Long Life Windows & Doors Ltd. reviews (477)

Review from HomeOwner
Rating: 5 out of 5
Review left on 31 Jan 2022
Exceptional Service and Installation
LongLife Windows & Doors is an exceptional company and we have used their service and products for the past forty years. In the 80’s my family dealt with Pat and now we are so pleased to be serviced by his son and daughter, Kris and Katie. Longlife provides great customer service, the best products and exceptional installation teams. We purchased a Vinyl-Tech double French door, and we are very happy with this purchase. The installation team, Curt, Peter, and Tim did an exceptional job from start to finish. Our team at Longlife Windows & Doors where knowledgeable, attentive, and demonstrated exceptional customer service. If you’re looking to upgrade your windows and doors you need to know that you are purchasing a high-quality product from a very reputable company that will provide uncompromising service for many years.
Answer from pro:
Thank you Richard for your continued support and loyalty of Long Life Windows & Doors. We were thrilled to hear from you to replace the French Doors in her home to stop the ants and cold weather from getting in, and make it easier for her to use the patio. We also appreciate the shout out for the exceptional service that Curt, Peter and Tim provided. You are a very special customer and we are so grateful for yours business. Enjoy the new French Doors and please let us know when we can help with your next window or door replacement project. All the best, Katie Alexander and the Long Life Family
Reply created 2 Feb 2022
Review from HomeOwner
Rating: 5 out of 5
Review left on 28 Jan 2022
Replaced Windows and Doors
We were extremely impressed with the excellent service we received from Long Life Windows and Doors starting with Paul's visits and patient consultation with us on all the various options available. The Installation crew led by Josh were so professional and cleaned up every day before leaving. Josh's crew included Curtis,Mike,Peter,Thiago,Babak,Olivia and Devin and all were so polite and Josh was aways on hand to explain things and give expert advice when needed. We also replaced an outside door with a Sliding Patio door and the removal of wall and electric heater went off seemlesly. We wholeheartedly recommend Long Life . The few extra dollars you will pay will be so worth it....!
Answer from pro:
You made our day! Thank you so much for your amazing review, we have shared your appreciation and positive feedback with Josh and his team. We are thrilled to hear that you received excellent service from quoting, to install and especially the clean up each day. Thank you for trusting us with your home, including the removal of the wall and electric heater, your newly upgraded home looks great. Enjoy your new windows and patio doors for years to come, and please let us know if we can help in the future. All the best, and welcome to the Long Life Family. -Paul and the Long Life Windows & Doors Team
Reply created 31 Jan 2022
Review from HomeOwner
Rating: 5 out of 5
Review left on 6 Jan 2022
Sunroom Window replacments
Long Life did a wonderful job replacing our sunroom windows, on time, excellent install, totally cleaned up. The windows look fantastic and the sunroom is warmer. I would recommend them to family and friends. Thank You
Answer from pro:
Thank you Gills for your amazing review! We are thrilled that our team completed an excellent installation along with a great clean up. Enjoy your new windows, the sunroom will be enjoyed all year round now! All the best, and thank you for your recommendations. Long Life Team
Reply created 8 Feb 2022
Review from Surge Che
Rating: 5 out of 5
Review left on 11 Nov 2021
Old Squamish House become younger
We had the best experience working with Long Life... from obtaining the initial quote to the final installation. The entire team was extremely helpful and accommodating, Justin and the office staff were a pleasure to work with, they did absolutely everything to make us feel comfortable with our final decision. They never rushed us to make our decision and had a great deal of patience, they explained every single step of the process to us and answered all the questions we threw at them. The installation crew was punctual, clean, very approachable and very professional, all the guys were amazing. They did an outstanding job and we cannot be happier with our new windows! Our old house feels and look younger now. We noticed an improvement of even heat distribution thought the house also. Absolutely great experience and no any remorse feelings, great team! Thank you.
Answer from pro:
Hi Surge, Thank you very much for your support of Long Life, and for sharing your amazing experience from the quoting process to installation. We were happy to answer your questions along the way about rebates, grids, install methods to ensure you were getting the perfect result for your project. We value your business, and appreciate the trust in us to work on your home. We were also thrilled to hear our crews were punctual, clean, friendly and professional. Enjoy your upgraded windows, especially through this windy and wet week we are having! We are here if you need us in the future. Welcome to the Long Life Family! All the best, Justin and the Long Life Team
Reply created 15 Nov 2021
Review from HomeOwner
Rating: 5 out of 5
Review left on 28 Oct 2021
windows & doors
My husband and I are so satisfied with our windows & doors from the time we had an estimate to end of installation, a friendly, polite and well organized company. Very good quality and beautiful looking doors and windows. A very happy customer.
