Pacific Home Comfort Experts reviews (179)

Review from HomeOwner
Rating: 5 out of 5
Review left on 10 Jun 2018
Kitchen reno
Installation of a gas line for a new range. A great job, very clean, accurate work. Polite, friendly, couldn’t ask for more really.
Answer from pro:
Thank you so much Neil for taking the time to write a review. It was our pleasure that we at Pacific Home Comfort Experts were able to help you with your kitchen renovation by installing a gas line for your new gas range. We look forward to servicing you again with your HVAC needs in the future.
Reply created 11 Jun 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 7 Jun 2018
AC installation and repair
Replied very quickly when contacted, and easy to schedule. Helpful on the phone to assess the situation properly. The compressor in the air conditioner was properly assessed as being faulty, and it was quickly replaced with a new unit. Installation was fast, and the technician was very helpful and answered all questions. Gave tips on how to maintain the new unit and to avoid problems in the future. Greatly satisfied with the work.
Answer from pro:
Thank you for the review. We at Pacific Home Comfort Experts are always here to help you with your HVAC needs. We are glad you were greatly satisfied with the initial service call and replacement of your AC condenser unit.
Reply created 11 Jun 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 7 Jun 2018
Heating & Air Conditioning
Pacific has always done a great job no matter how small or big the job. Baldwin is very professional and accommodating. I well recommend Pacific to my friends and family Thannk you Baldwin for always doing a great job.
Answer from pro:
Thank you for your review. It's always our pleasure to help you out with your HVAC needs. Thank you for recommending Pacific Home Comfort Experts to your friends and family. We appreciate your business.
Reply created 8 Jun 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 1 Jun 2018
install new furnace
fast, efficient, knowledgeable, I am completely happy. Baldwin responded promptly to our dilemma, dead furnace and hence no a/c. After a thorough diagnostic and detailed explanation it was clear which of the offered solutions was best. Installation was arranged for within the same week. Communication was easy, clear and efficient. He showed up early, as arranged and the install process was quick and tidy. Definitely recommended!
Answer from pro:
We are glad that you were happy with the installation of your new furnace. We appreciate clients like you and thank you for taking the time to write this review. At Pacific Home Comfort Experts we are always here to help you with your HVAC needs.
Reply created 12 Jun 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 30 May 2018
Air Conditioning
Baldwin came over with quick turnaround time to assess our Air Conditioning unit. He clearly informed us of the situation and got our unit working very quickly along with direction to keep it running optimally. We highly recommend Pacific Home Comfort Experts to everyone and very much appreciate their service.
Answer from pro:
Thank you Jenny for taking the time to share your experience. It was a pleasure that we were able to help you repair your air conditioning and get your house cool again. We appreciate you recommending Pacific Home Comfort Experts and look forward to servicing you for any of your HVAC needs.
Reply created 31 May 2018
Review from Gil Payumo
Rating: 5 out of 5
Review left on 29 May 2018
Air conditioner
Great turn around time! Very clean installation! Air conditioner works!! Great job I would to friends and family.
Answer from pro:
Thank you for choosing Pacific Home Comfort Experts for the installation of your air conditioner. Glad that the AC is keeping you cool! We look forward to servicing you for all your HVAC needs.
Reply created 31 May 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 22 May 2018
Air conditioner
They provided a really quick turnaround and were easy to work with. I appreciated their work.
Answer from pro:
Thank you for your review for the installation of your AC. We at Pacific Home Comfort Experts appreciate your business. We look forward to servicing you again with your heating and cooling needs.
Reply created 23 May 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 16 May 2018
Semi-annual Inspection and maintenance on HVAC
Has always been reliable and on time for appointments. Has been timely available for repair work in more urgent scenarios.
Answer from pro:
Thank you Joe for your continued business and your review. We at Pacific Home Comfort Experts are always here to help with all your HVAC needs. We look forward to servicing you again.
Reply created 18 May 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 2 May 2018
A/C unit repair
Baldwin was very polite and knowledgeable. Explained what was going on and was able to fix the problem.
Answer from pro:
Thank you Graham for your review! We appreciate customers like you and your business. Glad we were able to resolve the issue with your AC. Best regards, Pacific Home Comfort Experts Team
Reply created 3 May 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 2 May 2018
New Furnace, AC, fireplace, Duct and Gas work
We were very pleased to work with Pacific Home Comfort Experts on our last project at 96 Cowley, a professional team with a lot of experience and such a great customer service. I recommend pacific Home Comfort Experts for your heating and cooling needs.
Answer from pro:
Thank you Sam for your review! We are glad that we were able to complete the mechanical (duct work, furnace, AC, tankless, air quality, fireplaces, gas lines) needs at your last renovation project. Our team at Pacific Home Comfort Experts look forward to servicing you again for HVAC needs.
Reply created 3 May 2018