Drain Com

Rating: 5 out of 5

Drain Com reviews (876)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Mar 2018

    Broken Shower With Water Running

    Valentyn is the best. My shower was running continuously and everywhere, it would not shut off. Valentyn came over and troubleshooted the problem, worked on it until it was fixed and all this within a couple hours of me calling. Now I have a fixed shower and confidence in my new plumber Valentyn. I would recommend him to anyone, he saved my bacon.

    Answer from pro:

    Thank You for choosing Draincom!

    Reply created 3 Jul 2018
  • Review from Jacek
    Rating: 5 out of 5
    Review left on 28 Mar 2018

    Water supply valves in the washroom

    Valentyn (Mississauga) came over for a free estimate and then returned to complete the work. Work was done as per agreement and very professional. We were relocating the supply valves for clearance in our IKEA purchased vanity. We have used DrainCom service previously when renovating our kitchen. Some of the competition wanted $85-$170 just to come over and give us estimate on the job.

    Answer from pro:

    We're happy to continue serving your plumbing needs, Jacek! Thank you for the kind words.

    Reply created 3 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Mar 2018

    Kitchen Drain Clog

    Having used DrainCom two years ago for a clogged shower, I didn’t hesitate to call them again when my kitchen sink was clogged. The very same day they sent Valentine. He was very persistent, it was a stubborn clog. He finally succeeded in unclogging my kitchen sink. He always put on booties to keep my house clean upon entering. He cleaned up after himself and removed all tools and garbage when he finished. He was always very polite and respectful. I am very happy with DrainCom and would definitely request Valentine again.

    Answer from pro:

    Thank you for the review - we have passed along your kind words to Valentin!

    Reply created 3 Jul 2018
  • Review from Customer of Drain Com
    Rating: 5 out of 5
    Review left on 23 Mar 2018

    Clogged Toilet

    A toothbrush was accidentally flushed down our toilet which subsequently clogged the flow. I called Drain.com. The scheduler advised me a technician would be at my home between 2-4pm. He arrived exactly at 2pm. The plumber was courteous, provided excellent and professional service. Highly recommend them.

    Answer from pro:

    Thank you very much for the review. We always strive to provide the best quality service!

    Reply created 3 Jul 2018
  • Review from Ornela
    Rating: 5 out of 5
    Review left on 19 Mar 2018

    Faucet installation

    I called DrainCom for an issue I was having with a faucet. They sent someone out right away by the name of Valentine.He was very courteous, honest and hard working. Val put down protective covering in the area that he was working and I had no mess to clean up after he left. Reasonable and I would highly recommend this company in the future.

    Answer from pro:

    Thank you, Ornela! We appreciate your business

    Reply created 3 Jul 2018
  • Review from Paul
    Rating: 5 out of 5
    Review left on 8 Mar 2018

    Clear a Clogged or Slow Drain

    I've been looking for a respectful and dependable plumbing company for two years since my previous plumber retired. I feel that I have found that company in Mississauga. It was a very professional and respectful experience from the initial conversation with the receptionist to paying the service technician Valentyn for the completed repairs. Excellent work; great value. Well done Valentyn, well done!

    Answer from pro:

    Happy to hear that, Paul! Don't hesitate to contact us for any of your plumbing needs.

    Reply created 3 Jul 2018
  • Review from Henry Romanczuk
    Rating: 5 out of 5
    Review left on 28 Feb 2018

    Water Mains Valve Replacement

    DrainCom was the only company among a few that I called, including some of the big franchisees or chains, that actually responded to my inquiries or concerns on the same day of my phone call to them. They sent over to my house the very same day, as my initial phone call, a very customer focused and amiable licensed plumber, named Will V. to look at my issue. He provided me a no nonsense, detailed, and professional written quote that appeared to me (a renovation enthusiast that knows prices) to be reasonable in price. I arranged the necessary arrangement with Peel water to turn off the mains at the property line so that DrainCom can change my mains valve. From Will V., the plumber, I understand that the company prefers to have the plumber that provided the quote to actually complete the job, if you should hire this company. I ended up hiring them so, the day of the booking, Will V. arrived on time and used a top quality valve and fittings to complete a fantastic job that I am very happy with. I would definitely recommend this company to any one that requires plumbing work that needs immediate attention. The front office staff of Corey and Santina that actually answers any customer's calls or concerns are second to none in the plumbing industry. Believe me when I tell you that I have tried to contact other plumbing companies in Mississauga that have displayed little or no concerns about my issues. These guys are top notch for sure!

    Answer from pro:

    Henry, thank you very much. We really value your business here at DrainCom.

    Reply created 3 Jul 2018
  • Review from Celine Zhang
    Rating: 5 out of 5
    Review left on 27 Feb 2018

    Replace three water valves incl. house shutoff valve

    We had a kind of emergency that needs to replace three valves including a shutoff valve. The reception helped us book the appointment on the next day. Valentin the technician called before he arrived, actually early than the scheduled time. He did the job very good, and paid attention to every detail. After replacing the valve, he even waited for Toronto Water came to open the street valve, and checked leaks for the newly installed valves. I would highly recommend DrainCom. Thanks Valentin for the great job!

    Answer from pro:

    Thank you for the review, Celine. We passed your compliments along to Valentin.

    Reply created 3 Jul 2018
  • Review from Saud
    Rating: 5 out of 5
    Review left on 26 Feb 2018

    Sink installation

    After reading the stellar reviews for Drain Com, I chose them to install my new kitchen sink replacement. The entire experience was terrific; start to finish! Valentyn was professional, expert, helpful, and friendly in every phase of the project. If you're looking for a plumbing company that gives you the best price, quality, service, and satisfaction; look no further than Drain Com. They're the best choice you can make!

    Answer from pro:

    Very glad to hear you're satisfied with the service, Saud! Thank you for the review.

    Reply created 3 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Feb 2018

    Kitchen Island Rough in

    I spoke to santina on the phone who was really nice and accomodating. Will, the plumber, came out to my house and gave me an explanation on what needed to be done. It was done in a timely, professional, and clean manner. I have already asked them to do some other work in other parts in my house. Will recommend them to anyone.

    Answer from pro:

    Thank you, Vinh! We appreciate your business.

    Reply created 3 Jul 2018