Answer from pro:
Hello! Thank you for sharing the friendly, polite and well organized service that you received from us at Long Life Windows! We are thrilled to hear you love the quality of your beautiful new doors and windows. We are here if you need anything in the future! Enjoy your upgraded home. Welcome to the Long Life Family. Best, Kris Alexander Co-Owner and GM, Long Life Windows & Doors
Reply created 1 Nov 2021
Review from HomeOwner
Rating: 5 out of 5
Review left on 27 Oct 2021
French Doors
Long Life helped us pick out a new set of exterior french doors. The installation crew was amazing and incredibly fast. The doors look fantastic and we wish we did this years ago!
Answer from pro:
Hi Matt, Thank you very much for the wonderful review. We are thrilled that you love your new French Eurotwist Doors and that our crew was amazing and fast. They will keep your home weathertight and warm this winter, and many years to come. Enjoy! Welcome to the Long Life Family. Best, Katie and the Long Life Team
Reply created 28 Oct 2021
Review from Customer of Long Life Windows & Doors Ltd.
Rating: 5 out of 5
Review left on 13 Oct 2021
High efficiency windows and new front / back doors
We wanted to replace our 1993 home's original, inefficient windows with contemporary, triple-pane vinyl windows as part of modernizing the exterior of our home, and to improve energy performance to go along with the new heat pump system we installed. It was a pleasure to work with Kris to scope out the windows, and he helped us fine-tune the design details for both the windows themselves (we chose charcoal frames) as well as the trim. Thermatru doors for our front and back entrances completed the job. When it came to installation, Josh and the whole team were an absolute pleasure to have in our home - professional, courteous, and with great attention to detail. It was clear that they were a team that worked closely together on many jobs. The work was completed in early summer, and the windows and doors have performed better than expected - keeping our home cool during heatwaves and now keeping the heat in as the weather gets cooler. Plus they look great! Thanks Kris, Zooey, Josh, and the whole team at Long Life!
Answer from pro:
Thank you, we appreciate your support and your business! It was great working with you through the scope for your new windows to achieve the efficiency required for you to receive the rebates/grants. Glad you love the charcoal frames and trims, as well as your new Thermatru Doors - they all came out beautiful and your home looks amazing! Josh and the crew loved working with you as well, thank you for sharing that they were an absolute pleasure from the detail and efficiency. Enjoy your new upgraded windows and doors. Welcome to the Long Life Family! Best, Kris and the Long Life Team
Reply created 13 Oct 2021
Review from Richard
Rating: 5 out of 5
Review left on 12 Oct 2021
Windows installation
My wife and I have been looking for the right company to install new windows and we came across Long Life Windows and Doors. Our windows are originals from the 80’s and during the initial visit to our place, Justin gave us options and recommendations and most importantly, confident. Long story short me and my wife have decided to go with Long Life and we have made the right decision! They are simply the BEST! A BIG THANK YOU to Stuart and his team for the excellent work and professionalism! They are patient, friendly and extremely professional! My wife, my 2 kids and are I are super happy every time when we look at our new windows! Thanks Long Life and would recommend Long LIfe to anyone!
Answer from pro:
Hi Richard and Samantha, Wow, thank you very much for taking the time to share photos of your new windows along with your wonderful experience working with the team at Long Life Windows & Doors. Very happy to hear that we delivered as promised, and exceeded your expectations on the professionalism and friendliness of our installation team. Enjoy your beautiful new windows, especially as we get into these cold winter months! Welcome to the Long Life Family. Best, Justin and the Long Life Team
Reply created 13 Oct 2021
Review from HomeOwner
Rating: 5 out of 5
Review left on 13 Sep 2021
Replacing 3 Windows
I just had my 3 windows installed Very happy from the job. Excellent work , very professional staff I love the finished work around the windows I have waited months for the installation but it was worth it
Answer from pro:
Hi Jola, Wonderful! So happy that you are thrilled with the 3 windows and the new finishing wood work on the exterior and interior of your 3 new replacement windows. Thank you for your patience, glad we were worth it! Welcome to the Long Life Family. Best, Katie @ Long Life Windows & Doors.
Reply created 14 Sep 2021
Review from Customer of Long Life Windows & Doors Ltd.
Rating: 5 out of 5
Review left on 4 Sep 2021
Long Life Windows for Front of Home
From start to finish, Chris and Zoe answered our many questions regarding the types of windows and kept us informed along the process. On the day of installation Josh and his team were all highly professional and efficient. We are very pleased with the look and the finish of the Long Life Windows and would recommend this company.
Answer from pro:
Hello, Thank you for your wonderful review and for your support of Long Life Windows & Doors. We are happy to hear you love the end result and that the entire process was informational and smooth! Enjoy your news windows and welcome to the Long Life Family! Best, The Team at Long Life Windows & Doors
Reply created 7 Sep 2021