Alf's Roofing Ltd

Rating: 4.8 out of 5

Alf's Roofing Ltd reviews (82)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jan 2013

    repair small section of roof

    I'd contacted a few roofers who wanted to replace my roof, site unseen, when all I needed was a small section replaced near a vent. Alf's roofing came in, checked the entire roof, inside and out, and agreed it only required a patch at the vent. I was very pleased with the company, the ease of getting an appointment quickly and the repair work. I also consider the price of the repairs to be in line with my expectations.
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 10 Aug 2012

    Roof redone

    Alfs has terrible service,Jennifer( bosses daughter) will call you names and yell at you over the phone, first as they did my garage they didn't tell us and just put the bin in front of garage door blocking in my wife's car , then tore the roof off with car inside, I called to mention this and jenifer insisted it was my fault and suggested I was lieing,then a couple days later I backed my truck on my lawn, popping both back tires, I talked to alf he said send in the bill, I did so and three weeks later had still heard nothing, so I called in and told my story to Jennifer, she replied with" don't call first thing in the morning with rude calls" then hung up, so I tried to call back and instead of answering the phone put me on hold over and over until all the lines were full and the phone was just busy, I finally got through to a gentleman and I voiced my concern about the horrible customer service and he replied well she's the bosses daughter, overall in very disappointed with this company, you've been warned, I will never recommend this company to anyone.

    Answer from pro:

    Unfortunatley it is not possible to please everyone as some people are just looking for a fight. Several weeks after the roof was done he complained about dust/dirt on the car that fell through cracks of the unfinished garage roof. He did not mention Alfred gave him $100 for a car wash which was very generous. Weeks later he then said he had not 1 but 2 flat tires; we said we would pay for this repair but we would need to see a repair invoice. He was very upset we would not give him more money without him providing an invoice. We do not put up with bullys here that use yelling and threats as a way to communicate. We requested that he call back when he was willing to communicate rationally. We will gladly reimburse him for his tires once he provides us with an invoice.

    Reply created 25 Oct 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Aug 2012

    New shingles

    We hired Alf to do our roof 2 years ago. His price was pretty much in the middle of the 5 companies we had out. But, the difference with Alf, and ultimately one of the reasons we chose him, is he was the only one that actually went ON the roof and looked around. The work was great, the roof still looks fantastic, the company was real easy to deal with and the only thing that was so/so is that 2 years later, I am still finding roofing nails in my flower bed! Although, I think it would have been pretty impossible for them to get ALL of them- so, full marks for Al!
  • Review from perry
    Rating: 5 out of 5
    Review left on 25 Jul 2012

    re roof

    These guys did an awesome job on my dads roof. Good workmanship and not a spec of shingles or nails on ground. The guys were very fast and thorough and wore safety equipment to protect themselves. This was the only company that had presented themselves proffessionally. My parents are happy with the job.
  • Review from buffy
    Rating: 5 out of 5
    Review left on 5 Jun 2012

    new roof, soffits, facia, and eavestroughing

    Great service! Excellent work. They came when they said they would. They repaired decking as well in a variety of places and repaired a leak that I had. They were great!
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 7 Feb 2012

    Re Shingle house

    our shingles needed to be replaced at first I thought about doing it myself then I looked at the pitch of the roof and realized I had neither the expertise or the tools to do the job safely. Alfs performed the work without effort and did a great job or roof repair and clean up
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jun 2011

    Roof Renovation on Bungalow and Garage

    Everything you look for in a contractor. Quick to estimate, reasonable price, short wait to start job, very professional and efficient crew, great job with great clean up, invoice was exactly as quoted. Actually, the job was done before I even met the crew that did the job. If my neighbor had not told me about the crew, I would not have even known they had started. Best experience with a trade ever!
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 27 Mar 2011

    New Roof on House & Flat Roof Membrane on Garage

    First of all, he came in and removed the old roof. He re-installed all of the new roofing. He did a perfect job with the clean-up. I had to him back once because his sub-contractor located the flat roof drain in the wrong place. Then Alf had his contractor come back the next day to fix it. I was very satisfied and he did a bang-up job! The roof is solid and I had no issues at all. Highly recommended!
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 26 Mar 2011

    cedar roof

    they were very professional and helpful. highly recommended book early in season as weather may delay work. get quotes from other companies. work was complete replacement of roof; in spring debri, would recommend do in fall
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Mar 2011

    Shingles + vent installation

    They were very professional! Experts in their field. They were very efficient. We were very happy with the outcome. They were tidy and were very good with the cleanup. We would definitely recommend this company to others.