Structube

Rating: 3.5 out of 5

Structube reviews (784)

  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 2 Sep 2017

    New bed

    It tooks too long before someone even noticed me. Someone even answered my question without stopping by. He just continued his walk. So i just took a chair in front of the cashier and waited until he finished so i could finally ask my questions with the picture i took in the store. But i have to say that he answered very well all of my questions at that moment. I still recommend this company because of the nice stuffs and prices.

    Answer from pro:

    Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a less than perfect shopping experience with us. Please be assured that this is not a reflection of the service we strive to offer to our customers. If we can assist you in any way in the future, please do not hesitate to contact us. We will be more than happy to help!

    Reply created 23 Oct 2017
  • Review from Customer of Structube
    Rating: 4 out of 5
    Review left on 2 Sep 2017

    Great quality

    We went in Store to look at couches we saw online. They were all beautiful and comfortable. The only draw back is that most of them were out of stock for months. We did end up buying a grey Carly that we loved. Shipping was hassle free, people at the store were knowledgeable about the products and super friendly. Furniture at this store is incredibly well priced for the quality. Most couches we saw at other stores were 1100 or more for mediocre aesthetic, where I liked at least 4 at structube.
  • Review from Customer of Structube
    Rating: 4 out of 5
    Review left on 2 Sep 2017

    King Versailles bed

    My only feedback would be that the store told me delivery would be on Saturday, then the shipping company called me at 9pm on a Wednesday and told me they were booked all weekend and had to be the next day. I was given literally no notice. The bed looks good tho - stylish, looks sturdy. I wish shipping was included in the cost.
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 2 Sep 2017

    Waiting two months for stuff is a little ridiculous

    Was told product is back ordered and we have to wait 2 months before they are in Was not pleased with this And have even thought of canceling order Due to lack of product we wanted And even had to pay right away which I do not understand

    Answer from pro:

    Hi Mr. Brown, Thank you for reaching out to us. The estimated arrival dates listed on our website are accurate yet remain subject to change. We strive to provide reception delays that are at once reasonable and accurate. It may happen that some products are delayed for a longer than expected period for reasons that are outside of Structube’s control. We apologize for the inconvenience this may have caused. Thank you.

    Reply created 13 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Sep 2017

    Lighting

    I love the products and the prices! I was shocked at how good the prices are! I was quite disappointed though that the products I chose were almost all out of stock and it would be months before they come in. Please bring in more stock!!!!
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 1 Sep 2017

    Bed frame

    I love my bed frame. Sales people were great. So was the delivery service. Unfortunately there were holes missing in the fabric and I had to spend a lot of extra time cutting them out myself to finish the assembly. Problem with production.
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 1 Sep 2017

    Coffee table

    Purchased furniture at Structube. Overall good quality for the price. Customer service is satisfactory. Would recommend to a friend. One big issue is that inventory seems to be it of stock most of the time.
  • Review from Customer of Structube
    Rating: 5 out of 5
    Review left on 1 Sep 2017

    Kitchen table

    I have looked for kitchen table absolutely every where but nothing that I liked. Structube was the only place that I really liked the products . It's too bad that they don't have all the product in store :( staff is amaizin Berrie store Thanks structube
  • Review from Customer of Structube
    Rating: 5 out of 5
    Review left on 1 Sep 2017

    Kent Sofa

    My boyfriend and I moved into an apartment and we were looking for furniture within a reasonable price range. When I googled furniture places, structube came up. We went to see the sofa in store and decided on the Kent sofa. It was delivered within a few days. The sofa fits perfectly with the place. The customer service was great!
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 1 Sep 2017

    Frankfurt desk

    I picked the desk online amd went to the showroom to order. Good cuatomer service. I was told the desk would arrive Aug 30 or 31. I received a text message on Aug 30 informing desk was ready for pick up. Picked it up later that day. An employee loaded the desk into my car. Very helpful and hardworking. Will definetely go back and I will recomend to my friends.
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