Knight Plumbing, Heating And Air Conditioning Ltd reviews (1376)

Recently had furnace inspected and repaired by Kevin & Kyler. They were very courteous, explained what needed to be replaced, provided quote before doing repair and left the area clean and tidy. I also had the hotwater tank and plumbing checked by David with the same experience. Overall, it was great to find a company that values customer service and I will definitely be going to them for any future problems, maintenance etc.

All summer long I had been dreading the probability that it was time to replace my furnace and air conditioner. Brian’s initial quote clearly listed all the necessary products and services. Yet it was flexible enough to incorporate the specific requests that ensured I got absolutely everything I wanted. In a couple of days Karl and Carson arrived with the materials and more importantly, the “know-how” to get everything installed with minimum disruption while keeping me informed about their progress. I never thought that it could be so painless or so easy. I could not be more pleased. I have become a Knight fan.

Called another furnace repair company, first thing the Technician did was look at the installation date of the furnace and advise that we most likely needed a new furnace. The balance of his diagnostic time was spent justifying why we needed a new furnace at a cost of between $7,500 to $10,500. Not happy with this, we contacted Knight Plumbing for a second opinion. Karl with Knight Plumbing arrived, within minutes he discovered that our Nest thermostat had originally not be installed correctly and that the internal battery had run so low that it was no longer sending the signal to the furnace to turn on. Karl fixed the wiring of the thermostat, tested the furnace and surprise . . . it worked just fine. Thank you so much to Karl for his honesty and not attempting to sell us repairs that we didn't need. We won't hesitate to recommend Knight Plumbing to friends and family. They'll be getting our future business.

I called Knight Nov 8 as I thought there may be something wrong with my furnace, they had me booked for next day-afternoon, but say if they can get me in sooner that day they would call. Tech- Karl called in the morning, said he could be on his way if I was home. Karl was so polite, fixed my problem, answered all my questions- even the ones I asked twice. He checked everything and filled out the inspection form in detail- I watched him, he was so thorough and his attention to detail was excellent. He was very friendly, shared stories to build a strong customer relationship. He showed he cared and was fully focused on the task at hand. He totally listened to the customer (which was me) and found out I needed a furnace and duct cleaning and explained Knight did this and got me booked into the office in a few minutes. Not sure how long Karl has been with the company but I believe Knight Plumbing and Heating should keep this employee around. Thank-you

Explained and showed the problem and fixed in a timely fashion. Very pleased with service and the cost.

We have been dealing with Knight Plumbing for several years. The service has been excellent, their work has always matched the quote received. We had the heating ducts and the furnace cleaned by Tristan and had the furnace venting replaced (due to improper original installation by another company. Kevin did a good work coming and charging the quoted price. Highly recommended company

New to Calgary and bought a home. Within 10 days of moving in I notice water from the furnace humidifier on the floor. Requested a call and had an appointment very quickly. Karl was the service person. He took the time to show me the issue, how to rectify and how to prevent in the future. He walked me through how the furnance works, showing valves and thermostat settings etc. He was friendly, informative and put me at ease. I will use Knight every year for annual inspections and tune ups!!

The Technician was very knowledgeable and did a great job. He told me what the cost would be before he started the work, and he explained everything that he did. He cleaned the job site after he was done the work, and he completed everything very efficiently. He was very pleasant and helpful. I would definitely recommend Knight Plumbing and will use their services again.

In late September, 2018, Tom replaced the furnace in the 17 year old house that we recently purchased. The job came in on schedule and under budget, including an upgraded thermostat that he had in his truck. Tom did a neat and tidy job and left no mess behind. In October, I noticed that the humidifier solenoid wires were not hooked up. (Tom must have not seen them or left without remembering them.) So I called Knight and they sent Karl, who did the hookup and got everything working at no charge - "under warranty." He explained to my wife and me the operation of the thermostat/humidistat. Both Tom and Karl were very courteous and friendly. I would have either of them back again.

Today i had my furnace and water heater serviced by Geoff from this company. I can not speak highly enough about the level of service provided. Geoff is a skilled and professional person who was prepared to both offer advice and listen to concerns I had about the system. Would highly recommend using this company.They were even prepared to put up with my dog.