Long Life Windows & Doors Ltd.

Rating: 5 out of 5

Long Life Windows & Doors Ltd. reviews (477)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Feb 2019

    windows and sliding door installation

    I met an installer from LongLife in the fall and liked what I heard. I asked the resident when I saw him if he was satisfied with the work. He said he was very satisfied. I contacted the company and the owner, Kris, visited soon after. He sent their measurement specialist to ensure no mistakes. I then changed the request for specific windows several times and was treated with the utmost respect through it all. The installers, Preston and Peter did an amazing job. The living room picture window is beautiful. No mess, no hassles and the two of them returned to ensure all was as perfect as could be. When they left, you could not notice any evidence of construction. We were more than impressed. Thank you, guys!

    Answer from pro:

    Hello Danny, Thank you for the kind review. It is great to hear the entire experience with Long Life was excellent. Enjoy your new windows and door! Kris Alexander, General Manager

    Reply created 11 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jan 2019

    Replaced all windows in 1980's North Van home

    It was a pleasure dealing with Long Life Windows from start to finish on this project! Every person we dealt with or who came to our property was courteous and conscientious. Our questions were answered promptly and expertly, which was a huge contrast with the other window companies we had quote our project. As an architect myself, I appreciated that they showed an excellent understanding of the technical challenges of retrofitting our windows. They were also happy to provide several trim mock-ups before we committed and we are so pleased with the final result! Amazingly, their quote was below others that we received, and our final invoice reflected that quote exactly. Couldn't be happier with the entire process and definitely recommend them.

    Answer from pro:

    Hello Anna, Thank you so much for your fabulous review. It was a pleasure working on your project. Enjoy. Kris Alexander General Manager

    Reply created 24 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jan 2019

    New Front Door

    We choose Long Life as not only are they a reputable company but we were impressed with the level of service and professionalism we received. From timely email responses to efficient craftsmanship and installation, the end product is excellent. We really enjoyed using Long Life and highly recommend them. Jason in sales was quick to help us choose the right product and Stewart and Dylan did a fantastic job with the install. Overall, great work.

    Answer from pro:

    Hello Jeff, Thank you for taking the time to write a review. Enjoy your new door! Kris Alexander General Manager

    Reply created 24 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jan 2019

    New Basement windows

    I would like to recommend Bernard Fortin & his crew for providing such a professional service, putting in my new widows in the basement. They took good care removing all the old windows & cleaning up any pieces of rubbish. Thank you for your fine service. Ray Wong & family.

    Answer from pro:

    Hello Ray, Thank you for your kind words. Enjoy your windows! Kris Alexander General Manager

    Reply created 24 Jan 2019
  • Review from Karen B
    Rating: 5 out of 5
    Review left on 8 Dec 2018

    New sliding door

    Wow! We were so impressed with the staff (Preston, Peter & Bernard) that installed our sliding door and with our beautiful sliding door! They were prompt, very professional, and paid careful attention to detail, but they were also very fun, kind and truly enjoyed their job, their co-workers and their company. I would definitely use them again for future jobs! I'd also like to mention Paul - he was the one that introduced us to his product & came out to quote our job. He was professional, kind and very informative. He also loves the produce he's selling & his company and he answered so many questions to help me figure out the best product for our situation - and our we ever pleased with it! A huge & thoughtful bonus is that today in the mail I received a tax receipt for money donated to 'Mission Possible" on my behalf as part of their company's sharing in social responsibility. What a refreshing and exciting legacy that this company also leaves! Love it!! When we need our next door or window, we're coming your way! Attached our the photos of our project - our new door sure opens up our room!

    Answer from pro:

    Hello Karen, Thank you for your kind review. We are very happy to hear your experience was not only professional but also FUN! Kris Alexander, General Manager

    Reply created 10 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2018

    Window installation

    First rate service, product and workmanship. A very well run company, with real attention paid to customer service and support. Preston and Peter were fantastic. Hard working, efficient, creative, courteous, respectful and pleasant to be around, they made this happen to our total satisfaction. The finished product met and exceeded our expectations. Any future work we would specifically request Preston and Peter. Many thanks to Preston, Peter, Bernard, Jason, Zooey, Chris and the whole family at Longlife! We will have no trouble giving the highest of recommendations.

    Answer from pro:

    Hello Katy and Tim, Thank you so much for the great review. We had a great time working with you guys! If customers had HomeStar pages Preston and Peter would give you 10 stars! Enjoy your new windows. Kris Alexander General Manager

    Reply created 5 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Nov 2018

    Replaced windows

    We are so happy with our new windows. I would like to thank Jason our sales rep for making our experience stress free. I would also like to thank Preston and Peter for the awesome job of installing our new windows. I highly recommend Long Life windows. Sincerely, Sue & Jay

    Answer from pro:

    Thank you Sue and Jay! I appreciate you taking the time to write a review. I have passed your kind words on to Preston and Peter. Enjoy your new windows. Kris Alexander General Manger

    Reply created 26 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Oct 2018

    Window Replacements

    We were very impressed with Preston and Peter’s efficiency and professionalism. They replaced 3 windows in one day and left everything the same as when they started the job. It was a pleasure speaking with them. They made us feel very comfortable when explaining the work they were about to do. A few other neighbors in our complex noticed the good work they had done and requested their information from us. We are very satisfied with our windows. Luke & Tanya

    Answer from pro:

    Hello Luke & Tanya, Thank you for your great review. Hearing you felt comfortable in your home while work was being done makes me very happy. We pride ourselves on the professionalism and respect that all our crews display. We look forward to hearing from your neighbours! Kris Alexander General Manager

    Reply created 26 Nov 2018
  • Review from Customer of Long Life Windows & Doors Ltd.
    Rating: 5 out of 5
    Review left on 4 Oct 2018

    Front door and side panel

    The quality of the work was better than I envisioned. The project was completed in a timely efficient manner, the clean up of the debris was excellent. The workmen - Preston and Peter - were professional and friendly and very respectful of the our house. I wouldn't hesitate at all to call Long Life for future home projects.

    Answer from pro:

    Hello, Thank you for your kind words: I have passed them on to Preston and Peter. We look forward to working with you on your future projects. Kris Alexander General Manager

    Reply created 26 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Aug 2018

    Excellent company

    We recently had all of our windows replaced with vinyl windows from Longlife and are more than pleased.Paul and his team are very polite and easy to work with.The whole process was seamless..they came when they said they would,did the job and cleaned up.We highly recommend Longlife windows and doors.

    Answer from pro:

    Hello Patti, Thank you for your kind words. I have passed them on to both Paul and Josh (the crew foreman.) Enjoy your new windows and doors. Kris Alexander General Manager

    Reply created 26 Nov 2018
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