Structube

Rating: 3.5 out of 5

Structube reviews (784)

  • Review from Customer of Structube
    Rating: 5 out of 5
    Review left on 8 Sep 2017

    Table

    Love their furniture, it has a modern feel to it. The service was great! You should consider offering financing program though. I will definitely recommend your store and will return for further shopping for myself.
  • Review from Customer of Structube
    Rating: 3 out of 5
    Review left on 8 Sep 2017

    The wait

    I went in store and found a couch I liked but it was backordered for 3 months. The wait was too long that I ended up found a different one at another store and had to come back to request for a refund at Structubes. The company should do something about inventories as not many people could wait 3,4 months for a couch. I might wait a month for the right couch, but 3,4 months? Better be the best couch out there and it wasnt the best.

    Answer from pro:

    Hi, thank you for taking the time to share your feedback with us. We are sorry that you experienced such delays with your order. We do our best to provide accurate arrival dates for out of stock products however, certain items occasionally incur longer than expected delays due to circumstances outside Structube’s control. We understand how frustrating this must have been for you. Rest assured we had every intention of allowing you to enjoy that couch within a reasonable time frame! Thank you for your understanding.

    Reply created 14 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Sep 2017

    Dining room set

    My husband and I are Very happy with the store and the sales associate and delivery was very good as well, I am hoping to be able to buy dining room set soon
  • Review from Lucas .D
    Rating: 3 out of 5
    Review left on 7 Sep 2017

    Tv stand

    I bought a white tv stand. The service was good. When I picked up my tv stand, the box was place by the door. I received no help loading. My unit was also damaged. I sent a email. Overall the store is nice.

    Answer from pro:

    Hi Lucas, We are sorry to hear that your experience with us has been less than perfect and that your merchandise was damaged. If we can assist you in any way in the future, please don't hesitate to contact us! Thank you.

    Reply created 14 Nov 2017
  • Review from Customer of Structube
    Rating: 5 out of 5
    Review left on 7 Sep 2017

    Sofa

    Excellent service, flawless delivery, beautiful store. I have made several purchases at Structure now, each location a little different, the SE Calgary location the largest which floors the best selection. All stores should be this large.
  • Review from Tripti Prasad
    Rating: 5 out of 5
    Review left on 7 Sep 2017

    Affordable Stylish Furniture

    We love structube! We have made many trips out to their Winnipeg location to narrow down our selections to furnish a new apartment. Everyone was always helpful and tolerated us rearranging the store so we could see how certain pieces looked together. The employees helped us order our selections so we would receive everything as it was available. So far we have received the Klein armchair, which feels sturdy and comfortable. We are so excited for our orders to come in!
  • Review from Customer of Structube
    Rating: 5 out of 5
    Review left on 7 Sep 2017

    Service and product

    I purchased the ZAK nesting tables and couldn't be happier with my purchase! The wait time to receive the product took a little longer than originally estimated but it was totally worth the wait. The assembly was easy and the product looks pretty high end. We've decided to purchase our dining set and media console from structube as well! ❤️️❤️️
  • Review from Customer of Structube
    Rating: 4 out of 5
    Review left on 7 Sep 2017

    product

    I just love everything about your products. I just recently purchased a side table in matte gold that I'm waiting for. The only drawback is that I have to wait to get the table and I couldn't take it home with me that day!
  • Review from Customer of Structube
    Rating: 3 out of 5
    Review left on 7 Sep 2017

    product is nice and affordable

    We are very with the product but a little bit disappointed with the way they handle the schedule of delivery the store and delivery team don't communicate very well regarding their schedules at address.

    Answer from pro:

    Hi, Thank you for contacting us, we are pleased to learn that you hare happy with our products but regret to hear that scheduling delivery turned out to be a challenge; our transporters do their best to accommodate specific delivery window requests, but they cannot always guarantee that it will be possible. Please do not hesitate to reach out to us if we can assist you in any way! Thank you.

    Reply created 14 Nov 2017
  • Review from Customer of Structube
    Rating: 5 out of 5
    Review left on 7 Sep 2017

    Great additions for my First Home

    I was living in an apartment and finally got my first home. I wanted to make it my more stylish with my limited budget and not looking like another Ikea show unit. Found structube and their offers are just in good value. The friendly price tags do not mean they compromise on quality. I bought the Eiffel dinner chairs and Frankfurt table, very satisfied with the built and quality overall. Would definitely shop again here.
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