Captain Electric

Rating: 4.9 out of 5

Captain Electric reviews (411)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2015

    Kitchen fixtures and pot lights

    It was apparent at the outset that Dan is very meticulous and methodical and together with Ryan's knowledge and experience, they completed the tasks in a timely manner all the while being very professional and courteous. I would highly recommend your company and if future electrical work is required, would not hesitate to contact you.

    Answer from pro:

    Thank you Cheryl. When working in a client's home, it is very important that we plan our installations well. Taking the time to figure out the best way to complete a new installation and run new wiring through finished areas without causing undue damage is often a challenge. We will look at all possible options before deciding the best way to complete the work. Dan, Ryan, and our other electricians are specialists at this type of work. Thank you for your review on Homestars, and we look forward to being of service next time you need anything electrical for your home. ... bw

    Reply created 4 Dec 2015
  • Review from Customer of Captain Electric
    Rating: 5 out of 5
    Review left on 23 Nov 2015

    Various Electrical

    Captain Electric electrician and apprentice were spot on time for the time booked. They assessed what we needed and gave us an accurate quote to begin work. They were very professional and friendly. The work was carried out quickly and done properly. I would highly recommend this company to my friends. David.

    Answer from pro:

    Thanks David. You mentioned the "accurate quote." Once we have assessed the work and provided our quote, the price will not change. All of our Electricians are experienced and able to provide an upfront price for work before we begin. No surprises for the client after the work is done, because they know the price beforehand. Thank you for your review, and we will see you again next time. ... bw

    Reply created 4 Dec 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2015

    electrical upgrades

    I had Captain Electric return today to complete various light fixture upgrades and couldn't be more pleased. They rewired my whole garage, hung a chandelier and fixed a doorbell 3 years ago so I thought I would call them again. Enrico and Cody were the lovely gentlemen that arrived. They are both very thorough, knowledgeable and efficient. I am a senior and appreciate the great pricing from Captain Electric. The office staff are also great and will call in advance when the men are close to your home with an estimated time. I am going to call again in the new year with some other electrical needs. My husband had passed away since the last time they were here and I received chocolates and a card signed by all the staff. Wonderful company, professional staff and I will use them as my go to for any electrical needs.

    Answer from pro:

    Thank you Janet. We appreciate you taking the time to comment here on HomeStars. You mention the "call ahead" that we give to every client when we are close to arriving. It is nice to hear that you appreciate that, as most people do. We call it the 20 minute call ahead ... of course if you need more notice we can do that too. Janet, we will see you in the new year whenever you are ready.... bw

    Reply created 4 Dec 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Nov 2015

    Electrical service

    The office was great at returning calls and booking the appointment. They actually put me on a stand-by list so I got service the day after calling. Dave (Master Electrician) was extremely knowledgeable and helpful and found the problem right away. He also let me know of another issue that we also fixed. Extremely professional and a job well done. Very pleased and will only call this company going forward.

    Answer from pro:

    Thank you Jennifer. As a dedicated Service Company, we do our best to schedule appointments promptly. Having a standby list gives us the ability to juggle schedules for our service tech's and to help more people solve their electrical problems. Thank you for your review, and for choosing Captain Electric. We look forward to seeing you again when you need us. ....bw

    Reply created 4 Dec 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Nov 2015

    Electric Panel replacement

    Very professional and customer oriented ! We had an electrical issue and these guys came in for a service call. They showed me the existing issues and suggested to replace the panel. Scheduling a date for the upgrade with the office was easy and these guys are very professional with top notch customer service. They came in as planned on the day of the panel replacement and got it done within the window as promised.

    Answer from pro:

    Thank you Vsanjay, In many cases the problems associated with older electrical panels are not repairable, and the best solution is a new electrical panel, as in your situation. We look after the entire process of obtaining the ESA Permit, arranging the disconnect and re-connect with the LDC (local distribution company), and scheduling the work to be completed in a timely manner, with a minimum time without power. We look forward to seeing you again in the future when you need us. ..... bw

    Reply created 4 Dec 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2015

    Furnace circuit modification for portable generator/foundation opening with wall plate to allow extension cords into furnace area/2 exterior lights installed

    I am so happy with the service from start to finish. They are a very professional company who provided quick and reliable service. Very friendly and helpful on the phone when I booked appointment for estimate. They also call on date of appointment to let you know they will be arriving. Dave came out and explained everything and provided available options and prices. He was able to start the work that day and came back on one other occasion to finish the job. Both times he was right on time and did a very nice job. I wouldn't hesitate to recommend this company and will call them again should the need arise.

