Long Life Windows & Doors Ltd.

Rating: 5 out of 5

Long Life Windows & Doors Ltd. reviews (477)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Nov 2015

    window replacements

    We were most impressed with Longlife windows from the estimate by Paul and installation by Bernard and Sean. We had 37 windows installed and this was done in a most professional and timely manner. Sean and Bernard went above and beyond to install our windows and we would recommend Paul and Sean and Bernard to anyone. Thank you for a great job.

    Answer from pro:

    Thank you Val & Al! It's always wonderful to hear when a customer is happy with the effort and care put in by everyone at Long Life, from the first meeting, to the final install. Thank you again for your recommendation, and for your business. -Kris Alexander, General Manager

    Reply created 1 Dec 2015
  • Review from Customer of Long Life Windows & Doors Ltd.
    Rating: 5 out of 5
    Review left on 26 Nov 2015

    6 new windows

    Rick and Preston came to my home today and installed 6 windows in 4 hours. Everything was left so clean and tidy. They were friendly helpful, explaining everything they were doing.

    Answer from pro:

    Always happy to hear when a customer is satisfied with their Long Life experience. Rick and Preston, and all our crews, take pride in their work and ensuring that the homeowner is completely happy with their window and door installation. Thank you again for your kind words, and for your business. -Kris Alexander, General Manager

    Reply created 27 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2015

    Windows installation

    Bernard and his son Shawn installed our 13 windows they do prefect job, they cut drywall and outside boards to install the windows, everything did very good job. and Salesman Paul can explain all my questions and gave professional solution. The price is really reasonable. My neighbour recommend them and I will recommend to my friends.

    Answer from pro:

    Thank you for the recommendation, and we are so happy here at Long Life that you are happy with the full experience from ordering to installation. We aim to provide a top quality product at a competitive price. Thank you again for your kind words, and your business. -Kris Alexander, General Manager

    Reply created 27 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2015

    Windows Renovation

    the life Windows & Doors Ltd installed almost 20 Windows for my house in west Vancouver in 2014 and 2015 . The Installation Crew under "Josh" supervision performed a professional job. Josh including his Crew were professional and each of them were highly trained in their trade. I would recommend dealing with that Company specially with Josh and his Crew as Installer . M. R. Ghalamzan 980 wild wood lane West Vancouver

    Answer from pro:

    Thank you so much Mr. Ghalamzan for your kind words about Josh and his crew. They take pride in their work, and as you said, aim to be professional and provide a top quality installation. Thank you again for sharing your experience, and your business. -Kris Alexander, General Manager

    Reply created 27 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Nov 2015

    All new windows, patio doors and front entry door

    Having done some research into various companies in terms of quality of product and reputation we selected Longlife windows and doors to replace all the windows, 2 patio doors and the front door in our house. Their quotation was comparable in price though not the cheapest and their supplier Vinyltek appeared to have a product of good quality. Longlife also had the method of installation that we wanted. The fact that they did not require a deposit was also a consideration. The lead time was somewhat long, but not a problem, and they were flexible in finding a date that suited us. The installation time was slightly underestimated but, again, not a problem as we were more concerned with quality. The installation crew of Bernard and his son Sean arrived when they said they would and gave a sense of confidence. Despite this being an old house they did not seem to have any problems that they could not overcome and their work was of the highest quality. This particularly applied to the new front door which required the aperture to be adjusted. The attitude of both Bernard and Sean was professional at all times and we would not hesitate to use them or Longlife again.

    Answer from pro:

    Thank you V. Hark for the kind words regarding Bernard and Sean, and the installation experience you had with Long Life. We aim to treat your home the way we would want our own treated, from the estimate to the installation. Thank you again for your business, and we look forward to working with you again in the future. -Kris Alexander, General Manager

    Reply created 24 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Nov 2015

    Window replacement

    We ordered a window for our bathroom from Long Life. On the advice of Blaine, we ordered the upgrade VinylTek. Ours was a small order (single window) but we were treated very nicely and the quality of the window is excellent. They did have some issues due to arch shape of our window so there was about a month delay but that was on VinylTek's side and not Long Life. Blaine even dropped it off at our place free of charge!

    Answer from pro:

    From the biggest order to the smallest, we aim to bring the same Long Life standard to each job. I'm very sorry to hear that there was some trouble with production time, and we strive to stay in close contact with our suppliers. Thank you again for your business, and the kind words about your experience with Blaine's service. -Kris Alexander, General Manager

    Reply created 24 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2015

    Window replacement

    Longlife was recommended by a home renovator. They did not disappoint. Rick and Preston did a superb job for a very difficult installation (our roof is high and very steep) and second story windows involved roping and high ladders. Thanks for the high standards.

    Answer from pro:

    Mark, we are so happy that the installation process met, and exceeded your expectations. Rick and Preston never back away from a challenge, and strive to ensure that you receive a top quality product and installation.Thank you again for the kind words, and your business. -Kris Alexander, General Manager

    Reply created 24 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2015

    Replacement of all windows

    We selected this company based on their product, customer service and pricing. Based on a review of other products, these windows were superior in quality and the cost was reasonable. Customer service was also excellent. All windows in our house were replaced within a relatively short period of time (4 days). Bernard and Sean were excellent installers, worked very hard, respected our home, and left everything spotless. We were extremely impressed and we are very happy with our new windows. It looks like a new home and we have also noticed a big difference in noise reduction, and heat retention in our house.

    Answer from pro:

    Thank you so much for those kind words Marion. It's wonderful to hear that you are already noticing the difference the Vinyltek windows make in your home. I will share with Bernard and Shawn your admiration of their workmanship, and respect for your home. Thank you again for your business. -Kris Alexander, General Manager

    Reply created 17 Nov 2015
  • Review from CMW. Turner
    Rating: 5 out of 5
    Review left on 11 Nov 2015

    Windows

    The Rick, Rick, and Preston crew were exceptional; very friendly, professional and great workmanship and customer service all around. I would defiantly recommend Longlife Windows. As well, Blaine was very courteous, timely, and knowledgable in developing an estimate with us.

    Answer from pro:

    Thank you for your kind words about Rick, Rick, Preston and Blaine. They all love to hear back from the customer to know they have done their job to the best of their ability. Thank you again for your business and your recommendation. -Kris Alexander, General Manager

    Reply created 12 Nov 2015
  • Review from Kelly Evans
    Rating: 5 out of 5
    Review left on 6 Nov 2015

    Exterior Window replacement

    My husband and I just had all our windows replaced by Long Life Windows. Rick, Rick and Preston arrived on Tuesday morning (Nov. 3rd) and spent the next 3 days working long hours installing the windows. All 3 were extremely courteous and made sure when they left every night, the outside was cleaned up. We are very happy with the job these 3 did and will recommend this company and crew to all our family and friends. Thank you 2 Ricks & Preston!

    Answer from pro:

    Kelly, we are so glad to hear your kind words about the installation process, and your experience with Rick, Rick and Preston. They take pride in their work, and will be so please with the recommendation. Thank you again for your kind words, and your business. -Kris Alexander, General Manager

    Reply created 6 Nov 2015
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