Captain Electric reviews (411)

Thank you Tony. It is very common for older homes to have "an accumulation" of small problems. It is good that you were able to recognize the need for some professional help with them. We were very pleased to have been able to help you, and look forward to serving you again when you need us .........bw

Thank you "cotonluv." Smoke Alarms can be irritating when they malfunction. Yours were in need of replacement due to age. We replaced them with new Combination Smoke/Carbon Monoxide Alarms, and they all tested correctly. But - Sometimes even newly installed products can fail after a few days, (which happened in your case), and of course we needed to replace this for you as quickly as possible. Thank you for posting your review, and we will see you again, next time .......... bw

Thank you Gary. I am happy to hear you were pleased with our service. We are very busy this time of year, but always try to accommodate emergencies such as yours as best as we can. This often involves adjusting schedules of our service technicians to get someone to your home as soon as we can. We are glad to have been of help to you, and look forward to seeing you again sometime. Thank you for choosing Captain Electric ...... bw

Thanks Tim. We do try to answer all calls live. We do have full-time office staff, our client care reps, that are there to help answer questions and schedule appointments. We are glad that we were able to help you promptly, and look forward to being of service again, when you need us..........bw

Hi Linda, thank you for your review. It is important to us that our clients are very happy with the work that we do for them. Leaving a home in good condition when we are finished is part of the experience. When a job is completed, other than your new pot lights and switches - there should be no evidence that any work was done. All debris should be thoroughly cleaned up and removed from site. Thank you for choosing Captain Electric, and we hope to see you again whenever you need electrical service........... bw

Ian, thank you for posting this review, we appreciate your comments. Well planned installations benefit both the homeowner and the company, and this is why having the correct manpower to complete a project in a timely manner is very important to us. We are happy to hear that you are pleased with our workmanship and clean-up. We look forward to seeing you again next time....... bw

Thank you Kevin. Your "classic" older home is now much safer with the new wiring and Electrical Panel. It was our pleasure to work with you, and we will be standing by when you need our services again. Thank you for choosing Captain Electric ........ bw

Thank you Theresa. We appreciate your comments. We do try our best to meet our clients needs. Diane knew this was something you needed done very quickly, and was able to adjust scheduling to have one of our electricians there promptly. Kevin is one of our youngest electricians, and very good with anything hi-tech. Thank you for choosing Captain Electric and we do look forward to seeing you again when you need electrical service. ...... bw

Hi Sheila, thank you for commenting on Homestars. We always strive to explain fully the work that we are doing, and provide options. An informed client can make the right decision .We do not believe in high pressure sales tactics, they are not a good business practice, for any business. Thank you for noticing Dave's thorough clean-up. We look forward to working with you again when you need us .......bw

Thank you Lisa. We appreciate your kind words for Kevin. We also appreciate your patience on the day of your appointment, because we had to do some rescheduling of jobs that day, and were a little later than your original appointment time frame. This happens occasionally in the service business. When another job takes longer than anticipated, it is very important that we let the next client know as soon as possible. Thank you for understanding and making a minor adjustment in your schedule. We look forward to being of service again the next time you need anything electrical in your home. Thank you for choosing Captain Electric .......bw