Link Climate Care

Rating: 4.8 out of 5

Link Climate Care reviews (57)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Sep 2021

    Minisplit service

    we had Kim scheduled between 10:30 and 12 P.M. , as always Kim was on time and didn't waste any to get the job started. The Minisplit needed service and as always Kim did an excellent job in cleaning ,checking the refrigerant and testing for efficiency. Kim is highly recommened by us. Thanks Kim

    Answer from pro:

    Thank you for taking the time to leave your feedback and 10-star review! We greatly appreciate it!

    Reply created 16 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Dec 2020

    Heat Pump repair

    Kim and William were here within the guaranteed time to take a look at our older heat pump which wasn't working at all since yesterday. They quickly determined that it was a defective wire and repaired the wire and made sure that was the only problem. We have used Link Climate Care since recommendations from neighbours and find them to be quick and efficient. They always arrive within the quoted time period. The staff are pleasant and helpful and thoroughly explain any required repairs.

    Answer from pro:

    Thank you for taking the time to leave your kind words and 10-star review! We greatly appreciate the feedback!

    Reply created 16 Sep 2021
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 26 Feb 2020

    Furnace Maintenance

    Shocked! I have been a customer for over 40 years now. We purchased a maintenance plan for 2018. The maintenance was done in Jan. 22, 2019. We purchased a new maintenance plan again, this time for 2019. In Jan. of this year I called to ask when the maintenance would be done. I was advised that they are trying to change maintenance calls to a less busy time of year. However. Jan. 28th was the date agreed to for our 2019 maintenance. My furnace quit working on Jan. 26/20 and I had to call for service. Apparently, it quit due to a dirty filter. Taking care of the filter is part of the maintenance plan. Shortly thereafter I received an Invoice in the amount of $100.57 for the service call. Had my furnace been maintained according to the terms of our agreement I wouldn't have needed service. I was told this is my fault. Very disappointed!

    Answer from pro:

    Hi Marilyn, We will look into this matter and will be back to you before the end of the day.

    Reply created 27 Feb 2020
  • Review from Highly Recommend!
    Rating: 5 out of 5
    Review left on 16 Jan 2020

    Geothermal furnace yearly maintenance service

    We have had Link Climate Care service our Geothermal furnace for about 21 years now. We have always been very happy with their work and their professional staff! We just recently had Mike do the yearly maintenance check on our furnace. He was very friendly and knowledgeable. We pay a reasonable monthly Insurance for our furnace which I highly recommend! (also covers a yearly maintenance check). Really gives us peace of mind to know that our heating and air conditioning/water heater is being taken care of by a Professional company that is just a call away in case of an emergency. Thanks Link Climate Care! Phil & Beth Baynes

    Answer from pro:

    Hi Phil & Beth! We appreciate the confidence you have placed in us and for being such a loyal customer for all of these years! We look forward to providing you with that same peace of mind in the future!

    Reply created 18 Jan 2020
  • Review from Michael Blade
    Rating: 5 out of 5
    Review left on 14 Jan 2020

    Heat pump and furnace service

    I was genuinely pleased to pay the bill. The service was professional, diligent and trustworthy The Technician was knowledgeable and fastidious Every step of the way was explained Kim Meadus thank you for your help-much appreciated

    Answer from pro:

    Hi Michael! Thank you for sharing your experience with Link ClimateCare & Kim Meadus! We want every experience to be 10-Star and we're glad we hit the mark with you!

    Reply created 18 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2019

    Special filter

    Kim went over and above his duty as a technician today helping me figure out my furnace as I had Recently moved,can,t say enough about his work with LInk Climate Care,I have always had excellent satisfaction with this company and would like to thank Kim for his knowledge and professionalism. Maggie Dingwall.

    Answer from pro:

    Hi Maggie, thank you for your kind words and 10-star review! So great to hear the fine work our technicians are doing! We will be sure to make Kim aware of your comments.

    Reply created 4 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2019

    Annual furnace service

    I have been with this company for over 20 yrs and have always found their service to be prompt and informative. They have done duct work for me as well as installing a new furnace. I am happy to get the same service technicians every time. He is excellent.

    Answer from pro:

    Hi Marshall, thank you so much for your kind words and 5-star review! So glad to hear we hit the mark each and every time! Thank you for being such a loyal customer!

    Reply created 4 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Oct 2019

    Service yearly on air conditioner, furnace and fireplace

    Kim was here again today for maintenance on our furnace and fireplace What a wonderful experience having a man who comes on time, knows what he is doing and is always so pleasant We love having him in our home and feel ClimateCare is so lucky to have him on their staff. While he is working with you we will never have another person do our maintenance work. You had better keep him.. Thanks again Kim. See you in the Spring. Marianne Wilson

    Answer from pro:

    Hi Marianne, thank you so much for taking the time to post such a nice review! We appreciate your business and we're so pleased to hear the fine work our technician is doing! We will be sure to pass this along to Kim.

    Reply created 17 Oct 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Oct 2019

    Fireplace Repir

    I contacted Climate Care in my area to have my fireplace fixed I ended up getting Steve He tore my fireplace total apart and put it back together and running like new He is coming back to look at my electric furnace were another company told me i needed a new one Will update you on the results Would recommend Steve to everyone

    Answer from pro:

    Hi there! Thanks so much for your 10-star review! We're so pleased we were able to have your fireplace back running like new! We don't a Steve who works for us, but Lisa will be able to tell you who was there when you phone back to schedule his return for your furnace. We look forward to working with you again!

    Reply created 17 Oct 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Oct 2019

    Propane fireplace repair

    We had our fireplace inspected by our previous propane supplier (Value Propane) and were told it was a chimney problem-most likely a blockage and not allowing the proper air exchange. It was mid January with lots of snow on our new metal roof - so we decided to wait for better weather to have it repaired. We had to pay for this diagnosis even though we did not have the work done-we did not want the repair man falling off our roof. Thank goodness we did as it was not the chimney at all - it was an air circulation problem at the pilot light. Kyle was thorough and knowledgeable- our fireplace was repaired quickly and professionally. Thank you Link Climate Care.

    Answer from pro:

    Hi there! Thank you for your 10-star review and kind words! We are so happy to have found the issue and corrected quickly!

    Reply created 7 Oct 2019
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