the renovation plans & shifted delivery several times to accommodate our schedule. our overall experience with Canadian Appliances was more than satisfactory.
  • Review from Nancy Wright
    Rating: 4 out of 5
    Review left on 4 May 2016

    Kitchen Renovation

    My contractor and I walked into Canadian Appliance Source and we were greeted by Daniel Torres. He immediately took interest in my needs. We found everything that I was looking for. There was no pressure, he explained everything about each appliance I purchased and about the warranty's. He stayed within my price range and didn't try to pressure me into buying anything that was out of my price range. He was easy to talk to and it was a very comfortable experience. I highly recommend Canadian Appliance Source and Daniel Torres. My kitchen renovation is off to a good start.
  • Review from Customer of Canadian Appliance Source
    Rating: 0 out of 5
    Review left on 4 May 2016

    Extremely poor customer service and accountability

    I must admit that they are only geared towards completing a sale - Just when you finish paying, then you are on your own - You are given a window for delivery and they don't make it. Call customer service and they will not own up to it. They will manufacture excuses and sales guys are already off the hook - so you are screwed!

    Answer from pro:

    Hello, We're sorry you weren't fully satisfied with your purchase. At Canadian Appliance Source, we have a fully trained Customer Service Staff to assist you after your purchase, to set up delivery, and any questions regarding your order. Prior to delivery, you will receive a four-hour time window, which our Drivers will meet. On rare occasions they may fall outside of the window, but we strive to prevent it. Please let us know if you require any assistance regarding your purchase. Katelyn CAS Relations cs@canadianappliancesource.ca

    Reply created 10 May 2016
  • Review from Tim Kowcenuk
    Rating: 5 out of 5
    Review left on 4 May 2016

    Purchased a Fridge and Stove

    Dealt with Ravi. Excellent customer service and knowledge. He made me aware of the amp requirements for a stove to insure that I had the right item for my home. Will purchase from here in the future. Tim from Barrie
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 2 May 2016

    KITCHEN APPLIANCES

    I recently purchased a stove and a fridge from Josh at Canadian Appliance Source. He was very knowledgeable and friendly and made the entire process very easy and stress free. He came off as very trustworthy and I left knowing I got the best deal out there. I am so pleased with the customer service I received and will definitely be recommending him to anyone who needs appliances!