Structube

Rating: 3.5 out of 5

Structube reviews (784)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 5 Sep 2017

    Dinning set

    Bought a table and chairs from Dartmouth location. Used Armour to get it delivered. Love the set, the table legs did have a little marks from how they were packaged. Not really noticeable and not worth the trouble of returning. The woman on the phone was very helpful and got it in a short amount of time.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Sep 2017

    Console table

    I ordered a console table from you from Trinity Common Mall but had to cancel because delivery takes a looooong time. I went to your Heartland store and staff was awesome. They were able to cancel for me. I like your prices anyway and I would recommend the store anytime.
  • Review from Customer of Structube
    Rating: 5 out of 5
    Review left on 4 Sep 2017

    Amazing products, amazing staff

    Not only are staff helpful & friendly they were great at helping me choose my flours with great advice. I have now purchased 3 times from this company and know they wil be my first stop when I need more items:)
  • Review from Customer of Structube
    Rating: 4 out of 5
    Review left on 4 Sep 2017

    New sectional

    I bought a red sectional at structube in Brossard and it was to be delivered in Halifax. after purchasing the couch I changed my address and I am now eagerly waiting for the delivery company to call me so I can inform them of the address change but they have not yet a week later.
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 4 Sep 2017

    Dining Table

    Table arrived broken... Varnish wasn't dry when packaged. No repair services. Have to wait 2 months to get another one or accept discount. Weird situation when you buy and order a brand new table!

    Answer from pro:

    Hi Raphael, thank you for taking the time to contact us. We are sorry to hear the table you received was defective. We understand how frustrating that can be. In this case it appears the table was out of stock which may explain why it was impossible to replace in a timely fashion. This is not in line with the experience that we strive to provide our customers. We apologize for the inconvenience this may have caused and thank you for your understanding.

    Reply created 13 Nov 2017
  • Review from Customer of Structube
    Rating: 5 out of 5
    Review left on 4 Sep 2017

    Dining table and chairs

    I came in looking for a dining room table and chairs. I had found a few from this store online that I liked and took some photos of them with me when I went into the store to see them in person. The sales associate was very helpful. I showed her the 2 tables I liked and she was very honest about one of the tables I chose not being of great quality, and customers complaint about it. I also showed her the chairs I was interested in, she happily showed them to me but again disclosed that they were not great quality and many customers reported the chairs breaking and not being easily assembled. Together, we found a better option for the chairs and went with the more sturdy table, I couldn't be happier with my choices! I really appreciated the sales associates honesty as well.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Sep 2017

    A new installation at Montreal

    A real need for our new installation at Montreal based on quite nicely designed furnitures (table, chairs, armchairs, beds ...) at a non expensive cost ! Good place to visit and Thanks STRUCTUBE of the service !
  • Review from Customer of Structube
    Rating: 3 out of 5
    Review left on 3 Sep 2017

    Bar stools

    I bought three bar stools. I liked how they looked like. As soon as I put them up one fell in the floor and broke. I am so disappointed with the quality of the stools.

    Answer from pro:

    Thank you for sharing your comments with us, we strive to provide our customers with a range of stylish, affordable and quality products to choose from. If we can assist you in any way, please do not hesitate to contact us!

    Reply created 23 Oct 2017
  • Review from Customer of Structube
    Rating: 5 out of 5
    Review left on 2 Sep 2017

    Living room

    Awesome style with great design i liked the way they represented all stuff . Easy to install n easy to decorate your house. I looking forward to buy more stuff from them and I highly recommend this store.
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 2 Sep 2017

    Okay quality at a high cost

    My review didn't get posted previously so here's for nothing... Upon opening the box, the pieces were much dirtier than the out of box products at other furniture stores. My husband and I spent about 10 minutes cleaning the dresser pieces. Although this tallboy was priced double than tallboys at another company, it was still made out of cheap chip board. We were also missing nails that should have came with the product. Luckily they were standard nails so this was a quick fix. The instructions manual was also designed poorly. There were many lines and pointers to ensure ease of understanding but it just looked cluttered and confusing. I'm still happy because the product was sturdy once built... But the building process most definitely needs improvement.

    Answer from pro:

    Thank you Cano for taking the time to provide us with your feedback. We rely on customer reviews to ensure that our customers are entirely happy with their purchase. Please do not hesitate to reach out to us if we can assist you in any way, we'll do our best to answer your needs appropriately!

    Reply created 23 Oct 2017
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