Home Improvement People Inc.

Rating: 5 out of 5

Home Improvement People Inc. reviews (573)

  • Review from Peter Hynes
    Rating: 5 out of 5
    Review left on 6 May 2019

    Basement Renovation

    My wife and I are beyond happy with work performed by Radek and Lukas. Our basement turned out absolutely beautiful. They were complete professionals from start to finish. I would recommend them to anyone looking for real pros. They are straight talking, hard working professionals who put the customers needs and wants first. We couldn't have asked for a better team to work with us! Thanks guys!

    Answer from pro:

    Hi Peter, We couldn't have asked for a better home owner to work with! Thank you so much for this review. Have a great summer. Ben & Dan

    Reply created 7 May 2019
  • Review from Customer of Home Improvement People Inc.
    Rating: 5 out of 5
    Review left on 2 May 2019

    Bathroom reno

    The team doing my bathroom renovation, Nadia, John and Elvis, was incredibly efficient, knowledgeable, very skilled and easy to work with. They tidied up at the end of each day and before I knew it the bathroom was completed on the eighth day. It looks great and was left spotless. Thanks, too, to Gerhard for his help and guidance. Company highly recommended.

    Answer from pro:

    Thank you! Gerhard and the crew will love to read this review. Thank you for taking the time to post. Ben & Dan

    Reply created 2 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2019

    Bathroom Renovation

    I cannot day enough about Gerhard and his team Nadia, John and Elvis! This is a team that works with the utmost integrity and takes so much pleasure in their craft. My bathroom is perfect. They never ended their day with making sure everything was spotless. I truly felt like they were part of the family and miss them. Their workmanship is impeccable and my washroom has made my family and friend a envious! Thank you so much and I would use them again and again without hesitation! Can not wait for my kitchen Reno now! By the way - they also did a tub to shower Reno at my Mom’s condo- she has no words. Everything was perfect and on time. If you want quality from people with integrity - use HIP!

    Answer from pro:

    Thank you Sandra and thank you for the referrals. Looking forward to starting your kitchen! Ben & Dan

    Reply created 30 Apr 2019
  • Review from nick Renda
    Rating: 5 out of 5
    Review left on 17 Apr 2019

    A Company that Delivers What is Promised

    I recently contracted this company to install a new shower stall and floor for my ensuite bathroom. I was promised that the work would be completed in approximately seven days. The project was completed on time and the quality of the work was excellent. I am very pleased with the entire process from quotation to the finished product. The work crew were very professional and on time every day. I would have no hesitation to give this company my full recommendation to anyone considering a renovation in their home.

    Answer from pro:

    Hi Nick, Amazing review. Thank you so much. Thank you for your recommendation and for taking the time to post. Ben & Dan

    Reply created 18 Apr 2019
  • Review from Customer of Home Improvement People Inc.
    Rating: 5 out of 5
    Review left on 5 Apr 2019

    “we were thrilled with HIP. Dan gave us a fair price and extraordinary service and quality”

    Very happy with the final product!!! Product knowledge and customer service was top notch. I would definitely recommend them to friends and family! Will travel all through the GTA. Thank you!

    Answer from pro:

    Thank you for taking the time to post! Ben & Dan

    Reply created 8 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Apr 2019

    Bathroom Reno

    The Home Improvement People were fantastic. They were able to take our design concept and turn it into a reality. The job was done on time and on budget. My wife and I were highly impressed with their professionalism and the quality of the workmenship. We will definitely call them again for our next project and will pass their name to family and friends.

    Answer from pro:

    Thank you so much Robert for your kind words! Ben & Dan

    Reply created 8 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Apr 2019

    Kitchen Reno

    Full kitchen renovation and expansion. HIP came in within our budget and on schedule. We would highly recommend this company.

    Answer from pro:

    Thank you Jonathan! Ben & Dan

    Reply created 5 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Apr 2019

    Bathroom Renovation

    I highly recommend Home Improvement People. From the beginning of this project, Ben and Dan were responsive to our needs and budget. They understood exactly what my wife was looking for in terms of design and they made it happen. The project was completed on time. The demo and installation was done very professionally and the quality of work was outstanding. We would most definitely use HIP for future projects.

    Answer from pro:

    Wonderful! Thank you so much. Ben & Dan

    Reply created 8 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Apr 2019

    Kitchen Renovation

    My wife and I are super satisfied with the work provided by The Home Improvement People. The job was exactly what they quoted and was completed in the timeframe laid out. We will definitely use them again and will be passing their name on to our family and friends. Thanks Home Iprovement People.

    Answer from pro:

    Thank you Albert! We are so happy that you are super satisfied! All the best, Ben & Dan

    Reply created 5 Apr 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 3 Apr 2019

    It's All in the Details. Bathroom Renovation and other with Update

    ***** Update: Elia and Dan contacted me to discuss the opportunity for their company to come back and fix any imperfections. Quite honestly, I wasn't expecting that but now that they have reached out (quickly) and expressed their concern, I feel that they truly care about their customers and ensuring everyone is happy. My review has been updated from a 5 star to a 7 star, until such time the deficiencies are corrected, I may change the rating again. __________________________________________________________ This is a long overdue review but nevertheless, it's needed. We contacted HIP for a quote and they came in quite competitive and after reading other reviews, we felt comfortable using HIP. HIP is receiving a 5 star because their attention to detail lacked. The sales person, Elia was good and responsive. The PM that was assigned to us was also good and responsive, however some of the workmanship could have been better. I.e. it was very clear that whomever was in charge of caulking used a cloth that had paint on it as some of the paint rubbed off onto the white ceiling of the room that was being renovated and wall trims. The contractor they used to install our foyer light was terribly done. The cut out was bigger then what was needed and alas, there is a noticeable hole between the base of the light and the wall. Whomever was in charge of installing base board trims and the trim along the shower wall was terribly done (the cut and finishing included). Lastly, whomever they contracted to install our shower cutout did a poor job. The cutout shelf middle piece wasn't glued on straight and it wasn't "long enough", leaving a bigger than expected blob of caulk to hold up the middle piece. Having a young family, we often oversee things and in this case, we did not notice the imperfections until after all was said and done. Until I was bathing my little one and noticed the faded wall paint on my stark white ceiling and the misaligned insert in our shower cutout and the caulking on the shower wall and the uneven shower wall back splash etc... At the end of the day, as paying customers, we all want to be happy (both contractors and customers). We had talked about future projects with HIP, but unfortunately we will not be using them again.

    Answer from pro:

    Hello, Firstly - we apologize for your frustration and appreciate your feedback. This job was completed quite a while ago and we have never heard anything from you. We hate leaving a client unsatisfied and would have been more then happy to repair or fix any of the items you mentioned. We still remain willing to do so. Please contact us and we can arrange to have your comments addressed at your convenience. Ben & Dan

    Reply created 4 Apr 2019