Vaillancourt Plumbing & Drains

Rating: 5 out of 5

Vaillancourt Plumbing & Drains reviews (358)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Sep 2021

    Bathroom

    After a bit of communication glitch, everything went great. The office went out of their way to assist, and have a plumber here promptly. There were a couple of follow up phone calls which were very much appreciated. The issue was repaired and completed within an hour. Offered great advice and let me know everything they were doing. Would definitely use Vaillancourt in the future. Thank you for your great service. Sue

    Answer from pro:

    Thank you for reporting your experience with our team. We appreciate your feedback. Call us again anytime. All the Best from E. Vaillancourt Plumbing

    Reply created 24 Sep 2021
  • Review from Barry
    Rating: 5 out of 5
    Review left on 23 Sep 2021

    Plumbing Project

    Recently I was in need of a plumber for serveral jobs I needed completed. I placed my requirements on HomeStars and waited for plumbers to provide estimates. I was contacted by 4 different companies in total. One of the companies was known for immensely overcharging for their services. Two of the other companies were more interested in providing a quote over the phone or via email rather than sending a human being out to access the work required on site. The other company, which by the way was the one I went with, actually sent a couple of great guys, Trevor & Chris, to access my needs and provide a realistic estimate based on site information. Not only did they provide a timely estimate, they were actually able to start the job right then ! I could not be more happy with the work done as both guys were polite, professional, did great work and cleaned up after themselves. On top of all of this, Brian, the General Manager, called me the next day to confirm I was happy with the work done and if I had any questions or concerns. I must say I have been very impressed by Vaillancourt Plumbing and they will be my go to company for all my future plumbing needs. Thanks everyone at Vaillancourt Plumbing for making this project such a great success !!

    Answer from pro:

    We appreciate the time you took to provide us this well thought-out review and high rating. We're always looking to put our customers first and asking ourselves, want kid of service would we want if we were to call a plumber to our homes. Thank you kindly. We'll be there for you again whenever you need us. All the Best from E. Vaillancourt Plumbing Edit

    Reply created 24 Sep 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 22 Sep 2021

    Water meter valve repair

    Very happy with the service provided. It was prompt, friendly and efficient. Will definitely call them again.

    Answer from pro:

    24/7 we're here for you! Thank you for the review and ten star rating. Glad you were pleased with our service. All the Best from E. Vaillancourt Plumbing

    Reply created 23 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Sep 2021

    faucet repair

    We called Vaillancourt Plumbing for a challenging faucet repair we were unable to do ourselves. The staff we dealt with were polite and accommodating and their service tradesperson Stan represented the company well. He did a great job, is an experienced, capable plumber, was prompt, efficient and followed Covid protocols. We were very happy with the work he did and we will use Vaillancourt again for any future work.

    Answer from pro:

    Thank you for your shout-out to Stan and for your favourable review and high rating of our service. We'll be there whenever the need arises again. All the Best from E. Vaillancourt Plumbing

    Reply created 20 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Sep 2021

    Plumbing

    Excellent trades employees, I would highly recommend this Company to anyone, very efficient and knowledgeable, and cleaned up and left the area the way they found it.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Sep 2021

    Leaking toilet

    The tech Trevor was very professional and very knowledgeable. I would highly recommend E.Vaillencourt plumbing for any work.

    Answer from pro:

    From our whole team, thank you kindly for your review and high rating. We'll be there again whenever you need us! All the Best from E. Vaillancourt Plumbing

    Reply created 20 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Sep 2021

    Plumbing for water heater replacement

    I changed my 22 year old water heater that had sprung a leak. It happened in the evening and by the time it was ready for plumbing it was getting late. I decided to call Vaillancourt to finish the plumbing while I was at work the next day. Being unable to promise same day service due to workload, they said they would try. A couple hours later a technician showed and was able to make quick work of it. He was very friendly, worked neatly and cleaned up. Quite satisfied with the service.

    Answer from pro:

    Twenty-two years for a tank to last is quite exceptional. It certainly didn't own you anything. Delighted we could help you out with this job. Thank you for dropping us a line and rating us so highly. All the Best from E. Vaillancourt Plumbing

    Reply created 20 Sep 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 17 Sep 2021

    Leaking toilet

    Stanley was awesome he was on time, knowledge , and did a great job ! I have used this company several times and they never disappoint ! Great company ! The toilet works great and no more leaking , and a new valve that doesn’t cut my hand to open and close the water .

    Answer from pro:

    So glad you were pleased with our service and with our tech "Stan the Man." He's our longest standing team member! Thank you for your review and high rating. All the Best from E. Vaillancourt Plumbing

    Reply created 20 Sep 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 16 Sep 2021

    Main shut off valves replacement

    Needed to replace the main water shut-off valves. Vaillancourt Plumbing coordinated with Durham Region to ensure the curb shut-off valve was turned off and ready to go. Trevor was extremely professional and knowledgeable, and helped answer questions I had. Job was completed on time and the results were amazing.

    Answer from pro:

    Thank you for your feedback and high rating. Trevor and our team have a lot of experience and a good working relationship with Durham Region doing this type of work. We're glad you found us to do this work for you. All the Best from E. Vaillancourt Plumbing

    Reply created 17 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Sep 2021

    Toilet Repairs

    The representative from the company was friendly. We could see that he had a lot of knowledge and experience regarding our specific issues. The work was completed successfully, and in a clean and efficient manner. We are pleased with the service and will be using them again in the future when needed.

    Answer from pro:

    With much thanks, we appreciate you having sent us this review and high rating. We'll be there when you need us. All the Best from E. Vaillancourt Plumbing

    Reply created 17 Sep 2021
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