Vaillancourt Plumbing & Drains

Rating: 5 out of 5

Vaillancourt Plumbing & Drains reviews (358)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Aug 2021

    Water service line replacement

    Very responsive to my initial request for a quote and inspection. Great work from the team replacing my main water service line. Clean fast and professional

    Answer from pro:

    Your home's water all starts with the water line coming into it. Having it installed professionally is critical and we get that. Being professional is more than just doing the work right; it's the whole customer experience. We thank you for recognizing us in this way and look forward to being of service to you again whenever you need un. All the Best from E. Vaillancourt Plumbing

    Reply created 24 Aug 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 22 Aug 2021

    Replace Water Line

    Vaillancourt came to replace our water line. Through the whole process they were amazingly supportive, helped guide us through the steps (like getting the permit) and touched base often to keep us in the loop while waiting for all the locates. Great experience overall - wonderful customer service. Would highly recommend.

    Answer from pro:

    Thank you kindly for taking the time to drop us a line. Such feedback is very motivating to our whole team and drives us forward to continually improve and do our best. All the Best from E. Vaillancourt Plumbing

    Reply created 24 Aug 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Aug 2021

    Replace fixtures in tub/shower

    Fantastic! Job was complicated by shabby prior work by previous owners. Shane and Stan were amazing, front office was friendly, and got follow up phone call! A1 from start to finish! Definitely my plumbers of choice from now on!! Truly deserves 10+stars!!

    Answer from pro:

    We believe that all stages of the customer service process is important from the first time someone picks up the phone to greet you, to the field tech's work and mannerisms, right through to the final check with you from management to ensure you had a great impression and experience. ..Something were quite proud of. It's a delight that you took notice of our efforts and took the time to tells us about it here. Thank you kindly and we look forward to the next time we can be of help. All the Best from E. Vaillancourt Plumbing

    Reply created 16 Aug 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2021

    Leaky faucet and outside tap repair

    Called their office, woman that answered was friendly, she booked our appointment for the next day. Gentleman that showed up was friendly , on time, assessed the problem, went and got the part and fixed it. They were professional did what they said they would and yes the biggest part.....THEY SHOWED UP!! Would definitely use them again, as well as reccomend them to anyone else.

    Answer from pro:

    ..and you can trust that we will Show Up again whenever you need us, delivering the same level of service. Always an honour to hear that a happy customer is comfortable enough to recommend us to others. With much thanks from our entire team, we appreciate you having shared your thoughts. All the Best from E. Vaillancourt Plumbing

    Reply created 12 Aug 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 7 Aug 2021

    Hose Bib Relocation

    Wonderful experience! Will definitely be using this company for all our future plumbing needs. Everyone we dealt with was pleasant and honest, the billing structure was clearly explained. The job was done correctly and in a timely manner.

    Answer from pro:

    Thank you for your feedback and high rating. ..Always a pleasure to hear from our satisfied customers. All the Best from E. Vaillancourt Plumbing

    Reply created 9 Aug 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Aug 2021

    Bathroom

    Vaillancourt Plumbing is a family owned company that continuously exhibits a high degree of integrity. They are efficient, dependable, and courteous from first contact to job completion. All at reasonable rates. We have been extremely pleased with their employee David, who has done work for us on several occasions. David is a very conscientious, professional Plumber with great interpersonal skills. He has done a fantastic job everytime! We highly recommend Vaillancourt Plumbing for all your plumbing requirements.!

    Answer from pro:

    It's nice to know our efforts are appreciated. Thank you for your glowing review and shout-out to Dave. He is a very experienced and personable team member; we're delighted he's part of our organization. We'll be there for you when you need us! All the Best from E. Vaillancourt Plumbing

    Reply created 9 Aug 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Aug 2021

    Leaking Valves replaced

    I did my research on HomeStars before calling E. Vaillancourt Plumbing. They were courteous and on-time. They showed up and replaced my leaking valves. I would definitely use them again.

    Answer from pro:

    For those willing to do their homework researching a company before they call, they will generally do well. We've been around since 1955 and are fully out there for all to see and scrutinize... Something we are proud to say. Thank you for your feedback, high rating and trust. Until next time... All the Best from E. Vaillancourt Plumbing

    Reply created 4 Aug 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jul 2021

    Replace main water valve and fix dishwasher leak

    Arrived promptly. Town turned off water outside. Two plumbers came in, did both jobs in under an hour. Both were courteous and knowledgable. Follow up call next day from the owner checking all was good. Excellent service at a reasonable rate, hoghly recommend.

    Answer from pro:

    Thank you for your words of praise and high rating. Glad to hear of your satisfaction with our service. We'll be there when you need us. All the Best from E. Vaillancourt Plumbing

    Reply created 30 Jul 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 29 Jul 2021

    Great service.

    Vaillancourt Plumbing came to our house this week for several small jobs we had delayed because if Covid concerns. Chris and Dave were great. They were knowledgeable and informative. They were also very careful about Covid procedures. We would gladly have them back in our house.

    Answer from pro:

    We appreciate your feedback. Covid-19 has created many unique challenges for us this past year and we've made every effort to take it and our customer's needs very seriously during this unprecedented time. It's nice to know our customers feel their safety concerns have been properly addressed. Here's looking forward to a timely end to these times! All the Best from E. Vaillancourt Plumbing

    Reply created 29 Jul 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jul 2021

    Plumbing Repair

    This company responded quickly to our call and sent out techs who were knowledgeable and friendly. They quickly completed the repair at a fair price. I would definitely use them in the future and recommend them to friends and family.

    Answer from pro:

    Always an honour for us when a customer feels comfortable enough to recommend us to family and friends. Thank you for taking the time to leave us this review and high rating. All the Best from E. Vaillancourt Plumbing

    Reply created 23 Jul 2021