Knight Plumbing, Heating And Air Conditioning Ltd reviews (1374)

Derek and George did a great job replacing our furnace. We appreciated all of the information that Derek gave us before the process started. Both Derek and George were professional and courteous and a pleasure to deal with.

The team of Tyler and Orin arrived punctually each morning of the 3 day project. They listened to any concerns we had and answered all our questions. At the end of each day, Tyler gave us a tour of work completed that day and explained what was done and how things worked. They cleaned up as they progressed through the house. We also had water every night which made the project much less stressful. Both Tyler and Orin were both very pleasant and respectful. We would certainly recommend Knight plumbing and this team to anyone requiring replacement of Poly-B pipe and any other plumbing job.

Water Heater was having issues with hot water. Called made appointment but the water heater went out. The Tech came next day before 5 pm and took care of the issue. The Tech, Josh was very helpful and professional.

Karl and Geoff were great. Excellent work in a very efficient manner. Cleaned up nicely, and everything works like a charm. Also a shout out to the unnamed apprentice who cores holes in the outside wall without chewing the crap out of the stucco. Great job all around

Our new home contained poly-b piping. There was no known leaks that we knew of, but for insurance and peace of mind purposes we wanted to have the poly-b plumbing replaced with PEX. The journeyman plumber (Tyler) that came out to do the work was very professional in his communication with us. Any potential cost increase was clearly explained with the pros and cons of the decision. Every day the plumbers were on-time and the job was completed in the duration of time that they predicted. Drywall cuts were kept to a minimum and we are very happy with the service they provided. We would definitely recommend Knight Plumbing to anyone looking to have their poly-b piping replaced.

Knight plumbing, we’re very professional Carlson did an excellent job, took the time to explain the warranty, and the efficiency of the furnace. He prepared the work area and entrance to our home with drop cloths, and kept his distance due to COVID. Would highly recommend Knight Plumbing.

Orin and Dave were very professional; Orin told me what the service was that they were going to perform and followed through. They both were customer focussed and did a thorough cleaning of our furnace and dryer vent. We are very satisfied.

We had the plumber over to help out with our thermostat. Great guy and very capable. The only issue is that when I had the option to either use our old thermostat or put a new one in (which would add around $200 to the invoice), he mentioned that the old thermostat was missing two small screws which from how it looked seemed integral to its function. After signing off to the installation of the new one, he then told me after the fact that those screws were for mounting only and said that they weren't used to begin with. I don't think it was anything against him and I most likely misunderstood, but I feel like if there wasn't an implication the old thermostat wasn't operational I'd be $200 richer than I am now. Aside from that, the plumber was exceptionally personable and kept his mask on indoors and had great expertise.

Our upstairs furnace was not working so Carl did his inspection and found the problem. He told me that the air flow motor wasn’t working and had to replace the motor. Unfortunately he did have the part with him so went and picked one up came back and replaced it. Made sure everything was working cleaned up and left. While he was installing the motor we had a nice conversation about nothing and enjoyed his time here.

Excellent Duct Service and service person. Not comfortable recommending their service, because there was a serious mix-up for my services. I booked 3 appts. for the same day for furnace maintenance, duct cleaning service and gas fireplace cleaning. Received a pre-arrival call from duct cleaning service rep. Then received pre-arrival call from the fireplace gas line service rep. Asked if he is also doing the gas fireplace cleaning - he said he does not do that, but that he could get this rescheduled with the correct person. He graciously rescheduled. Called the office to find out why no one showed for the furnace maintenance (and to reschedule), as well as to reschedule the fireplace cleaning (hopefully the same day). I took time off work for these appts. The office rescheduled the furnace maintenance, but advised they do not do gas fireplace cleaning.