Doyle Plumbing, Heating & Cooling

Rating: 4.1 out of 5

Doyle Plumbing, Heating & Cooling reviews (87)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Apr 2019

    Antiquated water system overhaul

    After hiring one plumbing company after another to upgrade our water system, and being let down by sloppy work ,double billing and complete lack of communication, we decided to give Doyle Plumbing a call. We were nervous about yet another disappointment and seeing more money going down the drain. Happy to say, we are very pleased we made that call. It is a very well run company, not cheap, but quality never is. From great customer service from the office personnel to follow-up visits when something needed tweaking, we found everyone to be courteous, punctual, focused and skilled at what they do. Most important of all, they actually listened to us and addressed our concerns. Thanks to everbody who worked on our system upgrade. We love the shower install done by Nathan and Connor. Tricky work, that one. Our appreciation to Paul and Josh for installing the submersible pump, UV system, water softener etc. That's just the short list of what they did. And kept us sane as well. We also have peace of mind now as everything is up to code, inspected and properly vented. We can, without reservation recommend this company to people who want a job well done. Mark and Riina

    Answer from pro:

    Thank you so much for taking the time and letting us know how happy you were with the service you received.

    Reply created 8 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Feb 2019

    Emergency plumbing.

    I called Doyle at 5 am one morning with 8 inches of water in my basement. Quick, helpful response. Every employee at Doyle who came to my home over 4 days was incredibly helpful, professional, and kind. Darren even called to check them if the house was warm enough as I was without heat. He told me would come to my home asap with more heaters if necessary. Ryan and Cody who did the install of furnace and hot water tank were exceptionally helpful. Walked me through every step of the process. I would not hire any other company for these needs. They made a bit of a disaster much more tolerable! What a great company! Thank you.

    Answer from pro:

    Thank you so much. It is always a pleasure hearing from happy customers. We look forward to working with you again. Take care, Doyle Plumbing

    Reply created 8 May 2019
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 29 Jan 2019

    Water boiler problem

    My shop water boiler was cutting out on me. Sometimes the reset button would get it going again. Jamie from Doyle determined is was dirt/grit in the pump line and got it going. A day later it stopped working, again. During the repair I asked he have a look at the oil tank. (my mistake) He then slaps a 30 day red tag on my oil tank, sighting that the valve needs replacing. ( I had just filled the tank) Another company fixed my boiler issue (flame censer) and tightened one screw on the oil tank valve. It did not need replacing. Suffice to say, Doyle cost me a small fortune and lots of aggravation. I do Not recommend this company ! Do Not Use them!

    Answer from pro:

    Tightening the valve is a temporary solution to prevent further issues. To fix the issue the valve should be replaced. Due to TSSA regulations and the insurance industry rules all parts should always be replaced if known to be faulty. If you do not replace the valve the liability lies solely on the homeowner and this could be costly due to insurance not covering damage from leaks that you have prior knowledge of. This is why the technician takes all necessary precaution to protect the home owner, the company, and the technician from liability by writing a non-immediate red tag until the repair is done. If you have any further questions please feel free to contact the office. 1-877-706-2621

    Reply created 7 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Mar 2018

    Plumbing on Good Friday

    Not an emergency but called Doyle on Good Friday hoping to leave a message for Service on the weekend. As guaranteed, someone answered the phone and advised they had a plumber in our area. Within the hour Logan arrived. He was courteous, professional and had the job done in short order. The price was more than fair and we will recommend them highly. They are in our contacts now as a company to call.

    Answer from pro:

    Thank you so much It is always a pleasure hearing from happy customers. We look forward to working with you again. Take care, Doyle Plumbing

    Reply created 3 Apr 2018
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 15 Dec 2017

    Nightmare

    I called because my shower was leaking. after just shy of $900 it still leaks and their operation manager says that is because we did not want the shower fixed???? They quoted another $465 plus HST but then did not call me back to arrange service after 2 days of trying to get them to come back they said I would prefer if you went elsewhere. Stay away this place is a disaster
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2017

    Saved Us From the Sewer

    Justin and Andrew from Doyle Plumbing saved the day for us today..we had a major plumbing/sewage emergency, and they came within a couple of hours of our initial call. They were friendly, knowledgeable, clean, and the price was reasonable for the service required. We would totally hire them again and recommend them to anyone for their plumbing needs!!

    Answer from pro:

    Thank you, I'm glad we were able to resolve the issue. Please send us an email with your contact information and we would be happy to mail you a Tim Horton's gift card as a thank you. info@doyleplumbing.ca Take Care.

    Reply created 30 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Oct 2017

    Bathroom

    My wife flushed her engagement ringstaryrd down the toilet. We called several companies to come help. Doyle was the first to arrive. They quickly removed the toilet and stuck a camera down the pipe. When they spotted the ring, Lance and Tom quickly started brainstorming what the next step would be. The final decision was to cut the pipe, push the ring, and catch it on the way down. It worked perfectly. Doyle Employees worked, fast, efficiently and respectfully. Thank you Doyle plumbing!

    Answer from pro:

    Thank you so much, I'm glad we could help.

    Reply created 30 Oct 2017
  • Review from Elizabeth Allison
    Rating: 5 out of 5
    Review left on 29 Jun 2017

    service

    I would like to thank Doyle for all the services that I have rec'd. From Logan and (Mike) sorry. and Greg and Josh, Ryan and Kelly, Chris for there prompt response to my very urgent matter regarding my basement flooding. The job was completed today, Tues. and incident occurred on Friday. What a great group of employees they have! So personable and friendly! I would recommend this company to anyone!!! Don't hesitate to call them. They'll answer the phone.

    Answer from pro:

    Thank you for taking the time and letting us know how happy you were with the service you received. Please send us an email with your mailing address info@doyleplumbing.ca and we would be happy to mail you a $10 Tim Horton's card as a thank you from us. Have a great Canada Day.

    Reply created 30 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Dec 2016

    Septic tank problems

    Phoned your company thru your web site and called because of the positive comments . Having a toilet problem, not flushing... with my husband home from open heart surgery, this was surely a very urgent matter. The service we received from your firm was outstanding, from your office staff , to your technician, Dustin Macdonald, who arrived promptly, and assessed the problem within minutes! He got us as they say back on line for the day.. and returned the next day to install a new pipe to our system. We can't say enough of how professional and personalble Dustin is. All this was done with the temp below minus temp.. and he even brought me some firewood in.. thank you Dustin... Luce and Dave Smith your technical service man, Dustin Macdonald

    Answer from pro:

    Thank you for your wonderful feedback, I'm glad we were able to help and your husband is recovering well. Take care and Happy Holidays.

    Reply created 16 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Dec 2016

    Servic228.03ing the boiler

    Mike came to service our boiler this morning and my husband and I were very satisfied with his efficiency and his pleasant manners. He responded to our questions in a very articulate way, quite secure in his knowledge. Thank you for sending him to us. Happy holidays to all your team and especially to Mike. Sincerely yours, Ginette Duplessis

    Answer from pro:

    Hi Ginette, Thank you for taking the time and letting us know how happy you were with Mike's service. Take care and Happy Holidays to you and your family.

    Reply created 16 Dec 2016
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