Home Improvement People Inc. reviews (573)

Review from HomeOwner
Rating: 5 out of 5
Review left on 9 Mar 2015
Bathroom Reno
We were very happy with all aspects of the service we received from The Home Improvement People. Kris was pleasant and knowledgeable and the work was done well and punctually. We are very satisfied with our new bathroom.
Review from HomeOwner
Rating: 5 out of 5
Review left on 5 Mar 2015
basement
We recently had the home improvement people renovate our basement. Elia our project manager along with his crew were very polite and accommodating. They were very helpful with suggestions and ideas and we now have a place for the kids to destroy lol. Thanks again guys!
Review from HomeOwner
Rating: 5 out of 5
Review left on 5 Mar 2015
Bathroom Renovation
I had my bathroom recently renovated and everything was done to my specifications. I was very pleased with the outcome and attention to detail that was provided by this company. For any future projects I plan to use this company again because of their expertise and competitive pricing. Two thumbs up !
Review from Jacob
Rating: 5 out of 5
Review left on 4 Mar 2015
Main Floor Renovation
Hi Guys, Here you go....if you make my wife happy you make me happy and shes thrilled. Larry and Elia managed the project flawlessly. The kitchen is beyond. The opening of the wall was genius. Really really loving it. This is our sscone job with HIP and they will who we will use when we are ready for a third
Review from HomeOwner
Rating: 5 out of 5
Review left on 3 Mar 2015
Bathroom Renovation
We had our master en-suite bathroom renovated by the team at the Home Improvement People (HIP). The quality of the work done by Mein and his crew was top notch. They communicated options and issues clearly and quickly and in the end the bathroom looks great. You can tell Mein takes pride in his work, and operated with respect for our home. They were able to complete the job in just over a week. We are very happy with the end result and would not hesitate to use the HIP for our next reno.
Answer from pro:
Thank you Phil! Mien does take great pride. Your bathroom looks fantastic. Thank you for posting the review. Ben & Dan
Reply created 4 Mar 2015
Review from HomeOwner
Rating: 4 out of 5
Review left on 3 Mar 2015
Basement Reno
Basement reno included a new enclosed bathroom, painted existing rough and exposed ceiling and the movement of the washer and dryer. The team and subcontracting crew is friendly, easy to work with, and considerate. They were able to start right away and work on the scope quickly and more cost effectively. However they have a few areas for improvement: Finishing - Painting and silicone is messy Rushed work - 2 leaks, poor patch work, cracked/missing grout, etc.. Follow-up: Volume of visits, not the process. Project Management not onsite and the same crew is used to fix issues after they have moved on. It took 9 weeks to get the variances resolved. I'm left touching up the walls and paint still.
Answer from pro:
Hi Aaron, We apologize for any frustration at the end. The project manager on your job is the very same Elia who is praised in dozens of reviews and is often requested by clients. He was going through a personal issue and that affected the final touches. Everything is ok now though thankfully with him and with your job. If there is anything else we can do - you know where to find us! Our reputation speaks for itself and we aren't going anywhere ;) Congrats on the baby and all the best. Ben and Dan
Reply created 4 Mar 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 20 Feb 2015
New Bathroom
We needed to build a new bathroom in our home. Having heard the Home Improvement People's ads on the radio, and having had a bad experienced with another reno. company, we felt HIP would offer quality work and good customer service. After an estimate, work began on a previously agreed upon date. Their workers worked all day, every day (excluding weekends and holidays) until the job was complete. Heinrich was the project manager and came to our house every day during construction. There were no problems or any unresolved issues that required further visits. We highly recommend the Home Improvement People.
Answer from pro:
Thank you! Ben & Dan
Reply created 4 Mar 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 18 Feb 2015
Bathroom Renovation
I just wanted to contact you and let you know that 9 years after you installed our $10,000 bathroom renovation prize that I won on CFRB 1010 in 2006, we are still thrilled with your work! The bathroom still appears as new as the day you completed the job, and we are still so grateful for the gift you gave us! I keep hearing your ads on Newstalk 1010 and am reminded of your company daily. I have recommended your company to many people and have our bathroom to show them as proof of your quality work.
Answer from pro:
Thats Awesome! So nice of you to spend the time to send this nice note in. We are so happy you are still enjoying! Hope all is well. Ben & Dan
Reply created 4 Mar 2015
Review from Karen Sealy
Rating: 5 out of 5
Review left on 26 Jan 2015
Contractors
The Home Improvement People are extremely professional and genuinely care about each project the complete. They are efficient in their process, from quoting to completion and make sure that each job runs smoothly and on time. When you allow pros to handle your renovation it becomes as enjoyable as possible.
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Jan 2015
Small Bathroom Reno
Nucu and his team were great... very punctual, self-sufficient and respectful to our home. They turned around the project twice as fast as anyone we got quotes from and they stuck to the budget quote provided.
Answer from pro:
Thank you! You hit the nail on the head with your words for Nucu. The pictures look beautiful. Enjoy your new gorgeous bathroom! Ben & Dan
Reply created 4 Mar 2015