Naiad Irrigation Systems Ltd

Rating: 4.9 out of 5

Naiad Irrigation Systems Ltd reviews (367)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Nov 2020

    Best for service

    Naiard is simply the best, this was my third time using them for my sprinkler system. Socially distant, absolutely, this last time they came on time, did the blow out and ensured all water was turned off. This is exavlty what I wanted.

    Answer from pro:

    Thanks for taking the time to write this review!!

    Reply created 27 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Nov 2020

    Great work - Thanks!

    Very cold day, and of course my furnace stopped working. Jamison was there fast to help me out, and had my furnace back up and running within an hour. As well, the parts were partly covered by warranty and that was a bonus. Jamison was quick, clean, and left the work-site cleaner when he arrived. Thanks VERY much.

    Answer from pro:

    Good morning DJ, Thank you so much for writing such a great review! Unfortunately, we think you might have written to the wrong company as we do not offer furnace service. Have a great day

    Reply created 18 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Nov 2020

    Fall Service

    There are many irrigation companies within the city and they are always busy. This company offered a prompt service with clear and easy booking. I will be using them again! Thanks!

    Answer from pro:

    Thank you so much for your ten star review! So happy to hear you were happy with our service and look forward to seeing you again!

    Reply created 27 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2020

    Excellent service!

    We have used Naiad for many years and they provide professional, reliable, personal and knowledgeable service. Their staff are personable and very helpful. Their on line booking service is very easy to use and they always give notice of when they are arriving.

    Answer from pro:

    We're so proud to have returning customers like you Nancy and Gregg! Thanks so much for writing us this 10 star review and for your kind words. We put a lot of effort into creating a convenient and straightforward booking system and do our best to effectively communicate with our clients. We're so glad to hear you've been enjoying our service. Take care Nancy and Gregg!

    Reply created 27 Nov 2020
  • Review from Mike Guzik
    Rating: 5 out of 5
    Review left on 14 Nov 2020

    Fall irrigation blowout service

    I received advance notice of when tech would arrive to perform service. Tech promptly provided blowout service quickly and without disruption to everyone in the household. I was satisfied with the work performed and will recommend Naiad to friends, family and neighbours.

    Answer from pro:

    Thanks for the recommendation Mike! We do our best to effectively communicate with our clients and make things as easy as possible during the winterization process. Glad you were happy with the service and thank you for taking the time to write a review. Have a great day Mike

    Reply created 27 Nov 2020
  • Review from Rob Langille
    Rating: 5 out of 5
    Review left on 12 Nov 2020

    Irrigation Services

    Naiad designed, installed and now activates and winterizes the system every year. We are continually pleased with their services and continue to use them on an annual basis. We would highly recommend them.

    Answer from pro:

    Good afternoon Rob, Thanks so much for choosing us to design, install and maintain your system. We take a lot of pride in our systems and we are always so happy when we get the opportunity to continue maintaining them. Thanks for taking the time to write us this 10 star review! Have a great day Rob!

    Reply created 27 Nov 2020
  • Review from Darren Knox
    Rating: 5 out of 5
    Review left on 12 Nov 2020

    Excellent irrigation system support

    Naiad consistently provides excellent service from the spring irrigation start-up to the fall system blow-out! They are quick to identify any issues and offer on the spot repairs. Very pleased with their customer service!

    Answer from pro:

    Good afternoon Darren, Thanks so much for rating us 10 stars! We're so happy to hear you've been pleased with our service and appreciate you choosing us to take care of your system. Have a great day!

    Reply created 27 Nov 2020
  • Review from John Rae
    Rating: 5 out of 5
    Review left on 12 Nov 2020

    Excellent service

    I use Naiad in the Spring to turn on and check every sprinkler for leaks and spray pattern. With nearly 60 sprinklers, it takes a while. In fall they blow the water out of my 8 zones and ready for winter. I have never had an issue with the Tech or customer service. Great Company I would recommend to anyone.

    Answer from pro:

    Good afternoon John, Thanks so much for writing us a review! We certainly appreciate you recommending us and your continued business. Have a great day!

    Reply created 27 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2020

    Irrigation Blowout

    I’ve used Naiad For many years to do my end of summer irrigation blow out! They have always taken good care of my irrigation needs, very punctual, very professional, friendly! I’ve never had ANY spring time problems, soooo they did a great job in the fall.. Thanks Naiad!!!

    Answer from pro:

    Good morning Hilda. Thank you for booking your Winterizations early in the Fall, year after year. Ensuring that the the irrigation system is winterized properly is always our top priority, and booking your appointment early in the Fall before the weather turns for the worst, is definitely a key factor in guaranteeing a successful winterization. Thank you!

    Reply created 12 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2020

    Best winterization service

    Booking the service online is very convenient and easy. On the day of service, I've even recieved a text when the technician is on the way with his photo (for security). Finally, the service was quick and top notch! My technician Gervacio made sure that all the sprinklers are blown out and that the sprinkler water line is closed before leaving. Highly recommended!

    Answer from pro:

    Hi Charles, We really appreciate your kind comments regarding the Winterization of your irrigation system. We'll make sure to pass this along to Gervacio. Thank you!

    Reply created 12 Nov 2020
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