    Answer from pro:

    Thank you for your review Brendadi. We do our best to be friendly and helpful, and thank you for commenting on this. *** The Furnace modification is becoming very popular as a means to power the furnace safely from a portable generator during a power outage emergency. This has been done with an ESA Permit and Inspection, in a code compliant manner. You are now prepared for the next big storm. We look forward to seeing you again ....bw

    Reply created 4 Dec 2015
  • Review from R&vt Trevurza
    Rating: 5 out of 5
    Review left on 1 Oct 2015

    Supply and install a standby home generator

    We have been totally impressed with Captain Electric from our first meeting with Dave Wilson right up to the final installation and inspection. We were informed in advance of each step in the process by Dave and we also received a reminder phone call from Diane the day before anyone arrived. This company has exemplary customer service practices. Every person we met was professional, courteous and thorough. The estimate we were given before we signed the contract was the final amount we paid.

    Answer from pro:

    Thank you R & V, for taking the time to post your comments. We believe that keeping our clients informed, every step of the way, is just common courtesy. There is much work behind the scene (in our office) Things like - coordinating the gas line installation by our TSSA certified Gas Technician, arranging the ESA Inspection and LDC (Utility Company) Isolation and re-connection. Also - scheduling the required manpower, and keeping our clients up to date, and reminded of the appointments (Diane and the girls in our office quarterback all of this for the company). I am very pleased to hear that you appreciated our customer service on your project. ....Your new Standby Emergency Generator will keep your home up and running when the power goes out, even when you are away. ... we will see you for your service interval, and look forward to serving you again for any other electrical work you need looked after ... Also - The crew want to thank you very much for the excellent homemade cookies and hospitality you showed them. ... bw

    Reply created 2 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Sep 2015

    Electrical work around house

    Kevin and Cody were prompt, professional and friendly. They walked me through what was going to be done and how much it cost to do it. Yes, I paid more than other companies, but I can sleep at night, knowing that the work has been done safely. I would not hesitate to recommend Captain Electric. Thank you!

    Answer from pro:

    Thank you Nancy and Greg. Yes, you can sleep well, knowing that the work was done right. Doing electrical work to code is imperative in making a home safe. Hiring a licensed electrical contractor is always the smart choice. We appreciate your comments, and look forward to being of service in the future. ... bw

    Reply created 2 Oct 2015
  • Review from maryteles333@gmail.com
    Rating: 5 out of 5
    Review left on 25 Sep 2015

    electrical work on an old house

    Dan and Cody did a terrific job on a new home we purchased which happened to be 100 years old. The house was renovated but the previous owner did not do the proper electrical work. They re-wired the whole house from the attic and basement without destroying the newly renovated kitchen and floors. It was a big job and we trusted them with the big project and they did not disappoint. When more than two people were needed then Kevin and Ryan joined in and all four were amazing and worked well together, we truly appreciate the hard work the put in to make our new house a safe home.

    Answer from pro:

    Mary, thank you for commenting here on Homestars. Dan is one of the best at rewiring a home with minimal access holes. This is sometimes a challenge, especially in century old homes, because construction methods varied greatly in those days, and fishing and feeding new lines requires patience and careful planning. Thank you for appreciating their hard work (we do too). We believe we have a good team, and I am glad to hear that you noticed they work well together. Looking forward to seeing you again next time. ... bw

    Reply created 2 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Sep 2015

    Instal light fixtures

    Kevin and Ryan came to and installed three light fixtures, light switch and outlet. Once again they did a great job. Arrived on time cleaned up after and were very friendly. This is the second time I have used Captain Electric (the first was for a panel up grade) and will use them again. Also recommended them to a friend of mine who was very happy with their results

    Answer from pro:

    Thank you Jim. We believe that arriving on time and cleaning up are very important for any service company. Of course friendly is very important too (after all - an unfriendly technician in your home would certainly ruin the experience). Thank you for recommending your friend, we appreciate your kind words, and look forward to seeing you again. ... bw

    Reply created 2 Oct 2015
Get in touch